Bank Of America

quite often, i walk into a bank, and always, there is some kind of inconvenience. however, at this particular bank, the workers held up to their duty. over-doers i would say. and it was not just the worker helping me, it was everyone. they all smiled at me, welcomed me, escorted me around. wow! i cannot believe i received such royal treatment!

I usually hate banks. I expected to hate this one too. I was pleasantly surprised. The service and staff is reminiscent of an old small town local bank. Reasonable rates and fees, courteous staff. Telephone customer service is actually helpful. They will go out of the way to help, and have even reversed charges they didn't have to as a courtesy.
They have ATM debit cards that earn airline miles too, which is really cool and unique.

I am not a big fan of banks because they seem to have mastered the art of nickle and dime. Bank of America seems to offer pretty good service without costing so many nickles and dimes. I thought the staff was courtous and they were always helpful or tough questions like currency exchange and banking in forign countries. They were also very helpful when I needed loan advice.