Solarium Tanning Salon

★★★☆☆
  • 1362 Jadwin Ave

    Richland, WA 99354

    Map & Directions
  • 509-943-6381

About Solarium Tanning Salon

Categories
Hours
Mon-Fri 8am-8pm, Sat 9am-5pm
3.3333 3
Hi! Sign in to let us know how Solarium Tanning Salon was?
Write a Review
.

We're very sorry that a visiting customer from out of state was unsatisfied with our customer service. When a client purchases a Trilogy tanning package & lotion we are more than happy to give a free lotion sample to that customer when she/he tans in the Entropy bed & would have done so again if such had been the case in this instance. We don't give a free sample with any of the other beds so we are sorry this offended the client. We truly hope this customer's future tanning experience is more rewarding.

We do our best to keep our customers happy. We offer free tanning with the purchase of a tanning lotion & free tanning with referrals. And yes we give a free lotion sample to everyone who needs it that tans in the Entropy. Our preferred clients (those who tan regularly on a continuous basis not those who spend the most) are rewarded for their loyalty with a discount. We also offer senior & Saturday discounts. We have many specials throughout the year on all of our tanning packages & products & there's always a coupon somewhere for something!

Solarium Tanning is always happy to accommodate our clients who forget things. If they forget their goggles we have disposable eye wear for under a dollar. If they forget their lotions we have sample sized lotion packets under $3.00. We even have lockers to rent if they want to keep their things in out of the heat & cold and from getting lost or left behind. If tanning salons gave a free lotion sample to everyone who forgot their lotion, a free pair of eye wear or a free tanning visit to everyone who forgot their wallet we'd all go out of business. So we do our best by going that extra mile & offering a little bit extra to our clients by way of discounts or low priced items instead of giving things away.

BTW tanning salons have lowered walls for ventilation. If there wasn't an opening at the top of the rooms they would be like a sauna. It would be extremely hot & uncomfortable for tanning & without proper ventilation the beds could overheat.

Please feel free to check out our website at www.solariumtanningsalon.com. If you have any questions you can submit them on the contact us page. And THANKS to all of our clients, we appreciate your business! Solarium Tanning Salon & it's employees.

5
★★★★★

We're very sorry that a visiting customer from out of state was unsatisfied with our customer service. When a client purchases a Trilogy tanning package & lotion we are more than happy to give a free lotion sample to that customer when she/he tans in the Entropy bed & would have done so again if such had been the case in this instance. We don't give a free sample with any of the other beds so we are sorry this offended the client. We truly hope this customer's future tanning experience is more rewarding.

We do our best to keep our customers happy. We offer free tanning with the purchase of a tanning lotion & free tanning with referrals. And yes we give a free lotion sample to everyone who needs it that tans in the Entropy. Our preferred clients (those who tan regularly on a continuous basis not those who spend the most) are rewarded for their loyalty with a discount. We also offer senior & Saturday discounts. We have many specials throughout the year on all of our tanning packages & products & there's always a coupon somewhere for something!

Solarium Tanning is always happy to accommodate our clients who forget things. If they forget their goggles we have disposable eye wear for under a dollar. If they forget their lotions we have sample sized lotion packets under $3.00. We even have lockers to rent if they want to keep their things in out of the heat & cold and from getting lost or left behind. If tanning salons gave a free lotion sample to everyone who forgot their lotion, a free pair of eye wear or a free tanning visit to everyone who forgot their wallet we'd all go out of business. So we do our best by going that extra mile & offering a little bit extra to our clients by way of discounts or low priced items instead of giving things away.

BTW tanning salons have lowered walls for ventilation. If there wasn't an opening at the top of the rooms they would be like a sauna. It would be extremely hot & uncomfortable for tanning & without proper ventilation the beds could overheat.

Please feel free to check out our website at www.solariumtanningsalon.com. If you have any questions you can submit them on the contact us page. And THANKS to all of our clients, we appreciate your business! Solarium Tanning Salon & it's employees.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I bought one of their more expensive tanning packages, I bought the eye protection, I bought several make-up removal wipes and I bought a $60+ bottle of tanning lotion. Yet, when I came to tan one night and had forgotten my tanning lotion, the staff wouldn't give me a small free sample of lotion. Staff was more than willing to sell me a $5 sample even though I could see the free ones for the Entropy bed in front of me. I was surprised she didn't offer it to me so I asked for one of the free samples. Staff told me she couldn't hand out free samples to everyone. What a slap in the face after what I'd spent in the store!

The walls of the tanning rooms don't go all the way to the ceiling which is somewhat creepy. I'm just hoping I don't end up on the internet. I won't go back and I definitely don't recommend this place.

1
★☆☆☆☆

I bought one of their more expensive tanning packages, I bought the eye protection, I bought several make-up removal wipes and I bought a $60+ bottle of tanning lotion. Yet, when I came to tan one night and had forgotten my tanning lotion, the staff wouldn't give me a small free sample of lotion. Staff was more than willing to sell me a $5 sample even though I could see the free ones for the Entropy bed in front of me. I was surprised she didn't offer it to me so I asked for one of the free samples. Staff told me she couldn't hand out free samples to everyone. What a slap in the face after what I'd spent in the store!

The walls of the tanning rooms don't go all the way to the ceiling which is somewhat creepy. I'm just hoping I don't end up on the internet. I won't go back and I definitely don't recommend this place.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been going to Solarium for years and I won't go anywhere else. The staff is friendly and knowledgeable and helpful. Oh and it's CLEAN. They have a great variety of tanning beds (stand up, high pressure, Blue Dream) plus a Hydration Station. I like the comfortable atmosphere - it's not "high schoolish".

4
★★★★☆

I have been going to Solarium for years and I won't go anywhere else. The staff is friendly and knowledgeable and helpful. Oh and it's CLEAN. They have a great variety of tanning beds (stand up, high pressure, Blue Dream) plus a Hydration Station. I like the comfortable atmosphere - it's not "high schoolish".

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Solarium Tanning Salon, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review