Borders

★★★☆☆
  • 3000 184th St SW Ste 910

    Lynnwood, WA 98037

    Map & Directions
  • 425-776-7530

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5116 196th St SW Ste 203 Lynnwood, WA

2.5 2
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I had a complaint about an associate who wouldnt adjust a price on an item i had previously purchased. So i went to their website and filed a complaint. The general manager apologized and told me she would mail me a gift card to show her appreciation of my feedback. Two months later i am still waiting for a gift card. HORRIBLE customer service. I suggest going to Barnes and Nobles.

0
★☆☆☆☆

I had a complaint about an associate who wouldnt adjust a price on an item i had previously purchased. So i went to their website and filed a complaint. The general manager apologized and told me she would mail me a gift card to show her appreciation of my feedback. Two months later i am still waiting for a gift card. HORRIBLE customer service. I suggest going to Barnes and Nobles.

Pros: Good products

Cons: Bad sales associates

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This store holds up to the typical Borders Book Store standards. Well-kept and organized, with a great cafe, music and movie sections. The staff are very friendly at helping you find what you need and at making recommendations. If you need to find a book, you can probably find it here.

4
★★★★☆

This store holds up to the typical Borders Book Store standards. Well-kept and organized, with a great cafe, music and movie sections. The staff are very friendly at helping you find what you need and at making recommendations. If you need to find a book, you can probably find it here.

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