Albert Lee Appliance

★★★★★
  • 404 Strander Blvd

    Tukwila, WA 98188

    Map & Directions
  • 206-433-1110

About Albert Lee Appliance

Categories
  • Housewares
  • Household Appliances
  • Dishwashers
  • Refrigerators
  • Freezers
Details
  • Shop Online
  • Refrigerators
  • Vacuum Cleaners
Hours
M-F 9am-7pm, Sa 9am-5pm, Su 11am-5pm
Special Offer
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We have bought a number of items from Tim and the experience has always been outstanding!!!

5
★★★★★

We have bought a number of items from Tim and the experience has always been outstanding!!!

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Very knowledgeable in different brands of washing machines. Listened well to our priorities and offered just the right options for us to choose.\r
\r
Also very pleasent and helpful in providing information on kitchen appliances we are

3
★★★★★

Very knowledgeable in different brands of washing machines. Listened well to our priorities and offered just the right options for us to choose.\r
\r
Also very pleasent and helpful in providing information on kitchen appliances we are

.

Bonnie is great. She is very knowledgeable, patient, and easy to work with. She answered all of our questions and if she didn't know the answer she got back to us later. We have more appliances to buy and will definitely be contacting Bonnie

5
★★★★★

Bonnie is great. She is very knowledgeable, patient, and easy to work with. She answered all of our questions and if she didn't know the answer she got back to us later. We have more appliances to buy and will definitely be contacting Bonnie

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.

Bonnie is great. She is very knowledgeable, patient, and easy to work with. She answered all of our questions and if she didn't know the answer she got back to us later. We have more appliances to buy and will definitely be contacting

3
★★★★★

Bonnie is great. She is very knowledgeable, patient, and easy to work with. She answered all of our questions and if she didn't know the answer she got back to us later. We have more appliances to buy and will definitely be contacting

.

Tim was very knowledgeable and helpful in narrowing down our decisions. Delivery was timely and complete.\r

3
★★★★★

Tim was very knowledgeable and helpful in narrowing down our decisions. Delivery was timely and complete.\r

.

Tim was very knowledgeable and helpful in narrowing down our decisions. Delivery was timely and complete.

5
★★★★★

Tim was very knowledgeable and helpful in narrowing down our decisions. Delivery was timely and complete.

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.

Diana Raynor was extremely knowledgeable about the products and helped us to pick the appliances that met our "must haves" and still fell within the price range we were looking for.

She provided valuable information about the rebate programs, manufactures and details about the various models that helped us to determine which model would be the best fit for us.

She also assisted us in getting the same as cash financing which we were very thrilled about. Overall this as an excellent experience from start to finish.

Diana provided all the necessary documents for the rebate (which was promptly received I might add), the appliances were delivered as stated (washer, dryer, dishwasher) and the install was excellent. The appliances are wonderful - although I have to compete for attention now since I do think my husband likes them more than me...his "harem of girlfriends... he is the house husband"...

He still talks about how great they work EVERY DAY. I absolutely LOVE the dishwasher it is SO QUIET and the dishes are so clean. My clothes have never been so clean and soft. And as you know...happy wife, happy life. So we are VERY HAPPY IN BURIEN.

We were also very pleased to receive a lovely thank you card from Diana after our purchase. She takes customer service to the next level. A gem of a salesperson. We will definitely make our next appliance purchase from Albert Lee and we will recommend others.

5
★★★★★

Diana Raynor was extremely knowledgeable about the products and helped us to pick the appliances that met our "must haves" and still fell within the price range we were looking for.

She provided valuable information about the rebate programs, manufactures and details about the various models that helped us to determine which model would be the best fit for us.

She also assisted us in getting the same as cash financing which we were very thrilled about. Overall this as an excellent experience from start to finish.

Diana provided all the necessary documents for the rebate (which was promptly received I might add), the appliances were delivered as stated (washer, dryer, dishwasher) and the install was excellent. The appliances are wonderful - although I have to compete for attention now since I do think my husband likes them more than me...his "harem of girlfriends... he is the house husband"...

He still talks about how great they work EVERY DAY. I absolutely LOVE the dishwasher it is SO QUIET and the dishes are so clean. My clothes have never been so clean and soft. And as you know...happy wife, happy life. So we are VERY HAPPY IN BURIEN.

We were also very pleased to receive a lovely thank you card from Diana after our purchase. She takes customer service to the next level. A gem of a salesperson. We will definitely make our next appliance purchase from Albert Lee and we will recommend others.

