Geek Squad

★★★★☆
Go ahead, Use Us. Providing solutions for all your technology needs.
  • 15223 East Indiana Avenue

    Spokane, WA 99216

    Map & Directions
  • 866-338-0243

4.0 5
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At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time, the guy I spoke to had a heavy accent and seemed to be calling from overseas. And long with this and the fact they said the virus is too embedded to be removed without causing further damage and system instability. I get off the disappointing phone call and am still sweating because this report is 35% of my overall grade in this course and I absolutely had to have this done in the morning. I run a quick Google search for a solution when I find SecureRemoteSupport[dot]com who provides online services and have a No Fix No Pay guarantee. Wow that would be nice if Geek Squad offered the same promise. Within an hour they had diagnosed the virus and had removed it completely for $105. And best of all, I didnt lose any of my work and my operating system was completely repaired. Apparently the Geek Squad isnt as good at their job as secureremotesupport[dot]com is. I really appreciate their diligence on fixing my issue and suggest others think twice before contacting Geek Squad to fix their computer.

0
★☆☆☆☆

At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time, the guy I spoke to had a heavy accent and seemed to be calling from overseas. And long with this and the fact they said the virus is too embedded to be removed without causing further damage and system instability. I get off the disappointing phone call and am still sweating because this report is 35% of my overall grade in this course and I absolutely had to have this done in the morning. I run a quick Google search for a solution when I find SecureRemoteSupport[dot]com who provides online services and have a No Fix No Pay guarantee. Wow that would be nice if Geek Squad offered the same promise. Within an hour they had diagnosed the virus and had removed it completely for $105. And best of all, I didnt lose any of my work and my operating system was completely repaired. Apparently the Geek Squad isnt as good at their job as secureremotesupport[dot]com is. I really appreciate their diligence on fixing my issue and suggest others think twice before contacting Geek Squad to fix their computer.

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My name is Catherine Herbert and I don't know much about computers. At some point in the last month I believe my computer became infected with a virus. It was making my internet run very slow and I was unable to email my grandson away in Iraq. This being my only way to communicate with him I became very distressed. I wasn't confident enough to be able to attempt to fix it myself. Besides I hear hammers and computers don't go well together. :) \r\n\r\nI got in touch with the local geek squad and dropped my machine off. For $199.99 and three days of work they said they would have it up and running better than ever! This didnt go down like the nice gentleman wearing black trousers had promised. 7 Business days later, I still had a broken computer and a quote for $449 to remove viruses, fix the hard drive and install antivirus software. Not happy with this price, and already out $200, I started calling a few acquaintances. \r\nOne suggestion I received was to call Secure Remote Support. I called their toll free number to inquire about the cost and was told that they could remove my virus for $79.99 and could do it either by remotely connecting or if I preferred I could send the computer in to them. For time saving purposes, I chose to have them remotely connect and was assured if they could not fix the problem there would be no charge for their time. I liked the sound of that so I took them up on it. After about and hour the computer was repaired and I was ready to email again! No need to replace the hard drive. They did also sell me this antivirus software for another $59.99. It also came with a guarantee as well. They definitely did a great job, and Ill be thinking twice before going anywhere else.

2
★★★★★

My name is Catherine Herbert and I don't know much about computers. At some point in the last month I believe my computer became infected with a virus. It was making my internet run very slow and I was unable to email my grandson away in Iraq. This being my only way to communicate with him I became very distressed. I wasn't confident enough to be able to attempt to fix it myself. Besides I hear hammers and computers don't go well together. :) \r\n\r\nI got in touch with the local geek squad and dropped my machine off. For $199.99 and three days of work they said they would have it up and running better than ever! This didnt go down like the nice gentleman wearing black trousers had promised. 7 Business days later, I still had a broken computer and a quote for $449 to remove viruses, fix the hard drive and install antivirus software. Not happy with this price, and already out $200, I started calling a few acquaintances. \r\nOne suggestion I received was to call Secure Remote Support. I called their toll free number to inquire about the cost and was told that they could remove my virus for $79.99 and could do it either by remotely connecting or if I preferred I could send the computer in to them. For time saving purposes, I chose to have them remotely connect and was assured if they could not fix the problem there would be no charge for their time. I liked the sound of that so I took them up on it. After about and hour the computer was repaired and I was ready to email again! No need to replace the hard drive. They did also sell me this antivirus software for another $59.99. It also came with a guarantee as well. They definitely did a great job, and Ill be thinking twice before going anywhere else.

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What you are about to read is false and was written by a company called secure remote support to promote their business by ""piggybacking"" Geeks Squads Reviews.\n\n\nSloppy workmanship is the best way I can describe the geek squads work. I am a student and really need my computer to do my schoolwork and keep in touch with friends and family. I unfortunately was downloading software for my cell when I lost power and the computer shut off mid update. I took the computer to the geek squad and had them repair it. Not even a day after picking it back up it starts having the blue screen of death causing corruption to some files. After a call to the best buy where the geek squad is located they wasnt to charge me again to diagnose the problem. Unwilling to give them any more money I called a few of my ""computer friends"" to see if someone could help. All are students as well and are dealing with finals as well. One did recommend a remote service (secure remote support) which I contacted and liked what I heard. Fortunately they were able to help where the geek squad was unwilling to even entertain the idea that they hadn't repaired my operating system. That is the last time I evedr take my computer to them.

2
★★★★★

What you are about to read is false and was written by a company called secure remote support to promote their business by ""piggybacking"" Geeks Squads Reviews.\n\n\nSloppy workmanship is the best way I can describe the geek squads work. I am a student and really need my computer to do my schoolwork and keep in touch with friends and family. I unfortunately was downloading software for my cell when I lost power and the computer shut off mid update. I took the computer to the geek squad and had them repair it. Not even a day after picking it back up it starts having the blue screen of death causing corruption to some files. After a call to the best buy where the geek squad is located they wasnt to charge me again to diagnose the problem. Unwilling to give them any more money I called a few of my ""computer friends"" to see if someone could help. All are students as well and are dealing with finals as well. One did recommend a remote service (secure remote support) which I contacted and liked what I heard. Fortunately they were able to help where the geek squad was unwilling to even entertain the idea that they hadn't repaired my operating system. That is the last time I evedr take my computer to them.

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Not only do they have a good selection of DVD's and music they have so many other appliances, furniture and ton's of computer supplies. The staff is willing to help with questions. And quick to suggest items. I love that I can buy the item online pop in and out. Of course you always end up looking anyways!

4
★★★★☆

Not only do they have a good selection of DVD's and music they have so many other appliances, furniture and ton's of computer supplies. The staff is willing to help with questions. And quick to suggest items. I love that I can buy the item online pop in and out. Of course you always end up looking anyways!

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Best Buy is the place to go for all of your home entertainment needs! They carry everything from computers to digital cameras. televisions, Movies, video games and so much more! They will beat any advertised price!

5
★★★★★

Best Buy is the place to go for all of your home entertainment needs! They carry everything from computers to digital cameras. televisions, Movies, video games and so much more! They will beat any advertised price!

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