Island Breeze Tanning Salon

★★★☆☆
  • 3440 SW 320th StSte B

    Federal Way, WA 98023

    Map & Directions
  • 253-838-2180

About Island Breeze Tanning Salon

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Personal Services

Personal Services
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I had an appointment this morning for a spray tan with the owner, Alicia. My family and I are leaving to go to warm TX for a week. After the spray tan I waited the 3 hours and then took a shower like instructed. I get spray tans several times a year, so I know exactly how to do the prep and post care. After I got out of the shower and patted dry I noticed streaks EVERYWHERE! It looked like a tiger attacked my back and all over my legs. Also, my under arms and knee caps were so dark they looked like they were filthy. I called immediately to see what I could do. I was told to come back with in the hour because Alicia was leaving. I dropped everything, woke my daughter from her nap, strapped my kids into their car seats, and drove there right away. She was on the phone when I walked in. I waited. Then finally she acknowledged me and took me to the back to look at the streaks. She was surprised, but told me to wait until tomorrow to see if the streaks would disappear. Since I knew I would be on an airplane when all these streaks were supposed to magically disappear I asked her what should I do if they are still there. She told me to e-mail her. I then replied, "Well, just tell me what I should do if these streaks are still there so I can be prepared as I'll be half way across the country." In front of my children Alicia all of a sudden yelled, "Well I can see this conversation is going NOWHERE!" I'll just give you your money back and you can leave!" I am normally not one of little words, but I was in such shock I stayed quiet even with customers waiting when I could have easily told them to run for their lives! I have never been treated this way. I was fighting back tears. I now have to wear long sleeves and long pants on my entire vacation due to this horrible botched spray tan. My daughter's 1st Birthday is Saturday and I will not be able to wear the dress I had packed. The least she could have done was be sympathetic and apologetic especially since she is the one who either applied it wrong or mixed the formula up incorrectly. More importantly she is the owner. I will never ever come back again and will make sure none of my friends waste their time here either. Not worth the risk and horrible treatment when they mess up. Please take your business elsewhere!

1
★☆☆☆☆

I had an appointment this morning for a spray tan with the owner, Alicia. My family and I are leaving to go to warm TX for a week. After the spray tan I waited the 3 hours and then took a shower like instructed. I get spray tans several times a year, so I know exactly how to do the prep and post care. After I got out of the shower and patted dry I noticed streaks EVERYWHERE! It looked like a tiger attacked my back and all over my legs. Also, my under arms and knee caps were so dark they looked like they were filthy. I called immediately to see what I could do. I was told to come back with in the hour because Alicia was leaving. I dropped everything, woke my daughter from her nap, strapped my kids into their car seats, and drove there right away. She was on the phone when I walked in. I waited. Then finally she acknowledged me and took me to the back to look at the streaks. She was surprised, but told me to wait until tomorrow to see if the streaks would disappear. Since I knew I would be on an airplane when all these streaks were supposed to magically disappear I asked her what should I do if they are still there. She told me to e-mail her. I then replied, "Well, just tell me what I should do if these streaks are still there so I can be prepared as I'll be half way across the country." In front of my children Alicia all of a sudden yelled, "Well I can see this conversation is going NOWHERE!" I'll just give you your money back and you can leave!" I am normally not one of little words, but I was in such shock I stayed quiet even with customers waiting when I could have easily told them to run for their lives! I have never been treated this way. I was fighting back tears. I now have to wear long sleeves and long pants on my entire vacation due to this horrible botched spray tan. My daughter's 1st Birthday is Saturday and I will not be able to wear the dress I had packed. The least she could have done was be sympathetic and apologetic especially since she is the one who either applied it wrong or mixed the formula up incorrectly. More importantly she is the owner. I will never ever come back again and will make sure none of my friends waste their time here either. Not worth the risk and horrible treatment when they mess up. Please take your business elsewhere!

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great place to go tanning. excellent service and prices are great they will work with you on how much you want to spend. amazing

5
★★★★★

great place to go tanning. excellent service and prices are great they will work with you on how much you want to spend. amazing

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More about Island Breeze Tanning Salon

Custom UV free airbrush tanning. Regular conventional tanning beds, medium tanning beds, Stand up tanning and Super high bronzing beds.

 

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