J B Factory Carpets

★★★★☆
  • 13310 Bel Red Rd Ste 200

    Bellevue, WA 98005

    Map & Directions
  • 425-644-4777

About J B Factory Carpets

Details
Hours
Mon - Fri, 8am - 7pm; Sat, 9am - 6pm; Sun, 11am - 5pm
4.375 8
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They are dedicated to perfection. And will go "above and beyond" to make sure a job is done right! ??I also received a nice phone call thank me for the work I provided them and they wanted to make sure I was pleased.
Thank You,

5
★★★★★

They are dedicated to perfection. And will go "above and beyond" to make sure a job is done right! ??I also received a nice phone call thank me for the work I provided them and they wanted to make sure I was pleased.
Thank You,

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They are dedicated to perfection. And will go "above and beyond" to make sure a job is done right! ??I also received a nice phone call thank me for the work I provided them and they wanted to make sure I was pleased.
Thank You,

2
★★★★★

They are dedicated to perfection. And will go "above and beyond" to make sure a job is done right! ??I also received a nice phone call thank me for the work I provided them and they wanted to make sure I was pleased.
Thank You,

Pros: Did It Right

Cons: None

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JB Factory Carpets they did a great job, our occurrence was top notch from beginning to end, their pricing was competitive and their sales staff is well-informed, courteous and uncomplaining. I will unquestionably use them again, and refer them with confidence!
A special thanks to Patrick for making our experience so pleasant.
Jen J

5
★★★★★

JB Factory Carpets they did a great job, our occurrence was top notch from beginning to end, their pricing was competitive and their sales staff is well-informed, courteous and uncomplaining. I will unquestionably use them again, and refer them with confidence!
A special thanks to Patrick for making our experience so pleasant.
Jen J

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1 out of 1 people found this review helpful.

.

I highly recommend JB Carpets to anyone needing flloring. My experience has been delightful, and the salesman (Patrick) has been great. Very considerate, with no pressure, it's so refreshing to work with someone that is knowledgable, yet not pushy. I was treated with great respect before, during and after my project was completed. Thank you everyone at JB, I love my new carpet!!!

5
★★★★★

I highly recommend JB Carpets to anyone needing flloring. My experience has been delightful, and the salesman (Patrick) has been great. Very considerate, with no pressure, it's so refreshing to work with someone that is knowledgable, yet not pushy. I was treated with great respect before, during and after my project was completed. Thank you everyone at JB, I love my new carpet!!!

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1 out of 1 people found this review helpful.

.

I rarely take the time to write a review on a company, but JB Factory Carpets really wowed me. They truely rolled out the Red Carpet for my husband and I. Our experience was top notch from beginning to end, their pricing was competitive and their sales staff is knowledgable, polite and patient. I will definately use them again, and refer them with confidence!
A special thanks to Patrick for making our experience so pleasant.

2
★★★★★

I rarely take the time to write a review on a company, but JB Factory Carpets really wowed me. They truely rolled out the Red Carpet for my husband and I. Our experience was top notch from beginning to end, their pricing was competitive and their sales staff is knowledgable, polite and patient. I will definately use them again, and refer them with confidence!
A special thanks to Patrick for making our experience so pleasant.

Pros: Quality, Pricing, Customer Service

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Please (please) beware. My wife and I paid thousands of $s to JB Carpets only to have them (1) unapologetically get the order wrong, (2) not return phone calls, (3) deliver our carpet 7 weeks late, and (4) cost 20% more than one of their closest competitors in Bellevue. We regret not doing our homework, getting their promises in writing (reading their contract), or shopping their prices.

In short, it was just an awful and stressful experience full of confrontation and rudeness!

0
★☆☆☆☆

Please (please) beware. My wife and I paid thousands of $s to JB Carpets only to have them (1) unapologetically get the order wrong, (2) not return phone calls, (3) deliver our carpet 7 weeks late, and (4) cost 20% more than one of their closest competitors in Bellevue. We regret not doing our homework, getting their promises in writing (reading their contract), or shopping their prices.

In short, it was just an awful and stressful experience full of confrontation and rudeness!

.

I went to JB Factory Carpets on the recommendation of my landlord. The selection was great from industrial to high end. Each type of flooring was explained and reviewed. There were many delays from the contractors on the job that needed the carpet installation. Each time, Jennie at JB went above and beyond to accommodate the schedule slip. She communicated with me every step of the way. In the end, the carpet was installed a day ahead of time! Great customer service.

5
★★★★★

I went to JB Factory Carpets on the recommendation of my landlord. The selection was great from industrial to high end. Each type of flooring was explained and reviewed. There were many delays from the contractors on the job that needed the carpet installation. Each time, Jennie at JB went above and beyond to accommodate the schedule slip. She communicated with me every step of the way. In the end, the carpet was installed a day ahead of time! Great customer service.

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2 out of 2 people found this review helpful.

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We ordered carpet from here is 2004 and were very pleased with the experience. The salesperson was very friendly and knowledgeable, and not too pushy. There was a wide selection of carpet and reasonable prices, which were thoroughly explained to us. The order, delivery and install process was very smooth and we had no isses at all. Highly recommended.

4
★★★★☆

We ordered carpet from here is 2004 and were very pleased with the experience. The salesperson was very friendly and knowledgeable, and not too pushy. There was a wide selection of carpet and reasonable prices, which were thoroughly explained to us. The order, delivery and install process was very smooth and we had no isses at all. Highly recommended.

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2 out of 2 people found this review helpful.

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