Access Urgent & Family Healthcare

★★★★☆
47.3187 -122.279
Map and Directions to Access Urgent & Family Healthcare

253-288-8882

Auburn, WA

98001

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About Access Urgent & Family Healthcare

Health & Medical

Health & Medical
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Liza A. Perpuse, MD

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Maryellen E. Maccio, MD

1 East Main Street Auburn, WA

4.1538463 13
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Reviews 1 - 13 of 13.
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I am patently offended by the office staff and their ignorance regarding certain dire medical ailments. I went in today because I was told by my specialist that I need to start the conversation about HARRT; just talk to my physician about my peripheral neuropathy and ask him to study my file and get back to me. I wanted advice only and was told I would need an appointent by the larger hispanic nurse that recieves patients. After I had left the counter large hispanic nurse made gestures that I was mentally retarded or did her best down syndrome impersonation, which alone is offensive but the impersonation was of me. I recommend this clinic to no one.

1
★☆☆☆☆

I am patently offended by the office staff and their ignorance regarding certain dire medical ailments. I went in today because I was told by my specialist that I need to start the conversation about HARRT; just talk to my physician about my peripheral neuropathy and ask him to study my file and get back to me. I wanted advice only and was told I would need an appointent by the larger hispanic nurse that recieves patients. After I had left the counter large hispanic nurse made gestures that I was mentally retarded or did her best down syndrome impersonation, which alone is offensive but the impersonation was of me. I recommend this clinic to no one.

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.

I love this doctor. Yes, the office staff has something to be desired, but I've definitely seen worse. Dr. Duran listens and is sympathetic, something you don't always see in doctors. I will now bring all of my medical needs to Dr. Duran.
Not happy that they charge additional amount for administering flu shot, but not a big deal. Can get that done anywhere.

4
★★★★☆

I love this doctor. Yes, the office staff has something to be desired, but I've definitely seen worse. Dr. Duran listens and is sympathetic, something you don't always see in doctors. I will now bring all of my medical needs to Dr. Duran.
Not happy that they charge additional amount for administering flu shot, but not a big deal. Can get that done anywhere.

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.

Doctors are on call 24/7. Dr Duran has more going on than just his personal business. He volunteers his time to various causes. His emergency experience is a great find. You can walk in here without an appointment and get seen. Try making an appointment less than 3 weeks at your personal doctor. He has solved many serious problems for my wife and myself. His intuition and experience are excellent. His personal demeanor is friendly and personal, like a friend. Being in demand has not affected his care.

5
★★★★★

Doctors are on call 24/7. Dr Duran has more going on than just his personal business. He volunteers his time to various causes. His emergency experience is a great find. You can walk in here without an appointment and get seen. Try making an appointment less than 3 weeks at your personal doctor. He has solved many serious problems for my wife and myself. His intuition and experience are excellent. His personal demeanor is friendly and personal, like a friend. Being in demand has not affected his care.

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.

Dr. Duran is amazing both as a person and a doc. As a Paramedic, I deal with a lot of docs and he is definitely a refreshing reminder of what a doctor should be. The front desk however, is nothing short of horrendous. They are rude, and have lost or never had the ability to listen. Again, once you get past this mess of a front desk staff, Dr Duran is great. His only misjudgment is his ability to hire a competent support staff.

3
★★★☆☆

Dr. Duran is amazing both as a person and a doc. As a Paramedic, I deal with a lot of docs and he is definitely a refreshing reminder of what a doctor should be. The front desk however, is nothing short of horrendous. They are rude, and have lost or never had the ability to listen. Again, once you get past this mess of a front desk staff, Dr Duran is great. His only misjudgment is his ability to hire a competent support staff.

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.

Dr. Wayne Duran is FANTASTIC! He was previously an ER doc, which is probably why he is so versatile. He is efficient, caring, patient, and thorough. And he always talks to me like a friend and never over my head or in a condescending, impatient, or superior way. When I had liver enzyme level issues he researched extensively, even calling me to ask me additional questions as he worked to find the cause. I work in Issaquah, and happily drive to Lakeland Hills (and would drive to the edge of Hell) to be able to have him as my doctor.

