Aqua Rec's Swimmin' Hole

★★★☆☆
  • 14019 Meridian E

    Puyallup, WA 98373

    Map & Directions
  • 253-770-9447

About Aqua Rec's Swimmin' Hole

Hours
Mon-Sat 9am-6pm

Shopping

Shopping
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The owner is dishonest and doesn't stand by their products. They sold us a stove that was missing a part. We had a repairman from their store come out to look at the stove and he was shocked that a major component was missing from the stove.

We called and told the owner what happened, and that he sold us a stove that was missing a critical part. Shockingly, he said it was our problem because *we* should have disassembled and inspected the stove when he sold it to us to determine whether or not all of the parts were included!!! I've never heard of anything more ridiculous.

I would never recommend anyone buy anything from this store. If you do, you'll be expected to become an expert on the pool or stove, and you'll be expected to disassemble it to check whether or not they are trying to defraud you.

Now they will only add the part if we pay for it and for two visits to our house to install it.

Basically, the message we got from the owner was, "sorry Suckers." (He didn't say those words, but that's about what the situation amounted to.)

I don't know whether or not these people care at all about their reputation, but I'll be happy to update this review if they change their minds and fix their own mistake (or fraud?) and put the part in our stove. If I don't update this review, you'll know that even when their abuses are made public this company couldn't care less.

1
★☆☆☆☆

The owner is dishonest and doesn't stand by their products. They sold us a stove that was missing a part. We had a repairman from their store come out to look at the stove and he was shocked that a major component was missing from the stove.

We called and told the owner what happened, and that he sold us a stove that was missing a critical part. Shockingly, he said it was our problem because *we* should have disassembled and inspected the stove when he sold it to us to determine whether or not all of the parts were included!!! I've never heard of anything more ridiculous.

I would never recommend anyone buy anything from this store. If you do, you'll be expected to become an expert on the pool or stove, and you'll be expected to disassemble it to check whether or not they are trying to defraud you.

Now they will only add the part if we pay for it and for two visits to our house to install it.

Basically, the message we got from the owner was, "sorry Suckers." (He didn't say those words, but that's about what the situation amounted to.)

I don't know whether or not these people care at all about their reputation, but I'll be happy to update this review if they change their minds and fix their own mistake (or fraud?) and put the part in our stove. If I don't update this review, you'll know that even when their abuses are made public this company couldn't care less.

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We've bought both a spa and an above ground 24 ft. pool. While the products themselves have been great, the service has been far from it. Brian and George are nice guys trained to rip you off.... bottom line. And Rick is just simply full of crap. Pool cost 3700. Install cost 7000. Free delivery and install on the hot tub cost 1200. And make sure you have them right every single little detail down to how many screws on your contract or you'll pay... literally. Like I said nice people, great product.... SHADY SERVICE.

2
★★☆☆☆

We've bought both a spa and an above ground 24 ft. pool. While the products themselves have been great, the service has been far from it. Brian and George are nice guys trained to rip you off.... bottom line. And Rick is just simply full of crap. Pool cost 3700. Install cost 7000. Free delivery and install on the hot tub cost 1200. And make sure you have them right every single little detail down to how many screws on your contract or you'll pay... literally. Like I said nice people, great product.... SHADY SERVICE.

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They have all the latest pool accessories. This is a fun store with spa's and pool's set up to look at. They also have beautiful gas stoves on display. They will test your pool and spa water for free to determine the ph, alkalinity, and chlorine levels. I like it because it is close and they always have what I'm looking for.

4
★★★★☆

They have all the latest pool accessories. This is a fun store with spa's and pool's set up to look at. They also have beautiful gas stoves on display. They will test your pool and spa water for free to determine the ph, alkalinity, and chlorine levels. I like it because it is close and they always have what I'm looking for.

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0 out of 1 people found this review helpful.

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We use the Swimming Hole for all our pool supplies and accessories. Chlorine is a great price and they are always helpful with the accessories for keeping your pool clean. Very friendly

4
★★★★☆

We use the Swimming Hole for all our pool supplies and accessories. Chlorine is a great price and they are always helpful with the accessories for keeping your pool clean. Very friendly

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0 out of 1 people found this review helpful.

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