Purrfect Pals

★★★★☆
  • 230 McRae Rd NE

    Arlington, WA 98223

    Map & Directions
  • 360-652-9611

4.0 4
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I have adopted several cats from Purrfect Pals since 1998, both adults and a kitten, and was very pleased with my experiences. Yes, some of my cats ended up having illnesses such as asthma or gingivitus, but I knew going into the adoptions that these are rescued cats and not products that come with a guarantee. The shelter took care of spaying, microchipping, vaccinating and testing the cats and they were examined by a veterinarian. I found the volunteers to be very knowledgeable and I appreciated the detailed contract I received which explained exactly what had and had not been done for the kitties. The shelter was recently renovated and the new buildings are beautiful. I definitely recommend visiting if you have a few hours to spend petting cats, especially the ones

5
★★★★★

I have adopted several cats from Purrfect Pals since 1998, both adults and a kitten, and was very pleased with my experiences. Yes, some of my cats ended up having illnesses such as asthma or gingivitus, but I knew going into the adoptions that these are rescued cats and not products that come with a guarantee. The shelter took care of spaying, microchipping, vaccinating and testing the cats and they were examined by a veterinarian. I found the volunteers to be very knowledgeable and I appreciated the detailed contract I received which explained exactly what had and had not been done for the kitties. The shelter was recently renovated and the new buildings are beautiful. I definitely recommend visiting if you have a few hours to spend petting cats, especially the ones

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My husband and I went to Purrfect Pals a couple times to make donations. We got to meet Kathy Centala who showed us her bedroom where she keeps special needs cats and she was happy to answers all of our questions. A girl who works there showed us the entire shelter which took about 2 hours. We saw the special rooms they have for FIV, Leukemia, Feral Cats, Chronic, and senior cats. The cats are friendly there; one of my favorites was named Handsome. He has a FIV but he is the sweetest cat I have ever met. The people there are doing the best job they can and truly care. They are putting forth a huge effort to save as many cats as they can.

5
★★★★★

My husband and I went to Purrfect Pals a couple times to make donations. We got to meet Kathy Centala who showed us her bedroom where she keeps special needs cats and she was happy to answers all of our questions. A girl who works there showed us the entire shelter which took about 2 hours. We saw the special rooms they have for FIV, Leukemia, Feral Cats, Chronic, and senior cats. The cats are friendly there; one of my favorites was named Handsome. He has a FIV but he is the sweetest cat I have ever met. The people there are doing the best job they can and truly care. They are putting forth a huge effort to save as many cats as they can.

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Purrfect Pals provides the most love and care for their cats that I have ever seen from a shelter or organization. The fact that the adoption counselor knew all their names astounded me and really displayed the time they take to get to know their kitties. Our adoption counselor, Melissa, was so helpful in giving us all the information we needed to make such a hard and lifelong decision.

We decided on two male kitties who had been at the shelter for over a year due mainly to their age and some extra health care that would be needed (all of which was explained to us long before we made the decision to adopt them). The day we came in to take them home many of the shelter staff members were emotional about the good-bye and very excited for them.

I emailed the shelter about some mats that I found on one of the kitties after I brought him home and just asked what they recommend I do to get them out. I was expecting to go buy a special comb or take them to a groomer, but instead Purrfect Pals graciously offered a free-of-charge grooming for them and apologized for not catching that before I adopted them. It really disheartens me adopters are so offended when they don't get a perfect, flawless pet. This is a shelter! They are cats that have been given away by their owners. They are scared and insecure, surrounded by too many other cats. Then a stranger comes and takes them to a completely new place. Yes, by adopting from a shelter you run the risk of adopting a cat that might get sick or be scared for a while. This should be realized long before you decide to be a cat owner.

My final review is this: I have volunteered and visited numerous cat shelters around Washington. The cats at the Arlington shelter were the happiest and loving shelter cats I have ever seen. I attribute this to the dedicated and loving staff at Purrfect Pals. Thank you for giving us two lifelong additions to our family!

