Inconsistent service, specialty work poor results
2
By
L P.
Ardesson Shoe Repair & Shoes
Fine for regular repairs, but poor rating for custom needs. Being disabled means I need shoe customization with specific requirements. On numerous occasions the woman in their shop did not write down the specifics of the repair or modification despite my request that she do so. This resulted in not only needing to get the adjustments corrected--at LEAST once on each shoe brought in, but on at least one occasion, I was charged for a correction to a customization that I had already paid for and that THEY had done wrong in the first place. I won't go back again. I complained over and over again about instructions not being followed--a huge time and energy waster. The work, when it was done right was very good. But when they charged me for THEIR error, that was it.
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