Tony's Auto Parts Inc

★★★☆☆
  • 14020 NE Fourth Plain Blvd A

    Vancouver, WA 98682

    Map & Directions
  • 360-253-4926

Automotive

Automotive
More choices in Vancouver:
Resultset_next

Dick Hannah Subaru

7407 NE Vancouver Plaza Dr Vancouver, WA

Resultset_next

Dick Hannah Ram

3517 NE Auto Mall Dr Vancouver, WA

3.3333 3
Hi! Sign in to let us know how Tony's Auto Parts Inc was?
Write a Review
.

Yesterday, April 15, 2012, I went into Tony's and asked for some synthetic transmission fluid for my husbands truck. The guy at the counter went over to the shelf and pulled the product and I paid for it and left the store. I placed the product on the front seat of my car and drove home with it. When I got home my husband said that the product I bought wasn't synthetic so I got their number off my reciept and called ahead so that they could have the right product waiting for me.

When I returned to the store they had the transmission fluid ready and waiting. I paid the difference, checked to make sure that it said synthetic on the bottle and left the store again. I again placed the product on my seat and turned to start my car. I smelled oil and looked over to find that the lid had come off the bottle and I now had a fairly large puddle of transmission fluid on my cloth seat. I grabbed the bottle and picked it up trying to keep it from getting all over. I grabbed the other bottle and checked the lid on that one and found it was loose too. I grabbed my keys and purse to leave the car. My wallet fell out so I reached down and picked it up.

When I went back into the store the Mgr was looking at me. I explained what had happened and he showed me to a bathroom where I was able to wash my hands. I had gotten the gear oil on my clothes, my husbands coat, my seat and my new Coach purse and wallet. When I left the bathroom they handed my two new bottles of tranny fluid and a couple of rags to wipe my seat with. No offer of help or assistance was offered.

I called back and spoke to the Mgr about my damages he said he would speak with the owner the next day. They offered my a total of $40 as a good will gesture. My clothes alone cost more than that. My purse and wallet were a gifts from my husband and I had only used them 3-4 times. They were brand new. I checked with Coach and neither item can be cleaned. They are ruined. They will cost somewhere around $500 to replace not counting the other damage

I would like them to replace my purse and wallet. I will take care of the car and the clothes that were destroyed. We have been long time customers of this parts store and have recommended it many times to others. I feel that them suggesting that it was my fault because I hadn't checked the lids when I bought them to be ridiculous. Even if I had checked to make sure the lids were tight I wouldn't have thought to check to make sure the seals were there.

1
★☆☆☆☆

Yesterday, April 15, 2012, I went into Tony's and asked for some synthetic transmission fluid for my husbands truck. The guy at the counter went over to the shelf and pulled the product and I paid for it and left the store. I placed the product on the front seat of my car and drove home with it. When I got home my husband said that the product I bought wasn't synthetic so I got their number off my reciept and called ahead so that they could have the right product waiting for me.

When I returned to the store they had the transmission fluid ready and waiting. I paid the difference, checked to make sure that it said synthetic on the bottle and left the store again. I again placed the product on my seat and turned to start my car. I smelled oil and looked over to find that the lid had come off the bottle and I now had a fairly large puddle of transmission fluid on my cloth seat. I grabbed the bottle and picked it up trying to keep it from getting all over. I grabbed the other bottle and checked the lid on that one and found it was loose too. I grabbed my keys and purse to leave the car. My wallet fell out so I reached down and picked it up.

When I went back into the store the Mgr was looking at me. I explained what had happened and he showed me to a bathroom where I was able to wash my hands. I had gotten the gear oil on my clothes, my husbands coat, my seat and my new Coach purse and wallet. When I left the bathroom they handed my two new bottles of tranny fluid and a couple of rags to wipe my seat with. No offer of help or assistance was offered.

I called back and spoke to the Mgr about my damages he said he would speak with the owner the next day. They offered my a total of $40 as a good will gesture. My clothes alone cost more than that. My purse and wallet were a gifts from my husband and I had only used them 3-4 times. They were brand new. I checked with Coach and neither item can be cleaned. They are ruined. They will cost somewhere around $500 to replace not counting the other damage

I would like them to replace my purse and wallet. I will take care of the car and the clothes that were destroyed. We have been long time customers of this parts store and have recommended it many times to others. I feel that them suggesting that it was my fault because I hadn't checked the lids when I bought them to be ridiculous. Even if I had checked to make sure the lids were tight I wouldn't have thought to check to make sure the seals were there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love this place! The folks who work there are incredibly helpful. They always have what I need, and I they are great about answering questions. I have an older car, so I am in there quite frequently, and they have always been patient and pleasant.

5
★★★★★

I love this place! The folks who work there are incredibly helpful. They always have what I need, and I they are great about answering questions. I have an older car, so I am in there quite frequently, and they have always been patient and pleasant.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Every time that I have been to this store, they have had what I needed. There staff is very helpful in assisting me with identifying possible fixes to my car troubles.

4
★★★★☆

Every time that I have been to this store, they have had what I needed. There staff is very helpful in assisting me with identifying possible fixes to my car troubles.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Tony's Auto Parts Inc

We sell quality parts competive prices on all major brands friendly helpful staff. foreign and domestic parts,

FREE check engine light test,

Free alternator and starter check. Free wiper installation.





THINK FIX IT AND SAVE $$$$

More about Tony's Auto Parts Inc

Foreign and domestic quality replacement parts special order parts hourly many performance parts in stock Free starter and alternator check Free wiper blade installation Free charging system and battery check We turn durms and rotors. stop by today.

 

Wait, you're the expert.

If you've been to or used Tony's Auto Parts Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review