5
★★★★★

Purrfect Pals provides the most love and care for their cats that I have ever seen from a shelter or organization. The fact that the adoption counselor knew all their names astounded me and really displayed the time they take to get to know their kitties. Our adoption counselor, Melissa, was so helpful in giving us all the information we needed to make such a hard and lifelong decision.

We decided on two male kitties who had been at the shelter for over a year due mainly to their age and some extra health care that would be needed (all of which was explained to us long before we made the decision to adopt them). The day we came in to take them home many of the shelter staff members were emotional about the good-bye and very excited for them.

I emailed the shelter about some mats that I found on one of the kitties after I brought him home and just asked what they recommend I do to get them out. I was expecting to go buy a special comb or take them to a groomer, but instead Purrfect Pals graciously offered a free-of-charge grooming for them and apologized for not catching that before I adopted them. It really disheartens me adopters are so offended when they don't get a perfect, flawless pet. This is a shelter! They are cats that have been given away by their owners. They are scared and insecure, surrounded by too many other cats. Then a stranger comes and takes them to a completely new place. Yes, by adopting from a shelter you run the risk of adopting a cat that might get sick or be scared for a while. This should be realized long before you decide to be a cat owner.

My final review is this: I have volunteered and visited numerous cat shelters around Washington. The cats at the Arlington shelter were the happiest and loving shelter cats I have ever seen. I attribute this to the dedicated and loving staff at Purrfect Pals. Thank you for giving us two lifelong additions to our family!

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I would never have believed a pet shelter could be like Purrfect Pals. Mostly fine volunteers, terrible administrators. BOTTOM LINE: They unloaded a sick cat onto me, the unsuspecting new owner. And then they tried to cover it up and blame ME for it. After I wrote my first review on yelp.com, they succeeded in making my life h-- when I tried to adopt a cat from another shelter. They will always try to get pet-owners to pay the price for their own negligence. Any suggestions or criticism = lese majeste, in their eyes. FURTHERMORE, If you complain, they will do their best to ensure that no other animal shelter in Puget Sound will adopt a cat to you. * * * * * Purrfect Pals is the perfect example of this. Mismanagement, disinformation, and, sadly enough, evasiveness and manipulation were evident in my experience with them. By mid-May, the cat I had adopted from Purrfect Pals in February but had to surrender--because he had not been examined by them for any health issues --had already been adopted out again--and then surrendered BACK one more time (by the second adopter) to the shelter. Two adoptions AND two surrenders of the same cat within a space of three months. The poor 7-year-old tuxedo cat that they had said was only four years old, I wonder how he is doing and if Purrfect Pals is giving him proper medical care. Or have they once again placed him for adoption to an unsuspecting new owner? * * * * * I am most definitely NOT knocking the vast dedicated corps of volunteers, whom I admire and respect. Yes, some non-profits can, surprisingly, be pretty self-serving in pursuit of their organization's goals. * * * * * They may finally have figured out by now how many vaccinations or boosters of FVRCP, FeLV, etc. to give their cats, even if the records say one thing and their volunteers another so as not to drive potential adopters completely mad. In March when I adopted from them they flip-flopped several times, insisting boosters were not necessary, necessary, and then, finally, not necessary. Like their revolving door for cats adopted out...again and again. * * * * * You'd be think they might appreciate someone whose previous cat had died a few weeks earlier--one adopted at 16 years of age and lived for another three years--who was willing to adopt an 8-year-old cat from them. * * * * * QUESTIONS: How many cats live at the Arlington shelter, anyway? Hundreds? What really happens to the poor old cats at Purrfect Pals that no one wants to adopt? Does Purrfect Pals ever determine if any of their cats should NOT be adopted out to the public? And if so, how? Or do they frequently "cut corners? Is there any government regulation of private animal shelters? Or do they get to pretty much do as they please (especially when no one is looking)? * * * * * And why are the "top dogs" here so condescending to and about cat adopters who do not know as much as they do (and, thus, search the Internet for answers)? How are we to understand what they themselves can't make sense of? Especially since when we ask, they even don't bother to make any effort whatsoever to answer our questions, much less be supportive. * * * * * I am guessing that the ACCOUNTANTS are given pride of place here. The financial health of this non-profit is their #1 priority, given the number of cats and their wildly varying health (it's a no-kill shelter). Anything to balance the books... * * * * * I recommend filing a complaint with the Better Business Bureau, at the very least, if you wind up in my shoes. Don't let yourself by intimidated by a large group of misguided, holier-than-thou administrators, even if their mission is a worthy one and their volunteers dedicated. That doesn't excuse inappropriate behavior.

