Lynnwood Honda- Used and New Vehicles

★★★★☆
Experience the Difference at Lynnwood Honda! 2010 Honda Presidents Award Dealership!

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Very helpful friendly service. We explained what we needed and wanted and EJ made it happen. Everyone was helpful in trying to get us in and out since we came in with our two small children.

3
★★★★★

Very helpful friendly service. We explained what we needed and wanted and EJ made it happen. Everyone was helpful in trying to get us in and out since we came in with our two small children.

.

We were very pleased with our overall experience. EJ was very polite, and he was able to answer all of our questions.

3
★★★★★

We were very pleased with our overall experience. EJ was very polite, and he was able to answer all of our questions.

.

The best thing about Lynnwood Honda is the no-pressure approach by the salespeople. It helps making such a major decision much less stressful.\r
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This is the 4th Honda I have purchased at Lynnwood Honda since 1986, and have always had my

3
★★★★★

The best thing about Lynnwood Honda is the no-pressure approach by the salespeople. It helps making such a major decision much less stressful.\r
\r
This is the 4th Honda I have purchased at Lynnwood Honda since 1986, and have always had my

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We wanted to express our sincere gratitude for the outstanding service we received at Lynnwood Honda during the month of November.\r
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It began with the Costco online quote during the evening hours. Within an hour Mark Baker contacted us

3
★★★★★

We wanted to express our sincere gratitude for the outstanding service we received at Lynnwood Honda during the month of November.\r
\r
It began with the Costco online quote during the evening hours. Within an hour Mark Baker contacted us

.

This was the easiest car purchase we have ever had. All price discussions were over in 30 minutes and we were very satisfied with the overall process. They are a great dealership and we will be back for future purchases.

3
★★★★★

This was the easiest car purchase we have ever had. All price discussions were over in 30 minutes and we were very satisfied with the overall process. They are a great dealership and we will be back for future purchases.

.

Tracy was helpful and gracious. She answered all my questions and went above and beyond. She didn't try to sell me something I didn't want, but listened to what I needed. I would do business with her again anytime

3
★★★★★

Tracy was helpful and gracious. She answered all my questions and went above and beyond. She didn't try to sell me something I didn't want, but listened to what I needed. I would do business with her again anytime

.

Rick could not have been better to work with. It was the perfect buying experience. Father John Bowman Saint Annes church

3
★★★★★

Rick could not have been better to work with. It was the perfect buying experience. Father John Bowman Saint Annes church

.

We showed up today with cash in hand wanting to but a Honda Cr-v. Lawrence met us at the door with a smile and listened to what we wanted. He explained what the dealership was all about and listened to our offer. We did not want to

3
★★★★★

We showed up today with cash in hand wanting to but a Honda Cr-v. Lawrence met us at the door with a smile and listened to what we wanted. He explained what the dealership was all about and listened to our offer. We did not want to

.

Rick had been so helpful with the entire car buying process. He listened to what I wanted and made suggestions. But, I didn't feel one bit pressured unlike other dealerships I visited. Great customer service definitely does make a

3
★★★★★

Rick had been so helpful with the entire car buying process. He listened to what I wanted and made suggestions. But, I didn't feel one bit pressured unlike other dealerships I visited. Great customer service definitely does make a

.

Kat never pressured me, which I appreciate, since many dealers and car salespersons leave you with the distinct impression that they are trying to manipulate you into buying a car--and for most people, that's a very unpleasant experience.

3
★★★★★

Kat never pressured me, which I appreciate, since many dealers and car salespersons leave you with the distinct impression that they are trying to manipulate you into buying a car--and for most people, that's a very unpleasant experience.

.

Just came in to "look" at a car I saw on Cargurus..Kat came out almost as soon as I parked my car and offered her services. She has a wonderful way of finessing a deal...she went over and above..develops a great personal relationship and I

3
★★★★★

Just came in to "look" at a car I saw on Cargurus..Kat came out almost as soon as I parked my car and offered her services. She has a wonderful way of finessing a deal...she went over and above..develops a great personal relationship and I

.

