Matt's Greenwood Auto Care

SO IMPRESSED!!

As a young girl who doesn't know any mechanical terms I was a little worried when I was describing my problem, "It's kinda of doing this lurching thing...oh and I think the fluids might be low...oh you know, all of them up there."

Matt's Auto ran a diagnostic on my car and when they were looking up the meaning of the code they discovered Toyota had issued an extended warranty for my make and model with this problem. Seems that there was a faulty computer component that would have cost me a cool $1000 but now Toyota's fixing it for free!

Pros: HONEST, Helpful and Friendly

Cons: If I had to pick - took a few days to get in.

Posted 06/29/09

My experience with Matt's has been stellar since the beginning. Their service is spot on and sharply positioned to take great care of callers and people standing in front of them. The best part about them is they are phenomenally skilled, and charge such reasonable prices. I recently took my car into a shop in Seattle who quoted me $550 for the work that needed to be done. I called Matt's, and they listened to my story and quoted me $260 for the job. They are smart, reasonable and caring.

Pros: Client Relations, Technical Skill, Not Focused on Money as #1 Goal, but REASONABLE

Cons: None

Posted 09/08/08

I can't saw enough good things about Matt's Greenwood Auto. They are very knowledgeable, do great work, and have always been very friendly and helpful. I would definitely recommend them to anyone.

Pros: Great Customer Service. Fair prices

Cons: Nothing that I can think of

Posted 08/15/07