1
★☆☆☆☆

I would never have believed a pet shelter could be like Purrfect Pals. Mostly fine volunteers, terrible administrators. BOTTOM LINE: They unloaded a sick cat onto me, the unsuspecting new owner. And then they tried to cover it up and blame ME for it. After I wrote my first review on yelp.com, they succeeded in making my life h-- when I tried to adopt a cat from another shelter. They will always try to get pet-owners to pay the price for their own negligence. Any suggestions or criticism = lese majeste, in their eyes. FURTHERMORE, If you complain, they will do their best to ensure that no other animal shelter in Puget Sound will adopt a cat to you. * * * * * Purrfect Pals is the perfect example of this. Mismanagement, disinformation, and, sadly enough, evasiveness and manipulation were evident in my experience with them. By mid-May, the cat I had adopted from Purrfect Pals in February but had to surrender--because he had not been examined by them for any health issues --had already been adopted out again--and then surrendered BACK one more time (by the second adopter) to the shelter. Two adoptions AND two surrenders of the same cat within a space of three months. The poor 7-year-old tuxedo cat that they had said was only four years old, I wonder how he is doing and if Purrfect Pals is giving him proper medical care. Or have they once again placed him for adoption to an unsuspecting new owner? * * * * * I am most definitely NOT knocking the vast dedicated corps of volunteers, whom I admire and respect. Yes, some non-profits can, surprisingly, be pretty self-serving in pursuit of their organization's goals. * * * * * They may finally have figured out by now how many vaccinations or boosters of FVRCP, FeLV, etc. to give their cats, even if the records say one thing and their volunteers another so as not to drive potential adopters completely mad. In March when I adopted from them they flip-flopped several times, insisting boosters were not necessary, necessary, and then, finally, not necessary. Like their revolving door for cats adopted out...again and again. * * * * * You'd be think they might appreciate someone whose previous cat had died a few weeks earlier--one adopted at 16 years of age and lived for another three years--who was willing to adopt an 8-year-old cat from them. * * * * * QUESTIONS: How many cats live at the Arlington shelter, anyway? Hundreds? What really happens to the poor old cats at Purrfect Pals that no one wants to adopt? Does Purrfect Pals ever determine if any of their cats should NOT be adopted out to the public? And if so, how? Or do they frequently "cut corners? Is there any government regulation of private animal shelters? Or do they get to pretty much do as they please (especially when no one is looking)? * * * * * And why are the "top dogs" here so condescending to and about cat adopters who do not know as much as they do (and, thus, search the Internet for answers)? How are we to understand what they themselves can't make sense of? Especially since when we ask, they even don't bother to make any effort whatsoever to answer our questions, much less be supportive. * * * * * I am guessing that the ACCOUNTANTS are given pride of place here. The financial health of this non-profit is their #1 priority, given the number of cats and their wildly varying health (it's a no-kill shelter). Anything to balance the books... * * * * * I recommend filing a complaint with the Better Business Bureau, at the very least, if you wind up in my shoes. Don't let yourself by intimidated by a large group of misguided, holier-than-thou administrators, even if their mission is a worthy one and their volunteers dedicated. That doesn't excuse inappropriate behavior.

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