The Audio Connection

★★★★☆
  • 5621 University Way NE Ste A

    Seattle, WA 98105

    Map & Directions
  • 206-524-7251

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4.2 5
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I like this shop very much. John, the owner, has been helpful and the audio equipment was very good for the money spent. I'm far from wealthy,but I know music well, and I managed to put together a nice sounding system with Rega equipment which is some of the best you can get for a real-world price.
If you want really good musical sounding gear at a reasonable price this is a great place to go.

5
★★★★★

I like this shop very much. John, the owner, has been helpful and the audio equipment was very good for the money spent. I'm far from wealthy,but I know music well, and I managed to put together a nice sounding system with Rega equipment which is some of the best you can get for a real-world price.
If you want really good musical sounding gear at a reasonable price this is a great place to go.

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I am John Zimmerman, proprietor of The Audio Connection. Regarding the "not so good" review posted by Chris P I would like to bring some crucial facts to light that were omitted by Mr. P. First of all one can only do so much with what one is given to work with. Mr. P's turntable is quite old and not in very good condition. This was pointed out to him at the time the turntable was dropped off. He is correct the cartridge carrier was loose allowing it to rotate and move forward and back. The threads in the tonearm tube, not the screw, that holds the cartridge carrier in place were stripped thus not allowing the screw to be tightened. I got the cartridge carrier as tight as I could given the circumstances and tested the turntable here in my store. It played fine. I did receive a call later that day from Mr. P complaining of the loose carrier and I told him that what we could do is epoxy the carrier in place but short of replacing the tonearm, which could not be justified given the age and condition of the turntable, that would be the best thing. The odd thing is, when I concluded the phone conversation with Mr. P that day my feeling was that he understood the situation and would either fix it himself of bring the turntable back in to have us do it. Since The Audio Connection has been in business, in the same location, for 28 years and we install literally scores of cartridges in both old and new turntables and believing we have a pretty good reputation I felt it necessary for me to try and set the record straight. Thank you.

5
★★★★★

I am John Zimmerman, proprietor of The Audio Connection. Regarding the "not so good" review posted by Chris P I would like to bring some crucial facts to light that were omitted by Mr. P. First of all one can only do so much with what one is given to work with. Mr. P's turntable is quite old and not in very good condition. This was pointed out to him at the time the turntable was dropped off. He is correct the cartridge carrier was loose allowing it to rotate and move forward and back. The threads in the tonearm tube, not the screw, that holds the cartridge carrier in place were stripped thus not allowing the screw to be tightened. I got the cartridge carrier as tight as I could given the circumstances and tested the turntable here in my store. It played fine. I did receive a call later that day from Mr. P complaining of the loose carrier and I told him that what we could do is epoxy the carrier in place but short of replacing the tonearm, which could not be justified given the age and condition of the turntable, that would be the best thing. The odd thing is, when I concluded the phone conversation with Mr. P that day my feeling was that he understood the situation and would either fix it himself of bring the turntable back in to have us do it. Since The Audio Connection has been in business, in the same location, for 28 years and we install literally scores of cartridges in both old and new turntables and believing we have a pretty good reputation I felt it necessary for me to try and set the record straight. Thank you.

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OK, I have purchased components from John in past years. That was OK - if not a bit over the top with audio snake oil -but iI ignored that stuff.
When It came time to replace my Phono Cartridge I planned on doing it myself but realizing the importance of experience when adjusting a cartridge and the trade tools necessary to do a professional job I decided to take it in to John. I left it with him in the morning and picked it up late that day. He mentioned the belt was bad and suggested a source in town for a replacement. Great - got the belt. Took the table home, hooked it up and prepared myself for wonderful sound. Lifted the tone arm and... WHA THE...!
The Cartridge head was loose. How is this possible? How do you fine tune a piece of equipment like that and leave it loose?! We are talking fine adjustments in 3 dimensions all interdependent! OK stuff happens - I'll just have to take it back - so I called John. Get this - he tells me oh ya the screw is stripped! You must be kidding me. Then he suggests I just put epoxy on it after aligning the cartridge myself with a mirror.
LAME LAME LAME!
Never again!

1
★☆☆☆☆

OK, I have purchased components from John in past years. That was OK - if not a bit over the top with audio snake oil -but iI ignored that stuff.
When It came time to replace my Phono Cartridge I planned on doing it myself but realizing the importance of experience when adjusting a cartridge and the trade tools necessary to do a professional job I decided to take it in to John. I left it with him in the morning and picked it up late that day. He mentioned the belt was bad and suggested a source in town for a replacement. Great - got the belt. Took the table home, hooked it up and prepared myself for wonderful sound. Lifted the tone arm and... WHA THE...!
The Cartridge head was loose. How is this possible? How do you fine tune a piece of equipment like that and leave it loose?! We are talking fine adjustments in 3 dimensions all interdependent! OK stuff happens - I'll just have to take it back - so I called John. Get this - he tells me oh ya the screw is stripped! You must be kidding me. Then he suggests I just put epoxy on it after aligning the cartridge myself with a mirror.
LAME LAME LAME!
Never again!