I brought my car to get the timing belt changed, for a 90,000 mile checkup, and to find why I was getting 2 error codes. I told them the error codes I was getting and asked them to diagnose it. I changed my mind about the timing belt when they told me it would be $800. They diagnosed the issue for $99 and told me they were receiving the same 2 error codes I told them I was receiving and that they would have to replace the EGR and ATTS modules totaling $1500. I was already upset because they did no more diagnosing than I did. I found online that all I had to do was clean the EGR ports, which cost me about $20 in supplies and 30 minutes of time. It fixed the engine codes. When I went to Downtown Honda, who had the EGR port plugs in stock, they told me my timing belt had already been replaced by the previous owner 10,000 miles before, information Lynnwood Honda was well aware of, but chose to keep from telling me. They also told me that many Preludes have the same error codes, and cleaning the EGR ports would fix my issue. They told me that without the $99 "diagnostic" fee. If you're looking for an honest Honda dealer/repair, opt for Downtown Seattle, over Lynnwood.

0
★☆☆☆☆

I brought my car to get the timing belt changed, for a 90,000 mile checkup, and to find why I was getting 2 error codes. I told them the error codes I was getting and asked them to diagnose it. I changed my mind about the timing belt when they told me it would be $800. They diagnosed the issue for $99 and told me they were receiving the same 2 error codes I told them I was receiving and that they would have to replace the EGR and ATTS modules totaling $1500. I was already upset because they did no more diagnosing than I did. I found online that all I had to do was clean the EGR ports, which cost me about $20 in supplies and 30 minutes of time. It fixed the engine codes. When I went to Downtown Honda, who had the EGR port plugs in stock, they told me my timing belt had already been replaced by the previous owner 10,000 miles before, information Lynnwood Honda was well aware of, but chose to keep from telling me. They also told me that many Preludes have the same error codes, and cleaning the EGR ports would fix my issue. They told me that without the $99 "diagnostic" fee. If you're looking for an honest Honda dealer/repair, opt for Downtown Seattle, over Lynnwood.

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To be a salesperson at this nice of a dealership, he should not belong there. He was a decent salesperson but for some reason when we started to look at the #'s as far the price and trade he really gave me low offer on my nice accord it did have about 150k miles but still in good running condition. He told me he would give $1000 which KBB said 2500. But rather than recieving a better offer from the dealer he said thats all I can give but my son is looikng for a car and can give you $1300 cash. I decidied to not trade it in nor do business there as I felt that not only was I gvien enough for my trade but this short and very stocky filipino salesperson was trying to persuade me to sell my trade to him(he asked me about 4-5times) and I kept telling him no! To anyone going there with your trade be weary of this salesperson as I have heard from other bloggers that he has actually bought trades from customers to meet at another location...Please be careful if you walkinto this store and he happens to greet you!

0
★☆☆☆☆

To be a salesperson at this nice of a dealership, he should not belong there. He was a decent salesperson but for some reason when we started to look at the #'s as far the price and trade he really gave me low offer on my nice accord it did have about 150k miles but still in good running condition. He told me he would give $1000 which KBB said 2500. But rather than recieving a better offer from the dealer he said thats all I can give but my son is looikng for a car and can give you $1300 cash. I decidied to not trade it in nor do business there as I felt that not only was I gvien enough for my trade but this short and very stocky filipino salesperson was trying to persuade me to sell my trade to him(he asked me about 4-5times) and I kept telling him no! To anyone going there with your trade be weary of this salesperson as I have heard from other bloggers that he has actually bought trades from customers to meet at another location...Please be careful if you walkinto this store and he happens to greet you!

.

In this day and age you need to be prepared when you deal on a new car. When I went in to see the car Lynnwood Honda was offering I ws impressed with the car and the sales person. However, when we went to figure what my trade was worth. Thier used car manager tried to steal my car. He offered me almost $5,000 less than what Edmunds said it was worth. He told me there were things wrong with my car that were untrue. With a lot of work he did come up to a fair price and I drove home the new car. They will take advantage of you if you let them!

1
★☆☆☆☆

In this day and age you need to be prepared when you deal on a new car. When I went in to see the car Lynnwood Honda was offering I ws impressed with the car and the sales person. However, when we went to figure what my trade was worth. Thier used car manager tried to steal my car. He offered me almost $5,000 less than what Edmunds said it was worth. He told me there were things wrong with my car that were untrue. With a lot of work he did come up to a fair price and I drove home the new car. They will take advantage of you if you let them!

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.

I bought a certified Civic recently.The car had a few issues. Lynnwood Honda fixed them all for free, including a brand new windsheild! They gave me prompt, attentive service and made sure I was happy with the car. I would definately recommend Lynnwood Honda to a friend.

John

5
★★★★★

I bought a certified Civic recently.The car had a few issues. Lynnwood Honda fixed them all for free, including a brand new windsheild! They gave me prompt, attentive service and made sure I was happy with the car. I would definately recommend Lynnwood Honda to a friend.