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.

Very knowledgeable in different brands of washing machines. Listened well to our priorities and offered just the right options for us to choose.

Also very pleasent and helpful in providing information on kitchen appliances we are contemplating on purchasing in the future.

We enjoyed our interaction with Roberta.

5
★★★★★

Very knowledgeable in different brands of washing machines. Listened well to our priorities and offered just the right options for us to choose.

Also very pleasent and helpful in providing information on kitchen appliances we are contemplating on purchasing in the future.

We enjoyed our interaction with Roberta.

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.

We did the transaction as I was traveling through the airport. Rental house refrigerator/freezer went out and I had to have a replacement ASAP! She provided me with options upsold me to the next freezer that could give my tenant more, took care of delivery, setup and disposal of old unit. Dispatch played a big part in the success.

5
★★★★★

We did the transaction as I was traveling through the airport. Rental house refrigerator/freezer went out and I had to have a replacement ASAP! She provided me with options upsold me to the next freezer that could give my tenant more, took care of delivery, setup and disposal of old unit. Dispatch played a big part in the success.

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.

Very informative and pleasant experience. Roberta was courteous and not pushy. She answered questions and provided information about the products.

Since Roberta was off the day we called to order the dishwasher her team partner completed the transaction with us.

Thank you. We will not hesitate to recommend Albert Lee to others.

5
★★★★★

Very informative and pleasant experience. Roberta was courteous and not pushy. She answered questions and provided information about the products.

Since Roberta was off the day we called to order the dishwasher her team partner completed the transaction with us.

Thank you. We will not hesitate to recommend Albert Lee to others.

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.

Apart from the minor mis-comm around delivery, Tim was a terrific and knowledgeable salesman. I appreciated his depth of knowledge around the products and didn't make any deliberate effort(s) to hard sell the most expensive items versus addressed my functional needs. I look forward to doing more business with Albert Lee and Tim. And, I would not hesitate referring Tim to my friends/family that may be in the market for new appliance(s).

4
★★★★☆

Apart from the minor mis-comm around delivery, Tim was a terrific and knowledgeable salesman. I appreciated his depth of knowledge around the products and didn't make any deliberate effort(s) to hard sell the most expensive items versus addressed my functional needs. I look forward to doing more business with Albert Lee and Tim. And, I would not hesitate referring Tim to my friends/family that may be in the market for new appliance(s).

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.

Diana was very responsive, listened to what we wanted and gave us a great deal on our vacuum cleaner. As a result of this experience, we plan on making our future appliance purchases through Diana at Albert Lee.

5
★★★★★

Diana was very responsive, listened to what we wanted and gave us a great deal on our vacuum cleaner. As a result of this experience, we plan on making our future appliance purchases through Diana at Albert Lee.

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.

Love, love love Ken-
He is the best- and quickly helped us get to the refrigerator we wanted. His personality is a perfect fit for mine- and that helps to build trust (and is more fun!). We will very likely use Albert Lee for all of our appliances going forward. He just seems really honest.

5
★★★★★

Love, love love Ken-
He is the best- and quickly helped us get to the refrigerator we wanted. His personality is a perfect fit for mine- and that helps to build trust (and is more fun!). We will very likely use Albert Lee for all of our appliances going forward. He just seems really honest.

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.

I truly enjoyed doing business with A.L. Appliance.
I was soooo surprised that my delivery was early on Black Friday morning by 15 min.
That meant a lot to me.
The guys were gentlemen and were very careful to move my old one and install my new one.
Thanks!!

5
★★★★★

I truly enjoyed doing business with A.L. Appliance.
I was soooo surprised that my delivery was early on Black Friday morning by 15 min.
That meant a lot to me.
The guys were gentlemen and were very careful to move my old one and install my new one.
Thanks!!

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.

I purchased a Samsung washer & dryer from Albert Lee October 8th 2012. The first delivery came out and had some damage on the corner, they promptly exchange the unit the next day. After a couple of cycles the unit had a severe vibration. I contacted Holly in customer service after a couple of questions wanted to come back out and have the unit and installation inspected. I was put in contact with Kirk Fisher who set a time to come out right away. After working in Seattle all day he came all the way out to Camano Island. He and his son who was previously employed with Albert Lee worked on the machine for over an hour checking the operation in multiple modes. They found that the floor had some soft spots in it. The level of commitment to ensuring I was completely satisfied with my purchase. I cant say enough about this company they have secured me as a customer for life.

