Blockbuster Video

★☆☆☆☆
  • 10002 Aurora Ave N Ste 10

    Seattle, WA 98133

    Map & Directions
  • 206-522-0397

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No one greeted me when I came in.
No other customers were there, just me. No one asked if I needed help.
When I was ready to check out, the clerks took a long time to break from their conversation.
Then, the checkout clerk wouldnt let me apply my rewards freeby because i didnt have a physical print out of it. At other stores, I have never had to give a coupon. This person didn;'t bother to check in the system or think outside the box.
When I left, without a movie, he just made a smirky comment and asked if I wanted my ID back or not.
When I called to voice my concern later, the person answering the phone was unhelpful and couldnt give me a number where I could call to complain.

THIS is why I would rather go to a locally owned store or go to Netflix.

0
★☆☆☆☆

No one greeted me when I came in.
No other customers were there, just me. No one asked if I needed help.
When I was ready to check out, the clerks took a long time to break from their conversation.
Then, the checkout clerk wouldnt let me apply my rewards freeby because i didnt have a physical print out of it. At other stores, I have never had to give a coupon. This person didn;'t bother to check in the system or think outside the box.
When I left, without a movie, he just made a smirky comment and asked if I wanted my ID back or not.
When I called to voice my concern later, the person answering the phone was unhelpful and couldnt give me a number where I could call to complain.

THIS is why I would rather go to a locally owned store or go to Netflix.

Pros: Convenient to my home

Cons: Bad selection of older movies, bad customer service, high prices

 

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