Marco's Restaurant & Lounge

★★★☆☆

About Marco's Restaurant & Lounge

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Food

Food
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3.0 3
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We were in the area and had a hankering for blueberry pancakes. Marcos is very clean and reminds me of the coffee-breakfast house I used to go to as a kid. The staff is pleasant and the food was good!

1
★★★☆☆

We were in the area and had a hankering for blueberry pancakes. Marcos is very clean and reminds me of the coffee-breakfast house I used to go to as a kid. The staff is pleasant and the food was good!

Pros: Clean, Friendly

.

Terrible terrible terrible. been going here for 4 years. food has always been pretty good. Service is another story. We usually go in but decided to order togo this evening. We ordered a bacon burger and a fettucini and a childs fettucini,( which was a big hassle) My wife goes to pick up and brings home my fettucini. the portion was that of a kids meal. I called the restaurant and was told that it was an adult portion. I have ordered this meal about 30 times. When I told the server this she told me not to talk to her that way and hung up on me. I then drove back to the rest. only to have her roll her eyes when I entered. I asked to order an adult portion of fett. I was told "I am not going to deal with you, you can talk to the owner on monday" Wouldn't look at the portion size, didn't offer to fix it or anything. Upon my leaving this person wrote down my lisence number and then called my house to harrass my wife for my going in there to get the order fixed. Service here is an absolute joke. Dont waste your money. As a customer you are just an inconvenience to these servers who all mostly appear to be family????!!!!
UPDATE!!!!!!!!!!!!!
Apparently family begets family. Mr. Marco himself of course took his servers side and told me that if his restaraunt wasn't good enough for me that I shouldn't come back. They apparently dont want to treat customers with any kind of respect at all. He in fact swore at me by the end of the conversation. The dirtiest, most unproffesional restaraunt i have ever eaten at. I will never eat there again and hope anyone who reads this review will not bother wasting their money. Oh, and supposedly a server there has worked at another restaurant i have eaten at and says that I am a "complainer". Well, i am not, i just expect decent service and food for my money. Seems as though they keep some kind of "bad" customer list.

0
★☆☆☆☆

Terrible terrible terrible. been going here for 4 years. food has always been pretty good. Service is another story. We usually go in but decided to order togo this evening. We ordered a bacon burger and a fettucini and a childs fettucini,( which was a big hassle) My wife goes to pick up and brings home my fettucini. the portion was that of a kids meal. I called the restaurant and was told that it was an adult portion. I have ordered this meal about 30 times. When I told the server this she told me not to talk to her that way and hung up on me. I then drove back to the rest. only to have her roll her eyes when I entered. I asked to order an adult portion of fett. I was told "I am not going to deal with you, you can talk to the owner on monday" Wouldn't look at the portion size, didn't offer to fix it or anything. Upon my leaving this person wrote down my lisence number and then called my house to harrass my wife for my going in there to get the order fixed. Service here is an absolute joke. Dont waste your money. As a customer you are just an inconvenience to these servers who all mostly appear to be family????!!!!
UPDATE!!!!!!!!!!!!!
Apparently family begets family. Mr. Marco himself of course took his servers side and told me that if his restaraunt wasn't good enough for me that I shouldn't come back. They apparently dont want to treat customers with any kind of respect at all. He in fact swore at me by the end of the conversation. The dirtiest, most unproffesional restaraunt i have ever eaten at. I will never eat there again and hope anyone who reads this review will not bother wasting their money. Oh, and supposedly a server there has worked at another restaurant i have eaten at and says that I am a "complainer". Well, i am not, i just expect decent service and food for my money. Seems as though they keep some kind of "bad" customer list.

Pros: none

Cons: everything

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Great food, very friendly service. 10.00 specials every night, food is just like being at home w/o the need to clean up. Resturant is very clean, service is wonderful. Great live band's on Friday and Saturday nights with a small cover.

The staff is very friendly.

5
★★★★★

Great food, very friendly service. 10.00 specials every night, food is just like being at home w/o the need to clean up. Resturant is very clean, service is wonderful. Great live band's on Friday and Saturday nights with a small cover.

The staff is very friendly.

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