Gesa Credit Union

★★★☆☆
  • 825 Goethals Dr

    Richland, WA 99352

    Map & Directions
  • 509-946-1611

About Gesa Credit Union

Hours
Mon-Fri 9am-5pm

Finance

Finance
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Gesa credit Union is not different from the banks. To avoid being charged a checking fee you must do 12 transactions a month if you have a Visa debit card. Even if you have a large Money market savings account they will ding you with other fees.
I remember the days when the banks knew the customer by name and showed respect. Today they just don??t care. It like getting on an Airplane. It is a hassle to deal with.

1
★☆☆☆☆

Gesa credit Union is not different from the banks. To avoid being charged a checking fee you must do 12 transactions a month if you have a Visa debit card. Even if you have a large Money market savings account they will ding you with other fees.
I remember the days when the banks knew the customer by name and showed respect. Today they just don??t care. It like getting on an Airplane. It is a hassle to deal with.

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1 out of 1 people found this review helpful.

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This is the worst bank I ever worked with. They reported a late payment to the credit company when the payment was on auto draw and I had proof it was taken out of my account. When I asked them to contact the credit bureau themselves they refused. They even gave me the letter to give the credit company myself, and basically told me it was my problem to deal with. It lowered my credit score by over 35 points and now I have to dispute the issue which will take 45 days, when they could have fixed it themselves with a phone call. Worst management team I have ever seen!

1
★☆☆☆☆

This is the worst bank I ever worked with. They reported a late payment to the credit company when the payment was on auto draw and I had proof it was taken out of my account. When I asked them to contact the credit bureau themselves they refused. They even gave me the letter to give the credit company myself, and basically told me it was my problem to deal with. It lowered my credit score by over 35 points and now I have to dispute the issue which will take 45 days, when they could have fixed it themselves with a phone call. Worst management team I have ever seen!

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1 out of 1 people found this review helpful.

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We have banked with Gesa for 7 years and always been treated well and I am particularly a fan of their new Collossal Checking, which pays such great interest rates and encourages people to learn all the paperless methods of banking.

4
★★★★☆

We have banked with Gesa for 7 years and always been treated well and I am particularly a fan of their new Collossal Checking, which pays such great interest rates and encourages people to learn all the paperless methods of banking.

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0 out of 1 people found this review helpful.

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Very easy to work with when applying and in the qualifying process for car loans. I refinanced our car loan with them with a great loan rate. They even take off .25% if you have the loan payment automatically taken out of your account monthly. Which is very convenient and saves you even more money by not using stamps. The staff is always friendly and helpful. I found good communication lines while going through the whole car loan process. Expectations of which paperwork was needed and why. The loan went through quickly without any problems and I have been completely satisfied with their services. I recommend any one looking for a great loan rate to check out Gesa Credit Union.

4
★★★★☆

Very easy to work with when applying and in the qualifying process for car loans. I refinanced our car loan with them with a great loan rate. They even take off .25% if you have the loan payment automatically taken out of your account monthly. Which is very convenient and saves you even more money by not using stamps. The staff is always friendly and helpful. I found good communication lines while going through the whole car loan process. Expectations of which paperwork was needed and why. The loan went through quickly without any problems and I have been completely satisfied with their services. I recommend any one looking for a great loan rate to check out Gesa Credit Union.

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0 out of 1 people found this review helpful.

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I have had my account with Gesa ever since my dad helped me open a savings account in 3rd grade. What I like about Gesa is that they don't have a service charge like some of the other banks or credit unions and they are really nice too. I had to get a new bank card whitch normally would cost 5 dollars but since mine was in such bad shape they gave me it for free. Now thats caring!

5
★★★★★

I have had my account with Gesa ever since my dad helped me open a savings account in 3rd grade. What I like about Gesa is that they don't have a service charge like some of the other banks or credit unions and they are really nice too. I had to get a new bank card whitch normally would cost 5 dollars but since mine was in such bad shape they gave me it for free. Now thats caring!

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0 out of 1 people found this review helpful.

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My parents used Gesa before I did, but after having a family of my own now I know why. I get nothing but polite and prompt service whether I go inside with a question or drive through. It was easy to open savings accounts for each of my children and Gesa even sends them mail about money-smart tips. One service I can't live without is Call-24 which allows me to check my balances and transfer money over the phone anytime I want.

5
★★★★★

My parents used Gesa before I did, but after having a family of my own now I know why. I get nothing but polite and prompt service whether I go inside with a question or drive through. It was easy to open savings accounts for each of my children and Gesa even sends them mail about money-smart tips. One service I can't live without is Call-24 which allows me to check my balances and transfer money over the phone anytime I want.

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0 out of 1 people found this review helpful.

 

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