Brothers Powersports

★★★★★
  • 5205 1st St

    Bremerton, WA 98312

    Map & Directions
  • 360-479-6943

Sports & Recreation

Sports & Recreation
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I bought a motorcycle here and the staff was friendly and helpful...I now go here for all my motorcycle needs as e staff are always willing to help in what ever way they can and the management treats the staff very well which is important

3
★★★★★

I bought a motorcycle here and the staff was friendly and helpful...I now go here for all my motorcycle needs as e staff are always willing to help in what ever way they can and the management treats the staff very well which is important

.

My experience at The Brothers has been great. A recent example of the great service they provide; I had my front tire and tube replaced and was riding home when the tire went flat. I called them and even though it was late, they immediately sent someone out to pick up my motorcycle so they would have it repaired the next day. The next day they came and picked me up from my home so I could ride my newly repaired bike back home and even offered to lower my bill due to the inconvenience it caused me due to my work commute to Seattle. This is great customer service and I would recommend The Brothers to anyone because this is how they treat all of their customers. Thanks again to the team for providing great customer service care whether it is for service, parts or getting someone into a new bike.

5
★★★★★

My experience at The Brothers has been great. A recent example of the great service they provide; I had my front tire and tube replaced and was riding home when the tire went flat. I called them and even though it was late, they immediately sent someone out to pick up my motorcycle so they would have it repaired the next day. The next day they came and picked me up from my home so I could ride my newly repaired bike back home and even offered to lower my bill due to the inconvenience it caused me due to my work commute to Seattle. This is great customer service and I would recommend The Brothers to anyone because this is how they treat all of their customers. Thanks again to the team for providing great customer service care whether it is for service, parts or getting someone into a new bike.

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My experience at The Brothers has been great. A recent example of the great service they provide; I had my front tire and tube replaced and was riding home when the tire went flat. I called them and even though it was late, they

3
★★★★★

My experience at The Brothers has been great. A recent example of the great service they provide; I had my front tire and tube replaced and was riding home when the tire went flat. I called them and even though it was late, they

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I got there late one night after they had just closed needing some gear for a ride and the doors were locked. This guy from parts noticed me and came outside to see if I needed something. A really nice girl in the apparel department was helpful and stayed almost an hour after they closed to help me pick everything out. Brothers powersports went above and beyond what I had expected and I wouldn't shop anywhere else after that experience.

5
★★★★★

I got there late one night after they had just closed needing some gear for a ride and the doors were locked. This guy from parts noticed me and came outside to see if I needed something. A really nice girl in the apparel department was helpful and stayed almost an hour after they closed to help me pick everything out. Brothers powersports went above and beyond what I had expected and I wouldn't shop anywhere else after that experience.

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I have always received great customer service. They really care about their customers as well as being knowledgeable. Good product and support.

5
★★★★★

I have always received great customer service. They really care about their customers as well as being knowledgeable. Good product and support.

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My purchasing experience was nothing short of superb. The entire staff treated me like a member of the family vice another customer. The attention to detail was outstanding and this purchase has been clearly my most memorable. Thanks Brothers!

5
★★★★★

My purchasing experience was nothing short of superb. The entire staff treated me like a member of the family vice another customer. The attention to detail was outstanding and this purchase has been clearly my most memorable. Thanks Brothers!

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My husband and I have bought two motorcycles there. The employees are beyond friendly and it is a family-run business, which we love. They've always given us a great deal as well. We'd go back there in an instant.

5
★★★★★

My husband and I have bought two motorcycles there. The employees are beyond friendly and it is a family-run business, which we love. They've always given us a great deal as well. We'd go back there in an instant.

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1 out of 1 people found this review helpful.

.

I had a pretty good first couple of meetings with Brothers Powersports, then it all went really, really bad.

I gave Dan & Jessica (Jessica is the financing person) authorization to do as credit check while I was deciding on a HONDA ST1300 or the Yamaha FJR 1300. Much to my surprise and anger two days later I got a Credit card from Yamaha with a $21,000 limit, to add more insult to injury the finance person at Brothers Powersports put through three credit checks, and then put through the app for the Yamaha Card. My credit score went from a 750 to mid 600's.

When I confronted them, they could not have cared less. Very condescending, and arrogant.

Needless to say I took my business elsewhere, and did end up buying a Yamaha, but being pigeon holed into buying a Yamaha as opposed to having had the option to decide on what bike and plan I wanted, HONDA vs Yamaha should have been my decision, but by there disregard for the customer and ramming through that Yamaha app, I could not have qualified for a good finance deal with HONDA because thanks to the arrogance and careless disregard for their customers on the part of Dan, Kevin and Jessica my choice was now limited if I wanted to be riding this summer.

I bought from Renton Motorsports, saved about $3000.00 in the process, so yes I got a really good deal and I am happy with my purchase, but I'll never so much as buy a spark plug from Brothers Powersports in Bremerton. Keep shopping, you might save more than a few bucks, like your credit score.

Thomas Bliss
Gig Harbor, WA

0
★☆☆☆☆

I had a pretty good first couple of meetings with Brothers Powersports, then it all went really, really bad.

I gave Dan & Jessica (Jessica is the financing person) authorization to do as credit check while I was deciding on a HONDA ST1300 or the Yamaha FJR 1300. Much to my surprise and anger two days later I got a Credit card from Yamaha with a $21,000 limit, to add more insult to injury the finance person at Brothers Powersports put through three credit checks, and then put through the app for the Yamaha Card. My credit score went from a 750 to mid 600's.

When I confronted them, they could not have cared less. Very condescending, and arrogant.

Needless to say I took my business elsewhere, and did end up buying a Yamaha, but being pigeon holed into buying a Yamaha as opposed to having had the option to decide on what bike and plan I wanted, HONDA vs Yamaha should have been my decision, but by there disregard for the customer and ramming through that Yamaha app, I could not have qualified for a good finance deal with HONDA because thanks to the arrogance and careless disregard for their customers on the part of Dan, Kevin and Jessica my choice was now limited if I wanted to be riding this summer.

I bought from Renton Motorsports, saved about $3000.00 in the process, so yes I got a really good deal and I am happy with my purchase, but I'll never so much as buy a spark plug from Brothers Powersports in Bremerton. Keep shopping, you might save more than a few bucks, like your credit score.

Thomas Bliss
Gig Harbor, WA

Pros: Nada

Cons: Cons are running the store

Message from Brothers Powersports

Everyone here at the shop is dedicated to providing the best customer service possible. We know that you the customer is the one that keeps us in business and rewards us with the opportunity to service your bike, sell you some apparel, or maybe upgrading or purchasing a new vehicle. If you run into ANY snags i want to know about it. please email or call me at the shop. brian@brotherspowersports.com! All the best and happy trails...

More about Brothers Powersports

We provide service to any brand of motorcycle. We have the expertise to tackle most jobs and perform same day install on tires! Give us a try, you will be glad you did.

 

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