John

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.

Extremly easy process. Will definitely recommended to anyone looking to purchase a vehicle.

2
★★★★★

Extremly easy process. Will definitely recommended to anyone looking to purchase a vehicle.

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I arrived at Lynnwood Honda and for 19 minutes not one of the salespeople walked up to greet me, ask me what my needs are, nothing. Like I was totally invisible. I was taking information down about which car to buy, and still, after walking back to the front of the dealership, not one acknowledgement, not one hello. Sure I could have gone inside. But, after five minutes it became a test of the dealership. FAIL. Unbelievable, people.
The customer MUST be greeted within sixty seconds, by anyone, busy or not. Just an acknowledgment is all.

0
★☆☆☆☆

I arrived at Lynnwood Honda and for 19 minutes not one of the salespeople walked up to greet me, ask me what my needs are, nothing. Like I was totally invisible. I was taking information down about which car to buy, and still, after walking back to the front of the dealership, not one acknowledgement, not one hello. Sure I could have gone inside. But, after five minutes it became a test of the dealership. FAIL. Unbelievable, people.
The customer MUST be greeted within sixty seconds, by anyone, busy or not. Just an acknowledgment is all.

Pros: Good selection

Cons: Nobody greets you promptly

.

After being treated horribly by other dealers because of bad credit, I was treated very respectful. My truck caught on fire and I needed a truck to stay in business. The whole dealership helped me by finding what I needed and for a great price! Thanks Cale and Mike, you gave me a change to get back work. I will refer many to you. You are tops to us, thank you so so much for giving me back my business!

2
★★★★★

After being treated horribly by other dealers because of bad credit, I was treated very respectful. My truck caught on fire and I needed a truck to stay in business. The whole dealership helped me by finding what I needed and for a great price! Thanks Cale and Mike, you gave me a change to get back work. I will refer many to you. You are tops to us, thank you so so much for giving me back my business!

Pros: Respectful

.

Mike, even after buying several Hondas from you over the past two decades,
and having them all serviced by you, my wife Liz and I continue to be amazed
and impressed as we "experience the difference" at Lynnwood Honda.

This month we bought a new 2009 Accord for Liz, and it was an utterly
painless interaction. God just doesn't make a better salesperson than Robin
Hanson who also sold me a new 2009 Accord last December. She doesn't know
the word "pressure." Her outstanding product knowledge, personal concern
and efficient manner assured us that we were doing the right thing.

With a big assist from Rob in Sales' catbird seat and Christi in F&I and
Merle in Service, Liz is loving her new wheels. However, I must say it was
not easy to pry her out of her red 1995 Accord which we bought new from you.
She's enjoyed all 50,000 miles that she's put on it in fourteen years!

You promise "fairness, honesty and courtesy," Mike, and to a person, you
deliver that and more.

Please let these folks know again how much we appreciate them and respect
the way they care for us. You and Wendy and your team are peerless.

With best wishes for your new model year,

(For Liz) George Toles

2
★★★★★

Mike, even after buying several Hondas from you over the past two decades,
and having them all serviced by you, my wife Liz and I continue to be amazed
and impressed as we "experience the difference" at Lynnwood Honda.

This month we bought a new 2009 Accord for Liz, and it was an utterly
painless interaction. God just doesn't make a better salesperson than Robin
Hanson who also sold me a new 2009 Accord last December. She doesn't know
the word "pressure." Her outstanding product knowledge, personal concern
and efficient manner assured us that we were doing the right thing.

With a big assist from Rob in Sales' catbird seat and Christi in F&I and
Merle in Service, Liz is loving her new wheels. However, I must say it was
not easy to pry her out of her red 1995 Accord which we bought new from you.
She's enjoyed all 50,000 miles that she's put on it in fourteen years!

You promise "fairness, honesty and courtesy," Mike, and to a person, you
deliver that and more.

Please let these folks know again how much we appreciate them and respect
the way they care for us. You and Wendy and your team are peerless.

With best wishes for your new model year,

(For Liz) George Toles

.

