Computerstop

★★★☆☆

About Computerstop

3.0 2
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It is great to have a place where you know the work done is done well. It is a gift from the gods to know that a business will not exploit your ignorance or misinform you for their profit.

I have been doing business here for the past ten years. I have had repairs and upgrades for all of my company computers. I have had my female assistant bring in repair items and present herself as completely ignorant of the technology involved. She was listened to by the staff and given an accurate estimate as well as advice as to how to prevent the problem from reoccurring.

I have asked detailed questions on procedures and received detailed and accurate answers.

This is not a review of the entire company. This is just my report on my experiences for the store on Aurora Ave N & N 135th St.

5
★★★★★

It is great to have a place where you know the work done is done well. It is a gift from the gods to know that a business will not exploit your ignorance or misinform you for their profit.

I have been doing business here for the past ten years. I have had repairs and upgrades for all of my company computers. I have had my female assistant bring in repair items and present herself as completely ignorant of the technology involved. She was listened to by the staff and given an accurate estimate as well as advice as to how to prevent the problem from reoccurring.

I have asked detailed questions on procedures and received detailed and accurate answers.

This is not a review of the entire company. This is just my report on my experiences for the store on Aurora Ave N & N 135th St.

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I used to both purchase many computer items and 3 computers here and use their service dept. Both dropped off dramatically over the years (although the main service guy is good). Customer service dropped dramatically each year the last couple years and I wonder how much longer they will be around.

Last time I was in, despite a multi-year long history on their computers and them seeing me there somewhat, because we had just moved they would not accept our check. I understood the question but I had even worked several times with the guy who said they no longer accepted most checks. I reviewed the history, etc. and showed how I had done so much but that we had not received new checks. As service and helpfulness had been slipping that was just the final draw - ok since I wound up saving $40 on the RAM and we're now in the process of upgrading/replacing the computers we bought w/ Computer Stop... elsewhere.

Really too bad because in prior years they were 4/5 star contenders.

1
★☆☆☆☆

I used to both purchase many computer items and 3 computers here and use their service dept. Both dropped off dramatically over the years (although the main service guy is good). Customer service dropped dramatically each year the last couple years and I wonder how much longer they will be around.

Last time I was in, despite a multi-year long history on their computers and them seeing me there somewhat, because we had just moved they would not accept our check. I understood the question but I had even worked several times with the guy who said they no longer accepted most checks. I reviewed the history, etc. and showed how I had done so much but that we had not received new checks. As service and helpfulness had been slipping that was just the final draw - ok since I wound up saving $40 on the RAM and we're now in the process of upgrading/replacing the computers we bought w/ Computer Stop... elsewhere.

Really too bad because in prior years they were 4/5 star contenders.

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