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First of all, let me preface this review by saying that I have been a customer of The Audio Connection for the past 20 years and have become friends with John Zimmerman, the owner, over time. In this day and age of chain stores and impersonal service, John??s store is a welcome anachronism. This is the store to go to for 2-channel sound. And he??s one of the few stores with expertise in turntables. He even has his own in-house service technician. From the outside, it looks like a little hole in the wall. But when you walk into his listening room, you instantly feel at home. John has a refreshingly low-key approach to selling. He finds out what the customer is looking for, sets up a system, and JUST lets them listen rather than talking a bunch of sales hype. He'd rather let his customers decide for themselves rather than telling them what they should be hearing. That would explain why most of his new customers hear about him through referral. His lines of products represent the best deal for the money whether you're buying an entry-level, mid-end, or high-end stereo. It's a shame that most people have no idea how good a stereo can sound and just rely on slick sales people and heavily marketed brands. The companies John represents manufacture reliable products and have been in business for years. His top-of-the-line speakers are Chapmans. They retail for $7500 a pair and smoke speakers costing 3-4 times more! And on the other end of the spectrum, John can put together an entry-level system for $2K that sounds surprisingly musical. Do yourself a favor and audition a stereo at The Audio Connection before buying one from a big name stores. I can almost guarantee you??ll end up buying your stereo from John. You??ll have an excellent customer experience and will be taking your friends there after they ask where you bought such a good sounding system.

5
★★★★★

First of all, let me preface this review by saying that I have been a customer of The Audio Connection for the past 20 years and have become friends with John Zimmerman, the owner, over time. In this day and age of chain stores and impersonal service, John??s store is a welcome anachronism. This is the store to go to for 2-channel sound. And he??s one of the few stores with expertise in turntables. He even has his own in-house service technician. From the outside, it looks like a little hole in the wall. But when you walk into his listening room, you instantly feel at home. John has a refreshingly low-key approach to selling. He finds out what the customer is looking for, sets up a system, and JUST lets them listen rather than talking a bunch of sales hype. He'd rather let his customers decide for themselves rather than telling them what they should be hearing. That would explain why most of his new customers hear about him through referral. His lines of products represent the best deal for the money whether you're buying an entry-level, mid-end, or high-end stereo. It's a shame that most people have no idea how good a stereo can sound and just rely on slick sales people and heavily marketed brands. The companies John represents manufacture reliable products and have been in business for years. His top-of-the-line speakers are Chapmans. They retail for $7500 a pair and smoke speakers costing 3-4 times more! And on the other end of the spectrum, John can put together an entry-level system for $2K that sounds surprisingly musical. Do yourself a favor and audition a stereo at The Audio Connection before buying one from a big name stores. I can almost guarantee you??ll end up buying your stereo from John. You??ll have an excellent customer experience and will be taking your friends there after they ask where you bought such a good sounding system.

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.

First of all, let me preface this review by saying that I have been a customer of The Audio Connection for the past 20 years and have become friends with John Zimmerman, the owner, over time.

In this day and age of chain stores and impersonal service, John?s store is a welcome anachronism. This is the store to go to for 2-channel sound. And he?s one of the few stores with expertise in turntables. He even has his own in-house service technician. From the outside, it looks like a little hole in the wall. But when you walk into his listening room, you instantly feel at home. John has a refreshingly low-key approach to selling. He finds out what the customer is looking for, sets up a system, and JUST lets them listen rather than talking a bunch of sales hype. He'd rather let his customers decide for themselves rather than telling them what they should be hearing. That would explain why most of his new customers hear about him through referral.

His lines of products represent the best deal for the money whether you're buying an entry-level, mid-end, or high-end stereo. It's a shame that most people have no idea how good a stereo can sound and just rely on slick sales people and heavily marketed brands. The companies John represents manufacture reliable products and have been in business for years. His top-of-the-line speakers are Chapmans. They retail for $7500 a pair and smoke speakers costing 3-4 times more! And on the other end of the spectrum, John can put together an entry-level system for $2K that sounds surprisingly musical.

Do yourself a favor and audition a stereo at The Audio Connection before buying one from a big name stores. I can almost guarantee you?ll end up buying your stereo from John. You?ll have an excellent customer experience and will be taking your friends there after they ask where you bought such a good sounding system.

2
★★★★★

First of all, let me preface this review by saying that I have been a customer of The Audio Connection for the past 20 years and have become friends with John Zimmerman, the owner, over time.

In this day and age of chain stores and impersonal service, John?s store is a welcome anachronism. This is the store to go to for 2-channel sound. And he?s one of the few stores with expertise in turntables. He even has his own in-house service technician. From the outside, it looks like a little hole in the wall. But when you walk into his listening room, you instantly feel at home. John has a refreshingly low-key approach to selling. He finds out what the customer is looking for, sets up a system, and JUST lets them listen rather than talking a bunch of sales hype. He'd rather let his customers decide for themselves rather than telling them what they should be hearing. That would explain why most of his new customers hear about him through referral.

His lines of products represent the best deal for the money whether you're buying an entry-level, mid-end, or high-end stereo. It's a shame that most people have no idea how good a stereo can sound and just rely on slick sales people and heavily marketed brands. The companies John represents manufacture reliable products and have been in business for years. His top-of-the-line speakers are Chapmans. They retail for $7500 a pair and smoke speakers costing 3-4 times more! And on the other end of the spectrum, John can put together an entry-level system for $2K that sounds surprisingly musical.

Do yourself a favor and audition a stereo at The Audio Connection before buying one from a big name stores. I can almost guarantee you?ll end up buying your stereo from John. You?ll have an excellent customer experience and will be taking your friends there after they ask where you bought such a good sounding system.

 

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