About 2 months ago, I purchased a new 2008 honda civic from CHARLES MISKEL at Lynnwood Honda.
I absolutley love my car & Charles seemed like a nice guy & like a trust worthy person. HE'S NOT! I asked him 2 times if I were to purchase the car, if they would leave the same license plate on the car. he gave me his "honest" word & said the license plate would stay the same & I would NOT get a new one. He lied.Normally, I wouldn't care about a liense plate but this plate had my initials & the month & date of my birthday on it, so I was very excited about it. I get a phone call about a month after purchasing the vehicle & was told my tabs & license plate were in & to pick them up. (he originally told me they would mail them to me when they arrived but didn't follow through with that either). I confronted Charles when I picked up my tabs & plates & he played stupid like he didn't know why I got new license plates. He was quite cold & was acting shady & deceitful. Once new plates are issued to you then that;s that, you can't get the old ones back. Charles also asked me if my mom, who co-signed with me, received the honda t-shirt in the mail. I called my mom & she never got anything in the mail..till this day. So he lied straight to my face AGAIN & this time he KNEW he was lying, and right after I called him out!!! He also said he would throw in 3 free oil changes the day I bought the car, I reminded him of that & he convenientally "forgot" & gave me a piece of paper stating he'd pay for 1 oil change. Also, the day I bought the car, it took him forever to enter the paperwork and he kept messing up on the application & was putting me as the co-signer, not my mom. He had NO idea what he was doing. It was very frustrating & annoying. After the service guys detailed my car, I got it with less than a 3rd of gas in the car.
DO NOT BUY A CAR FROM CHARLES MISKEL!!!
He will not follow through with anything he tells you!

1
★☆☆☆☆

About 2 months ago, I purchased a new 2008 honda civic from CHARLES MISKEL at Lynnwood Honda.
I absolutley love my car & Charles seemed like a nice guy & like a trust worthy person. HE'S NOT! I asked him 2 times if I were to purchase the car, if they would leave the same license plate on the car. he gave me his "honest" word & said the license plate would stay the same & I would NOT get a new one. He lied.Normally, I wouldn't care about a liense plate but this plate had my initials & the month & date of my birthday on it, so I was very excited about it. I get a phone call about a month after purchasing the vehicle & was told my tabs & license plate were in & to pick them up. (he originally told me they would mail them to me when they arrived but didn't follow through with that either). I confronted Charles when I picked up my tabs & plates & he played stupid like he didn't know why I got new license plates. He was quite cold & was acting shady & deceitful. Once new plates are issued to you then that;s that, you can't get the old ones back. Charles also asked me if my mom, who co-signed with me, received the honda t-shirt in the mail. I called my mom & she never got anything in the mail..till this day. So he lied straight to my face AGAIN & this time he KNEW he was lying, and right after I called him out!!! He also said he would throw in 3 free oil changes the day I bought the car, I reminded him of that & he convenientally "forgot" & gave me a piece of paper stating he'd pay for 1 oil change. Also, the day I bought the car, it took him forever to enter the paperwork and he kept messing up on the application & was putting me as the co-signer, not my mom. He had NO idea what he was doing. It was very frustrating & annoying. After the service guys detailed my car, I got it with less than a 3rd of gas in the car.
DO NOT BUY A CAR FROM CHARLES MISKEL!!!
He will not follow through with anything he tells you!

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.

Timely and kept us in the loop on job status(timing belt change). Check over your bill. Charged for an oil filter when we didn't request a change. Made it up to us with a free oil change. Overall, we like the service/staff and facility better than Burien Honda.

3
★★★☆☆

Timely and kept us in the loop on job status(timing belt change). Check over your bill. Charged for an oil filter when we didn't request a change. Made it up to us with a free oil change. Overall, we like the service/staff and facility better than Burien Honda.

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.

Lynnwood Honda is great, buying a new car was easy and convenient. The service department has always been wonderful to me.

2
★★★★★

Lynnwood Honda is great, buying a new car was easy and convenient. The service department has always been wonderful to me.

.

I really enjoy coming to this dealership to have my car serviced. I bought my car at "Lynnwood Honda" almost 5 years ago and I continue to take my car to get routine service done. These people are very customer focused. They are very professional and timely. If I need a ride somewhere they will take me there and when my car is done they will come pick me up. If I want to hang out at the local Starbucks they will call me on my cell to let me know my car is done. They are very good at explaining what was done on the car that needed service. I only have to take my car in once a year.

5
★★★★★

I really enjoy coming to this dealership to have my car serviced. I bought my car at "Lynnwood Honda" almost 5 years ago and I continue to take my car to get routine service done. These people are very customer focused. They are very professional and timely. If I need a ride somewhere they will take me there and when my car is done they will come pick me up. If I want to hang out at the local Starbucks they will call me on my cell to let me know my car is done. They are very good at explaining what was done on the car that needed service. I only have to take my car in once a year.

