Mojo Music

★★★☆☆
  • 2626 Meridian St

    Bellingham, WA 98225

    Map & Directions
  • 360-671-0614

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I love Mojo, and have never had any issue with them in all the time that I've purchased from them. If any issue has ever come up, Mojo resolved it quickly and satisfyingly. Their staff is warm, friendly, knowledgeable and helpful - they genuinely do want to help.

Go Mojo!

Ps. Ignore the comment regarding their repair tech/Luthier JJ - I happen to know him personally and he would never, NEVER talk to a customer (or another human being, for that matter) that way. JJ has a shy, kind personality and is much more likely to drop a charge entirely than to over-charge. He is a true artist, and takes great pride in his work. If he makes mistakes, he is big enough to own up to them and to immediately correct them. The prior comment was completely false, inaccurate, misleading, and guaranteed made up in its entirety. That is so not JJ.

5
★★★★★

I love Mojo, and have never had any issue with them in all the time that I've purchased from them. If any issue has ever come up, Mojo resolved it quickly and satisfyingly. Their staff is warm, friendly, knowledgeable and helpful - they genuinely do want to help.

Go Mojo!

Ps. Ignore the comment regarding their repair tech/Luthier JJ - I happen to know him personally and he would never, NEVER talk to a customer (or another human being, for that matter) that way. JJ has a shy, kind personality and is much more likely to drop a charge entirely than to over-charge. He is a true artist, and takes great pride in his work. If he makes mistakes, he is big enough to own up to them and to immediately correct them. The prior comment was completely false, inaccurate, misleading, and guaranteed made up in its entirety. That is so not JJ.

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Mojo music had by far the worst customer service.they treated me like garbage. i brought my guitar in to get the floating floyd rose bridge fixed, the tech guy (cant remember his name, but he goes by JJ) said 30 for an adjustment, and 60 for a restringing and adjustment. i said just the 30 dollar adjustment. he noticed that it needed a set up too, and tacked that in without letting me know. i went in to pick it up, the total was 70 dollars. i was way underquoted, he yelled at me after i said that i am not paying 70 dollars because he said it will only be 30. he treated me horribly. he kept telling me why it was 70 dollars, and eventually when he would repeat what he just said, i would interupt him sayin "i know, but you quoted me 30 dollars." and every time i said that JJ would yell at me, pointing his finger saying "you do not ever interupt me!" took me an hour until another guy came in (who also was quite rude to me) and eventually reduced it to 37 dollars. by far the worst customer service i have ever had, or probably ever will have. DO NOT GO HERE!!!!

1
★☆☆☆☆

Mojo music had by far the worst customer service.they treated me like garbage. i brought my guitar in to get the floating floyd rose bridge fixed, the tech guy (cant remember his name, but he goes by JJ) said 30 for an adjustment, and 60 for a restringing and adjustment. i said just the 30 dollar adjustment. he noticed that it needed a set up too, and tacked that in without letting me know. i went in to pick it up, the total was 70 dollars. i was way underquoted, he yelled at me after i said that i am not paying 70 dollars because he said it will only be 30. he treated me horribly. he kept telling me why it was 70 dollars, and eventually when he would repeat what he just said, i would interupt him sayin "i know, but you quoted me 30 dollars." and every time i said that JJ would yell at me, pointing his finger saying "you do not ever interupt me!" took me an hour until another guy came in (who also was quite rude to me) and eventually reduced it to 37 dollars. by far the worst customer service i have ever had, or probably ever will have. DO NOT GO HERE!!!!

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Mojo is your typical small music store. They have a staff who knows a lot about music, but they don't have a lot of selection or the lowest prices. They are focused on customer service and convenience. I would recommend going here if you need something inexpensive or need something quick, but not for a major purchase.

4
★★★★☆

Mojo is your typical small music store. They have a staff who knows a lot about music, but they don't have a lot of selection or the lowest prices. They are focused on customer service and convenience. I would recommend going here if you need something inexpensive or need something quick, but not for a major purchase.

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