5
★★★★★

I purchased a Samsung washer & dryer from Albert Lee October 8th 2012. The first delivery came out and had some damage on the corner, they promptly exchange the unit the next day. After a couple of cycles the unit had a severe vibration. I contacted Holly in customer service after a couple of questions wanted to come back out and have the unit and installation inspected. I was put in contact with Kirk Fisher who set a time to come out right away. After working in Seattle all day he came all the way out to Camano Island. He and his son who was previously employed with Albert Lee worked on the machine for over an hour checking the operation in multiple modes. They found that the floor had some soft spots in it. The level of commitment to ensuring I was completely satisfied with my purchase. I cant say enough about this company they have secured me as a customer for life.

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.

Mr Ken West did a great job. He showed the right customer approach and listened to our wishes. Then he followed up in a very professional way and showed up the right appliances for our new kitchen. When we returned after a few weeks and in the meantime GE had implemented a discount offer on the purchase of more than one appliance, he made sure that we could profit from their offer and presented the right forms. Customer service is at it's best. This is our third purchase of new appliances in the last 6 years and still Albert Lee is for us, the right partner.

5
★★★★★

Mr Ken West did a great job. He showed the right customer approach and listened to our wishes. Then he followed up in a very professional way and showed up the right appliances for our new kitchen. When we returned after a few weeks and in the meantime GE had implemented a discount offer on the purchase of more than one appliance, he made sure that we could profit from their offer and presented the right forms. Customer service is at it's best. This is our third purchase of new appliances in the last 6 years and still Albert Lee is for us, the right partner.

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.

We entered the store shortly before closing time...a turnoff for most salespeople. However, Jerry took an extraordinary amount of time with us, explaining the advantages and features of the appliances we were interested in purchasing for our kitchen remodel. He even helped us solve the conundrum of refrigerator & freezer drawer configuration. A couple of hours later Jerry wrote up our order for $15,000 worth of appliances. What an extraordinarily valuable employee!

5
★★★★★

We entered the store shortly before closing time...a turnoff for most salespeople. However, Jerry took an extraordinary amount of time with us, explaining the advantages and features of the appliances we were interested in purchasing for our kitchen remodel. He even helped us solve the conundrum of refrigerator & freezer drawer configuration. A couple of hours later Jerry wrote up our order for $15,000 worth of appliances. What an extraordinarily valuable employee!

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.

I was able to buy my freezer quick an easy pleasant experience. I arrived early at the store and they let me in and immediately found what I was looking for came back the following week and was able to haul it away, thank you

5
★★★★★

I was able to buy my freezer quick an easy pleasant experience. I arrived early at the store and they let me in and immediately found what I was looking for came back the following week and was able to haul it away, thank you

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.

None of my friends believe me, but Eric Mulkin answered all of my many questions (over the weeks of the research/buying decision) promptly and in writing! He is knowledgeable, helpful, and truly pleasant to deal with.

The delivery crew (I did not meet them, but heard from my husband and son) were amazing. They dealt our rough-country terrain and a super-heavy appliance with skill and humor. They also gave my family useful and practical tips on using our new stove. A++ start to finish on this buy

5
★★★★★

None of my friends believe me, but Eric Mulkin answered all of my many questions (over the weeks of the research/buying decision) promptly and in writing! He is knowledgeable, helpful, and truly pleasant to deal with.

The delivery crew (I did not meet them, but heard from my husband and son) were amazing. They dealt our rough-country terrain and a super-heavy appliance with skill and humor. They also gave my family useful and practical tips on using our new stove. A++ start to finish on this buy

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.

The WORST! Salesman was like a sleazy used car salesman. We could not see anything we were interested in, all he had was pictures, even though they advertise the brand-Bosch-that we were buying.
their prices were the highest we had found and we bought four Bosch appliances elsewhere --their policy of NO online prices is a sleazy ploy to get you into the store --THE WORST!!

go elsewhere!!

1
★☆☆☆☆

The WORST! Salesman was like a sleazy used car salesman. We could not see anything we were interested in, all he had was pictures, even though they advertise the brand-Bosch-that we were buying.
their prices were the highest we had found and we bought four Bosch appliances elsewhere --their policy of NO online prices is a sleazy ploy to get you into the store --THE WORST!!

go elsewhere!!

