Brown's Overhead Door Co INC

★★★☆☆
  • 6131 NE 63rd St

    Vancouver, WA 98661

    Map & Directions
  • 360-693-5838

About Brown's Overhead Door Co INC

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Home & Garden

Home & Garden
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If you ever have a garage door that needs to be repaired DON"T CALL BROWNS!!!!! This was the worst experience I have ever had. We scheduled two different appointments with them and both times they were a NO SHOW, we even called after one of the appointments to see if they were still coming and no one returned our call. We eventually went through someone elese that was awesome and didn't over charge us!

The owner of Brown's has no idea what customer service is!

1
★☆☆☆☆

If you ever have a garage door that needs to be repaired DON"T CALL BROWNS!!!!! This was the worst experience I have ever had. We scheduled two different appointments with them and both times they were a NO SHOW, we even called after one of the appointments to see if they were still coming and no one returned our call. We eventually went through someone elese that was awesome and didn't over charge us!

The owner of Brown's has no idea what customer service is!

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What a joke. I have twice called this company to show up for service and they were a "NO SHOW" both times. Didnt even bother to call about running late or not coming. You would think in this economy customer service would be "key" to staying in business....Not with this guy! He's a joke!

1
★☆☆☆☆

What a joke. I have twice called this company to show up for service and they were a "NO SHOW" both times. Didnt even bother to call about running late or not coming. You would think in this economy customer service would be "key" to staying in business....Not with this guy! He's a joke!

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1 out of 1 people found this review helpful.

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Do not recommend unless you like to be treated offensively with all the disrespect you would expect to see and hear from a hostile person who threatens physical damage to you, your property, and your employees. ABSOLUTELY VULGAR, HOSTILE, DIFFICULT TO WORK WITH, AND DISRESPECTFUL TO THE CORE. I am ABSOLUTELY surprised that this company remains in business.

In all fairness... everyone has a bad day, however... this guy is volatile.... and has no place in business.

0
★☆☆☆☆

Do not recommend unless you like to be treated offensively with all the disrespect you would expect to see and hear from a hostile person who threatens physical damage to you, your property, and your employees. ABSOLUTELY VULGAR, HOSTILE, DIFFICULT TO WORK WITH, AND DISRESPECTFUL TO THE CORE. I am ABSOLUTELY surprised that this company remains in business.

In all fairness... everyone has a bad day, however... this guy is volatile.... and has no place in business.

Cons: RUDE, VULGAR, HOSTILE, THREATENS VIOLENCE.

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I went there to try to find a part for my very old garage door. They didn??t have it at the shop, but he did have it in his warehouse. He drove me over the ware house and gave me the old part without even charging me. I will always recommend this place.

5
★★★★★

I went there to try to find a part for my very old garage door. They didn??t have it at the shop, but he did have it in his warehouse. He drove me over the ware house and gave me the old part without even charging me. I will always recommend this place.

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We used Brown's Overhead door through Costco. they did a fabulous job, came when they said they would and cleaned up after themselves. The new door works great, never had a problem with it.

5
★★★★★

We used Brown's Overhead door through Costco. they did a fabulous job, came when they said they would and cleaned up after themselves. The new door works great, never had a problem with it.

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