Kaufman Scroggs Home Furnishings

★★★☆☆
  • 101 E Heron St

    Aberdeen, WA 98520

    Map & Directions
  • 360-532-0630

Home & Garden

Home & Garden
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I had a wonderful experience shopping here.. The sales person was wonderful and helped me a lot. I bought all my living room furniture except for a chair...couldn't find what I wanted and in the right colors, my sales lady told me where the other furniture store's where in town. I even went to Olympia ( the prices where much higher and they didn't seem to care whether the helped me or not. I just went back today and walked the store again looking for that one chair that I'm missing, she even walked me over to their warehouse to look at this one chair, unfortunately it wasn't the right color, but I did find another lamp for the livingroom...Love the staff...Vicki

5
★★★★★

I had a wonderful experience shopping here.. The sales person was wonderful and helped me a lot. I bought all my living room furniture except for a chair...couldn't find what I wanted and in the right colors, my sales lady told me where the other furniture store's where in town. I even went to Olympia ( the prices where much higher and they didn't seem to care whether the helped me or not. I just went back today and walked the store again looking for that one chair that I'm missing, she even walked me over to their warehouse to look at this one chair, unfortunately it wasn't the right color, but I did find another lamp for the livingroom...Love the staff...Vicki

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I went into Kaufman Scroggs the other day to buy a matress for me and my girlfriend. The nice saleswoman showed us the matresses and we browsed for a while and final came upon a matress that worked for the both of us. We where quoted $281.57 for a nice Serta matress set. The saleswoman said the matress SET would be in wednesday. I called thursday and tried to talk to the same saleswoman but they told me she was out of town. When i tried to have the saleswoman to "write" up the sale(so they would hold it) she told me the set cost $411. I was astonished and asked to speak with the manager. After nearly an hour on the phone the manager called the saleswoman. they found it was a mistake on the part of the saleswoman, she looked at the wrong price. So I asked the manager if he would make this right. He said "Well we have been in buisness for over 100 and we dont get buisness by screwing people, but we cant just give you the matress for the $281.57" I was shocked. But he would not make this right. I still have the womans buisness card with the price on the back I will post it word for word:
$281.57(inc tax)
no delivery
Serta-Full Matress
Set- In Wed.
I will be contacting a local Newspaper Tommorow to see if they can help

1
★☆☆☆☆

I went into Kaufman Scroggs the other day to buy a matress for me and my girlfriend. The nice saleswoman showed us the matresses and we browsed for a while and final came upon a matress that worked for the both of us. We where quoted $281.57 for a nice Serta matress set. The saleswoman said the matress SET would be in wednesday. I called thursday and tried to talk to the same saleswoman but they told me she was out of town. When i tried to have the saleswoman to "write" up the sale(so they would hold it) she told me the set cost $411. I was astonished and asked to speak with the manager. After nearly an hour on the phone the manager called the saleswoman. they found it was a mistake on the part of the saleswoman, she looked at the wrong price. So I asked the manager if he would make this right. He said "Well we have been in buisness for over 100 and we dont get buisness by screwing people, but we cant just give you the matress for the $281.57" I was shocked. But he would not make this right. I still have the womans buisness card with the price on the back I will post it word for word:
$281.57(inc tax)
no delivery
Serta-Full Matress
Set- In Wed.
I will be contacting a local Newspaper Tommorow to see if they can help

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I went here once on a day off from work, dressed in my finest lounge around sweats, in search of a bed and entertainment center. Now I didn't think I had to dress up to go furniture shopping. I guess if you want someone to acknowledge you you must have top hat on and briefcase in hand. Sorry but when I am off work I don't get the nylons and heels out to shop. I was never approached even once and offered help here. I went to all floors twice and then finally I asked a salesperson for help. I was told that she would send someone up to help me. They never came. There was an obvious looking working class family walking around and it looked like they were having the same problem. I saw sales people come out of the offices and approach other well dressed customers. A few of these I could overhear were redecorating their business offices and homes. Hmmm. I knew I must have been mistaken. No one would do this right? wrong. I watched it over and over. I didn't smell, have jillions of tatoos or piercings (not that that should matter anyways) or an obvious rash. I guess my money wasn't green enough. Finally I left. I even had a gift certificate for $50 that I won at a charity dinner that I could have used on anything too. I was so insulted that I never came back even to get a free $50 worth of whatever. Funny....some of the other local furniture stores said they had a lot of people tell them similar stories. And just in case they ever read this....2 days later we went to Moore's and spent over 2 grand. True story.

PROS: Beautiful furniture and showrooms.
CONS: Snobby store.

2
★★☆☆☆

I went here once on a day off from work, dressed in my finest lounge around sweats, in search of a bed and entertainment center. Now I didn't think I had to dress up to go furniture shopping. I guess if you want someone to acknowledge you you must have top hat on and briefcase in hand. Sorry but when I am off work I don't get the nylons and heels out to shop. I was never approached even once and offered help here. I went to all floors twice and then finally I asked a salesperson for help. I was told that she would send someone up to help me. They never came. There was an obvious looking working class family walking around and it looked like they were having the same problem. I saw sales people come out of the offices and approach other well dressed customers. A few of these I could overhear were redecorating their business offices and homes. Hmmm. I knew I must have been mistaken. No one would do this right? wrong. I watched it over and over. I didn't smell, have jillions of tatoos or piercings (not that that should matter anyways) or an obvious rash. I guess my money wasn't green enough. Finally I left. I even had a gift certificate for $50 that I won at a charity dinner that I could have used on anything too. I was so insulted that I never came back even to get a free $50 worth of whatever. Funny....some of the other local furniture stores said they had a lot of people tell them similar stories. And just in case they ever read this....2 days later we went to Moore's and spent over 2 grand. True story.

PROS: Beautiful furniture and showrooms.
CONS: Snobby store.

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