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Business Response:

We have made attempts to contact you regarding your issue and have not heard back. Again, we sincerely apologize for any inconvenience you may have or may be experiencing and would like the opportunity to quickly and efficiently address your concerns and come to a mutual agreement to remedy the situation. Please contact our Operations Manager, Fernie at your earliest convenience at 206-282-2110.
.

I had a much better experience at this location, the staff was very friendly and knowledgeable about their products, they were not pushy which made me feel much better

4
★★★★☆

I had a much better experience at this location, the staff was very friendly and knowledgeable about their products, they were not pushy which made me feel much better

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.

They have a good selection on display.

Unfortunately, once they get your money, they have no interest in solving any issues.

Do yourself a favor: browse here, then order online. There is no advantage to buying from them.

1
★☆☆☆☆

They have a good selection on display.

Unfortunately, once they get your money, they have no interest in solving any issues.

Do yourself a favor: browse here, then order online. There is no advantage to buying from them.

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.

We recently had to purchase a refrigerator for our new home. We shopped around and this was the only place willing to price match as well and deliver the appliance. We really appreciated this service because we don't own a truck and had no way to get the product home. Would highly recommend this store!

5
★★★★★

We recently had to purchase a refrigerator for our new home. We shopped around and this was the only place willing to price match as well and deliver the appliance. We really appreciated this service because we don't own a truck and had no way to get the product home. Would highly recommend this store!

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.

Very good communication with sales person, worked very well with our remodel schedule. Would buy from them again. We only spent about $5,600 on appliances but never felt like we were small potatoes.

2
★★★★☆

Very good communication with sales person, worked very well with our remodel schedule. Would buy from them again. We only spent about $5,600 on appliances but never felt like we were small potatoes.

Pros: Excellent Communication

Cons: Credit people were kind short

.

We recently had to purchase a new major appliance and chose Albert Lee, a family owned business. The staff was professional as well as efficient. The prices are very competitive. We highly recommend them.

5
★★★★★

We recently had to purchase a new major appliance and chose Albert Lee, a family owned business. The staff was professional as well as efficient. The prices are very competitive. We highly recommend them.

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It's nice doing business with an independent dealer of appliances. After our dryer gave up the ghost we visited Lowes and Home Depot as we usually do for all our home repair needs. We were left with very limited selection and some incredibly disturbing advice. One sales associate at the chain store even felt our entire floor needed to be reinforced before we could get a new front loading unit.

At Albert Lee the selection was very large and we got reasonable advice that was not so alarmist. It was nice to hear that the salesperson had the same unit we did and he promised it would perform as described. In fact, we purchased the unit after much on-line research and price comparison and he was right. The new unit has saved us money on electricity and water.

The best part was the sales and service. Once we decided this was the unit we wanted we completed our transaction over the phone and the new unit arrived the next day. I will do business with Albert Lee again.

PROS: Efficient sales and delivery force; good advice on the units; no hard sell
CONS: Delivery/installation personnel were a little rough on the doors

4
★★★★☆

It's nice doing business with an independent dealer of appliances. After our dryer gave up the ghost we visited Lowes and Home Depot as we usually do for all our home repair needs. We were left with very limited selection and some incredibly disturbing advice. One sales associate at the chain store even felt our entire floor needed to be reinforced before we could get a new front loading unit.

At Albert Lee the selection was very large and we got reasonable advice that was not so alarmist. It was nice to hear that the salesperson had the same unit we did and he promised it would perform as described. In fact, we purchased the unit after much on-line research and price comparison and he was right. The new unit has saved us money on electricity and water.

The best part was the sales and service. Once we decided this was the unit we wanted we completed our transaction over the phone and the new unit arrived the next day. I will do business with Albert Lee again.

PROS: Efficient sales and delivery force; good advice on the units; no hard sell
CONS: Delivery/installation personnel were a little rough on the doors

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.

Albert Lee has been in Seattle for a long time. They are a good resource for your appliance needs. We were doing a kitchen remodel and it was nice to go to a store that doesn't specialize in one particular brand in order to see what was out there. Delivery and installation were pretty standard. They also have an annual "scratch and dent" sale that may be worth checking out. It's always a good idea to try to get them to price match to other stores as well.

3
★★★☆☆

Albert Lee has been in Seattle for a long time. They are a good resource for your appliance needs. We were doing a kitchen remodel and it was nice to go to a store that doesn't specialize in one particular brand in order to see what was out there. Delivery and installation were pretty standard. They also have an annual "scratch and dent" sale that may be worth checking out. It's always a good idea to try to get them to price match to other stores as well.

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