5
★★★★★

Dr. Wayne Duran is FANTASTIC! He was previously an ER doc, which is probably why he is so versatile. He is efficient, caring, patient, and thorough. And he always talks to me like a friend and never over my head or in a condescending, impatient, or superior way. When I had liver enzyme level issues he researched extensively, even calling me to ask me additional questions as he worked to find the cause. I work in Issaquah, and happily drive to Lakeland Hills (and would drive to the edge of Hell) to be able to have him as my doctor.

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.

I have been bringing my two sons (2 & 5) to Dr. Duran for 5+ years and my husband and I also have seen him. He is professional and kind and not condescending at all. I actually prefer to see him over our pediatricians office because he is so wonderful with the boys and gets us in and out quickly (which is a godsend when you have a sick 2 year old!) He is a doctor but he thinks like a parent as far as what lies ahead for your sick child. I cannot say one bad thing about this office. Maybe one- the pretty girls at the front desk need to smile more, (Maybe rough day??)

5
★★★★★

I have been bringing my two sons (2 & 5) to Dr. Duran for 5+ years and my husband and I also have seen him. He is professional and kind and not condescending at all. I actually prefer to see him over our pediatricians office because he is so wonderful with the boys and gets us in and out quickly (which is a godsend when you have a sick 2 year old!) He is a doctor but he thinks like a parent as far as what lies ahead for your sick child. I cannot say one bad thing about this office. Maybe one- the pretty girls at the front desk need to smile more, (Maybe rough day??)

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1 out of 1 people found this review helpful.

.

I would like to thank Doctor Duran for what he did in diagnosing my 6 year old nephew. Since moving here from the East Coast my nephew was having breathing attacks. We were horrified each time as we were forced to this child go through such violent breathing attacks. We took him to the hospital many times and all they did was administer some breathing medicine in what was a nebulizer. We were never ever able to get him there in time so the hospital could see what it was he suffered from. They really did all they could but it was hard for them to acurately diagnose his condition w/o his staying overnight and with no coverage it made it really hard on me. I took him to Dr Duran and he was able to prescribe accurate medicine on the first visit. Doctor Duran was kind enough to do this all with no charge ---a TRUE EXAMPLE OF A MAN DEDICATED TO THE HIPPOCRATIC OATH. Thanks to the staff of Duran, they were also very kind to us

5
★★★★★

I would like to thank Doctor Duran for what he did in diagnosing my 6 year old nephew. Since moving here from the East Coast my nephew was having breathing attacks. We were horrified each time as we were forced to this child go through such violent breathing attacks. We took him to the hospital many times and all they did was administer some breathing medicine in what was a nebulizer. We were never ever able to get him there in time so the hospital could see what it was he suffered from. They really did all they could but it was hard for them to acurately diagnose his condition w/o his staying overnight and with no coverage it made it really hard on me. I took him to Dr Duran and he was able to prescribe accurate medicine on the first visit. Doctor Duran was kind enough to do this all with no charge ---a TRUE EXAMPLE OF A MAN DEDICATED TO THE HIPPOCRATIC OATH. Thanks to the staff of Duran, they were also very kind to us

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.

I suffered for 12 years with chronic back pain that was undetectable by at least 5 other doctors through the years.When I met Dr. Duran, it took time & a lot of patience...something most Doctors today don't seem to have, and now I have been diagnosed, my problem was detected after Dr. Duran insisted on a second MRI, which he helped me fight to get from my provider. I am now awaiting the necessary surgery I need to correct my problem.
My family will NOT let me see ANY OTHER doctor & I agree...Thank you Doctor Duran, thank you for giving me a normal life again & helping me put my family back together...you've done so much for us !!!!

5
★★★★★

I suffered for 12 years with chronic back pain that was undetectable by at least 5 other doctors through the years.When I met Dr. Duran, it took time & a lot of patience...something most Doctors today don't seem to have, and now I have been diagnosed, my problem was detected after Dr. Duran insisted on a second MRI, which he helped me fight to get from my provider. I am now awaiting the necessary surgery I need to correct my problem.
My family will NOT let me see ANY OTHER doctor & I agree...Thank you Doctor Duran, thank you for giving me a normal life again & helping me put my family back together...you've done so much for us !!!!

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.

