Hong Kong Inn

★★★☆☆

About Hong Kong Inn

Food

Food
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Good food that is served very quickly. I especially like the white rice. The staff is nice and the kitchen is very quick with filling their orders. Recommended.

3
★★★☆☆

Good food that is served very quickly. I especially like the white rice. The staff is nice and the kitchen is very quick with filling their orders. Recommended.

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I wish I could select ZERO stars. First of all, the outside of the place looks like a dump. When we walked in, we noticed a musty smell. Okay, we decided to go ahead and give it a try since we planned to use our PayBack coupon ($5 off). It was Saturday night and we were the only ones there. hmmmmmm.... We ordered fried wonton for an appetizer and broccoli beef for dinner. The lady taking our order spoke no English at all, so couldn't offer any advice on what to order when we asked. She spilled some ice on the floor in front of us and PUT IT BACK IN THE ICE BUCKET TO BE USED LATER. The wonton was okay (how can you screw that up) but the beef in the broccoli was very mushy and the dish definately had MSG. When we attempted to use our coupon upon receiving our bill the lady said it was 'no good' because they have a new owner. A gentleman near the cash register (maybe a friend or something?) spoke for her and said the place was sold to a new owner 8 months ago and they wouldn't accept the coupon. What!?? The coupon book is BRAND NEW! We just got it 3 weeks ago!
I see that others gave this place a good review - but it was awhile ago. Maybe it's just gone down hill. Very poor customer service. We would NEVER go there again. Wish I could erase the experience from my memory.

0
★☆☆☆☆

I wish I could select ZERO stars. First of all, the outside of the place looks like a dump. When we walked in, we noticed a musty smell. Okay, we decided to go ahead and give it a try since we planned to use our PayBack coupon ($5 off). It was Saturday night and we were the only ones there. hmmmmmm.... We ordered fried wonton for an appetizer and broccoli beef for dinner. The lady taking our order spoke no English at all, so couldn't offer any advice on what to order when we asked. She spilled some ice on the floor in front of us and PUT IT BACK IN THE ICE BUCKET TO BE USED LATER. The wonton was okay (how can you screw that up) but the beef in the broccoli was very mushy and the dish definately had MSG. When we attempted to use our coupon upon receiving our bill the lady said it was 'no good' because they have a new owner. A gentleman near the cash register (maybe a friend or something?) spoke for her and said the place was sold to a new owner 8 months ago and they wouldn't accept the coupon. What!?? The coupon book is BRAND NEW! We just got it 3 weeks ago!
I see that others gave this place a good review - but it was awhile ago. Maybe it's just gone down hill. Very poor customer service. We would NEVER go there again. Wish I could erase the experience from my memory.

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Don't pay any attetion to that ther review this some of the best chinese food and some of the best service the people are very nice once you eat here you will be back numerous times I know I will be back. I have family that live in vancouver and they all rave about it.

2
★★★★★

Don't pay any attetion to that ther review this some of the best chinese food and some of the best service the people are very nice once you eat here you will be back numerous times I know I will be back. I have family that live in vancouver and they all rave about it.

Pros: Everything

Cons: None

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Safeway takeout is a much better option than this. VERY greasy overall. Not much flavor. The chow mein noodles came burnt. The potstickers were overcooked (deepfried version) to the point of being difficult to bite into. Veggies did not taste fresh. There are so many other Chinese restaurants around there is really no point in giving this one your business.

1
★★☆☆☆

Safeway takeout is a much better option than this. VERY greasy overall. Not much flavor. The chow mein noodles came burnt. The potstickers were overcooked (deepfried version) to the point of being difficult to bite into. Veggies did not taste fresh. There are so many other Chinese restaurants around there is really no point in giving this one your business.

Pros: friendly staff

Cons: the food

 

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