Dusty's In-N-Out

★★★☆☆

About Dusty's In-N-Out

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Food

Food
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Food was pretty good. The worst customer service in Ephrata!

First their menu starts off with 4 burgers:
1. Plain burger
2. Dusty burger
3. Plain Cheeseburger
4. Dusty cheeseburger

We asked the lady what the difference was between 3 and 4 and she said: "what it says, 'plain'.". So we reworded our question and asked what was different about Dusty cheeseburger versus a plain cheeseburger. She informed us that the Dusty had cheese on it. She was very rude and obviously didn't know her own menu

Then we received our food with the large drink that we had paid extra for. It was full to the brim with ice. After taking a few drinks I asked if they would add a little more. She told me she would have to charge me extra. I showed her the inside of the cup and told her that it was full of ice. She told me: "that's the way we do it.". After that my husband and I left totally amazed at the poor level of customer service and respect.

I will never go back.

2
★★☆☆☆

Food was pretty good. The worst customer service in Ephrata!

First their menu starts off with 4 burgers:
1. Plain burger
2. Dusty burger
3. Plain Cheeseburger
4. Dusty cheeseburger

We asked the lady what the difference was between 3 and 4 and she said: "what it says, 'plain'.". So we reworded our question and asked what was different about Dusty cheeseburger versus a plain cheeseburger. She informed us that the Dusty had cheese on it. She was very rude and obviously didn't know her own menu

Then we received our food with the large drink that we had paid extra for. It was full to the brim with ice. After taking a few drinks I asked if they would add a little more. She told me she would have to charge me extra. I showed her the inside of the cup and told her that it was full of ice. She told me: "that's the way we do it.". After that my husband and I left totally amazed at the poor level of customer service and respect.

I will never go back.

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Dusty's In--Out is strictly a drive in on the main drag in Ephrata, They do not have inside service but do have picnic tables They have a varied menu, reasonably priced, friendly service. We stop there frequently when in the area.

3
★★★☆☆

Dusty's In--Out is strictly a drive in on the main drag in Ephrata, They do not have inside service but do have picnic tables They have a varied menu, reasonably priced, friendly service. We stop there frequently when in the area.

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