I can honestly say that I have never had a better doctor than Dr. Wayne Duran. He cares about each and every patient. He takes the time to research your symptoms not just throw out any diagnosis. I travel from Issaquah to Lake Tapps just for his care. Thank you Dr. Duran for making me feel better.

5
★★★★★

I can honestly say that I have never had a better doctor than Dr. Wayne Duran. He cares about each and every patient. He takes the time to research your symptoms not just throw out any diagnosis. I travel from Issaquah to Lake Tapps just for his care. Thank you Dr. Duran for making me feel better.

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.

I have multiple myeloma (a type of blood cancer) and I came to the Northwest to visit my daughter for a couple of weeks. While here my health took a turn for the worse and I was fortunate enough to be cared for by Dr. Duran.

He was thoughtful, caring and extremely available for me. He was able to manage my pain enough for me to fly back home.

I will be forever grateful for his kindness.

5
★★★★★

I have multiple myeloma (a type of blood cancer) and I came to the Northwest to visit my daughter for a couple of weeks. While here my health took a turn for the worse and I was fortunate enough to be cared for by Dr. Duran.

He was thoughtful, caring and extremely available for me. He was able to manage my pain enough for me to fly back home.

I will be forever grateful for his kindness.

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.

My wife brought me in drained of all fluids due to a devastating flu. I was worked on tirelessly and was given excellent care, like I was a member of the doctor's family. I was quite literally brought back to life by the doctor there.

If you are in the Auburn/Puyallup/Sumner area and heaven forbid are in desperate need of medical attention, forget most urgent care clinics, and stay away from the Multi-Care facilities that take hours to attend to you and seem to guess at your diagnosis most of the time.

Consider yourself lucky to have this clinic in your area. Best choice BY FAR for nearly any medical need.

5
★★★★★

My wife brought me in drained of all fluids due to a devastating flu. I was worked on tirelessly and was given excellent care, like I was a member of the doctor's family. I was quite literally brought back to life by the doctor there.

If you are in the Auburn/Puyallup/Sumner area and heaven forbid are in desperate need of medical attention, forget most urgent care clinics, and stay away from the Multi-Care facilities that take hours to attend to you and seem to guess at your diagnosis most of the time.

Consider yourself lucky to have this clinic in your area. Best choice BY FAR for nearly any medical need.

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.

We started taking our foster children to see the Dr.'s at Access shortly after they opened. For a little over a year they received great health care. Then we were told the day before a scheduled exam not to come in...that they had just recently stopped taking Washington State children??s medical insurance. We were told to go else ware with no help or support. We were told by the staff that they had decided to no longer take the WA medical because it didn??t pay as much as other insurance companies. They said that the only reason they took it in the first place was to get their business established. Who would treat the neediest among us like that. THESE ARE CHILDREN IN NEED!! Despicable business practices! If they are willing to cut corners with our children who knows how else they will cut corners to save a buck!!!!

1
★☆☆☆☆

We started taking our foster children to see the Dr.'s at Access shortly after they opened. For a little over a year they received great health care. Then we were told the day before a scheduled exam not to come in...that they had just recently stopped taking Washington State children??s medical insurance. We were told to go else ware with no help or support. We were told by the staff that they had decided to no longer take the WA medical because it didn??t pay as much as other insurance companies. They said that the only reason they took it in the first place was to get their business established. Who would treat the neediest among us like that. THESE ARE CHILDREN IN NEED!! Despicable business practices! If they are willing to cut corners with our children who knows how else they will cut corners to save a buck!!!!

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0 out of 1 people found this review helpful.

.

This hospital saved my grandmas life, she lived in a retirement home with a panic button. The day she pushed it she was having a stroke. While the paramedics worked on her on the way to here. She was telling them thank you for coming and saving her life. The doctor who worked on her told her that she would be fine due to the care of all the nurses and paramedics who help save her life.

PROS: they save lives
CONS:

5
★★★★★

This hospital saved my grandmas life, she lived in a retirement home with a panic button. The day she pushed it she was having a stroke. While the paramedics worked on her on the way to here. She was telling them thank you for coming and saving her life. The doctor who worked on her told her that she would be fine due to the care of all the nurses and paramedics who help save her life.

PROS: they save lives
CONS:

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