Les Schwab Tire Center

★★☆☆☆
Doing the Right Thing Since 1952
  • 11804 NE 78th Way

    Vancouver, WA 98682

    Map & Directions
  • 360-260-9771

Automotive

Automotive
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.

I have been having nothing but trouble with this store lately, first i bought new tires from them and they mounted them on my old rims and put them back on my car, then when I was driving my car the next day and it started making strange noises so I took it back to ask them what was going on, and they said the mounting wholes for the rims were elongated and that the rims were loose and thats where the sound came from (why didn't the know when I picked the car up if it took like 10-15 minutes to get my car on a rack and figure it out) so that day I made an appointment for new rims for today saturday the 6th of august at 8 A.M. and around 11:45 I had not recieved a call from them yet so I called them only to be told that my car was not even on the rack yet. (If I was running a shop and I set up an 8 A.M. appointment for somebody I'm gonna get their car on the rack at or around 8 A.M. not three or four hours later) so the end result is I am extremely dissatisfied with the quality of work here and the ""timely"" fashion that I was told my car would be done in, and will be calling corporate and never going back to that location again.

0
★☆☆☆☆

I have been having nothing but trouble with this store lately, first i bought new tires from them and they mounted them on my old rims and put them back on my car, then when I was driving my car the next day and it started making strange noises so I took it back to ask them what was going on, and they said the mounting wholes for the rims were elongated and that the rims were loose and thats where the sound came from (why didn't the know when I picked the car up if it took like 10-15 minutes to get my car on a rack and figure it out) so that day I made an appointment for new rims for today saturday the 6th of august at 8 A.M. and around 11:45 I had not recieved a call from them yet so I called them only to be told that my car was not even on the rack yet. (If I was running a shop and I set up an 8 A.M. appointment for somebody I'm gonna get their car on the rack at or around 8 A.M. not three or four hours later) so the end result is I am extremely dissatisfied with the quality of work here and the ""timely"" fashion that I was told my car would be done in, and will be calling corporate and never going back to that location again.

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I am extremely dissatisfied with this store, the one at 11804 NE 78th way, To start things off I originally went there to get new tires put on my rims, so I got the tires put on and drove home, then the next day I was driving my car and it started making a horrible sound so I went back to the store on a saturday, and they told me that the were too busy and I had to wait till monday to get my car looked at so I waited till that monday and went in and left my car there so they could do a diagnoses, they found out that my rims were elongated where they mount to the hub and that was generating the noise cause the rims were loose and wobbling, but if that was the problem where was quality control to figure that out in the first place? so after that I told them I wanted to go ahead and get the new rims and get some suspension bushings replaced so they set me up an appointment for today saturday the 6th of august at 8 A.M. so I waited for a while and didn't get a call, so at 11:45 I called them to find out what was going on and was told that my car was not even on the rack yet (if your gonna give somebody an appointment to get work done why the hell are you not gonna honor it and get the car on the rack right away) so as for my satisfaction with this location I wish I could post this review with no stars but unfortunately I have to at least check one, I will never go back to this store location, I will be filing a complaint with corporate, and next time I buy tires it will NOT be from a les schwab anywhere at all worldwide.

1
★☆☆☆☆

I am extremely dissatisfied with this store, the one at 11804 NE 78th way, To start things off I originally went there to get new tires put on my rims, so I got the tires put on and drove home, then the next day I was driving my car and it started making a horrible sound so I went back to the store on a saturday, and they told me that the were too busy and I had to wait till monday to get my car looked at so I waited till that monday and went in and left my car there so they could do a diagnoses, they found out that my rims were elongated where they mount to the hub and that was generating the noise cause the rims were loose and wobbling, but if that was the problem where was quality control to figure that out in the first place? so after that I told them I wanted to go ahead and get the new rims and get some suspension bushings replaced so they set me up an appointment for today saturday the 6th of august at 8 A.M. so I waited for a while and didn't get a call, so at 11:45 I called them to find out what was going on and was told that my car was not even on the rack yet (if your gonna give somebody an appointment to get work done why the hell are you not gonna honor it and get the car on the rack right away) so as for my satisfaction with this location I wish I could post this review with no stars but unfortunately I have to at least check one, I will never go back to this store location, I will be filing a complaint with corporate, and next time I buy tires it will NOT be from a les schwab anywhere at all worldwide.

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I have always gotten the best service here. They are friendly and pretty resonable on their prices. They also try to be as fast as not automotive related company can be.

5
★★★★★

I have always gotten the best service here. They are friendly and pretty resonable on their prices. They also try to be as fast as not automotive related company can be.

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Doing the Right Thing Since 1952 β?’

More about Les Schwab Tire Center

Vancouver Tires, Brakes, Automotive Repair, Automobile Batteries, Car Truck and SUV Repair, Snow Tires, All Season Tires, Traction Tires, Custom Wheels, Rims, Shocks, Lift Kits, Auto Parts

 

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