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.

My review in a nutshell: Lynnwood Honda is unethical and gives horrendous customer service. Do not give them your business!!!!!

I had the absolute worst customer service experience I have ever had in my life at Lynnwood Honda. I found the car I wanted and drove it, it had not been detailed and the windshield wipers were bad. I was promised it would be cleaned, detailed and a safety check would be done so I left for three hours and came back to a disgustingly filthy dirty car, both inside and out and when I went to clean it myself I realized the car had no rear brake lights!! Also, the intake was not bolted down, the front license plate was not put on and one of the reverse lights was not plugged in. When I called the next business day the Assistant Service Manager, Pete, offered no apology. A few minutes later the Sales Manager, Keith called and was unbelievably rude to me, admitted the car had not been detailed or a safety check done and told me to bring it in so they could do it (also never said he was sorry).

I brought the car in that night and when I attempted to show the sales guy what I wanted fixed he told me that he was going to have me tell the guys in service and then never took me back there or gave me an opportunity to show them the many, many problems with the car. He did give me free sonics tickets for that night which was nice.

When I went to pick up the car the next night I immediately noticed hundreds of small cracks in the paint on the hood, which were not there when I bought the car. When I pointed them out to the sales guy he got very defensive and said they were already there. The windshield wiper had also not been fixed and the front plate was nowhere to be found. I left the car there to be finished.

That night I called the General Manager, Mike Popkey, and left a voice mail. The next morning I called again and spoke with him. What an awful experience!! After explaining just some of my experience up to that point he yelled at me to listen to him and told me that he didn't even want to help me since I had told him I would never recommend Lynnwood Honda to any one I know. He argued with me about the cracks and did not apologize at all for any of the enormous hassle I had been through. For the manager of a business that is based on customer service he sure treats customers disrespectfully.

All in all, this was the worst experience I have ever had buying anything. I feel taken advantage of and will be filing a complaint with the Better Business Bureau.

1
★☆☆☆☆

My review in a nutshell: Lynnwood Honda is unethical and gives horrendous customer service. Do not give them your business!!!!!

I had the absolute worst customer service experience I have ever had in my life at Lynnwood Honda. I found the car I wanted and drove it, it had not been detailed and the windshield wipers were bad. I was promised it would be cleaned, detailed and a safety check would be done so I left for three hours and came back to a disgustingly filthy dirty car, both inside and out and when I went to clean it myself I realized the car had no rear brake lights!! Also, the intake was not bolted down, the front license plate was not put on and one of the reverse lights was not plugged in. When I called the next business day the Assistant Service Manager, Pete, offered no apology. A few minutes later the Sales Manager, Keith called and was unbelievably rude to me, admitted the car had not been detailed or a safety check done and told me to bring it in so they could do it (also never said he was sorry).

I brought the car in that night and when I attempted to show the sales guy what I wanted fixed he told me that he was going to have me tell the guys in service and then never took me back there or gave me an opportunity to show them the many, many problems with the car. He did give me free sonics tickets for that night which was nice.

When I went to pick up the car the next night I immediately noticed hundreds of small cracks in the paint on the hood, which were not there when I bought the car. When I pointed them out to the sales guy he got very defensive and said they were already there. The windshield wiper had also not been fixed and the front plate was nowhere to be found. I left the car there to be finished.

That night I called the General Manager, Mike Popkey, and left a voice mail. The next morning I called again and spoke with him. What an awful experience!! After explaining just some of my experience up to that point he yelled at me to listen to him and told me that he didn't even want to help me since I had told him I would never recommend Lynnwood Honda to any one I know. He argued with me about the cracks and did not apologize at all for any of the enormous hassle I had been through. For the manager of a business that is based on customer service he sure treats customers disrespectfully.

All in all, this was the worst experience I have ever had buying anything. I feel taken advantage of and will be filing a complaint with the Better Business Bureau.

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1 out of 1 people found this review helpful.

.

I bought my car here and I am very satisfied with their services. I actually went to several dealers and finally got a reasonable price here. The sales are nice and considerate. We did have a good time. Later I found many of my friends also bought their cars from this dealer as they all got the best deal from here. I would recommend this place to everyone who want to buy a honda around this area.

5
★★★★★

I bought my car here and I am very satisfied with their services. I actually went to several dealers and finally got a reasonable price here. The sales are nice and considerate. We did have a good time. Later I found many of my friends also bought their cars from this dealer as they all got the best deal from here. I would recommend this place to everyone who want to buy a honda around this area.

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