Les Schwab Tire Center

★★★☆☆
Doing the Right Thing Since 1952
  • 12410 128th LN NE

    Kirkland, WA 98034

    Map & Directions
  • 425-821-2743

Automotive

Automotive
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I have been going to Les Schwab in Kirkland for all my tire needs for quite a while. I recently had an experience that definately turned me off. The tires Les S had installed prior to having rear air bags (i have truck and the bags help the load) installed come to find out the size tire was too wide and i began to have a terrible sqeeling sound like brakes dragging. Long and short i was told that was not the problem but my u joints were bad.. $140.00 if i had said yes... I had already gone to Shoreline Les Scwab and they had diagnosed the problem which Kirkland New upfront... It was basicaaly and upsale for Money I didn't Have but FOR SOMETHING THAT DIDN'T NEED REPAIRED OR REPLACED.... The rep was aragont and told me what they had done would not fix the problem.. He was right the bag on the other side needed adjustment as well although he would NOT FIX it... Had to go to another Les Scwab in Shoreline to correct the issue... Wow Piss Poor service with Attitude! They would have been more than happy to stick Mo Money in the till.. Anyway Discount Tires sells their tires for a couple hundred less and provide same after sale service. Beware of the upsale and get second opinion before dropping your pants...

2
★★☆☆☆

I have been going to Les Schwab in Kirkland for all my tire needs for quite a while. I recently had an experience that definately turned me off. The tires Les S had installed prior to having rear air bags (i have truck and the bags help the load) installed come to find out the size tire was too wide and i began to have a terrible sqeeling sound like brakes dragging. Long and short i was told that was not the problem but my u joints were bad.. $140.00 if i had said yes... I had already gone to Shoreline Les Scwab and they had diagnosed the problem which Kirkland New upfront... It was basicaaly and upsale for Money I didn't Have but FOR SOMETHING THAT DIDN'T NEED REPAIRED OR REPLACED.... The rep was aragont and told me what they had done would not fix the problem.. He was right the bag on the other side needed adjustment as well although he would NOT FIX it... Had to go to another Les Scwab in Shoreline to correct the issue... Wow Piss Poor service with Attitude! They would have been more than happy to stick Mo Money in the till.. Anyway Discount Tires sells their tires for a couple hundred less and provide same after sale service. Beware of the upsale and get second opinion before dropping your pants...

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I have used this location for all my tire needs for over 15 years. They are honest, polite and go the extra mile. I recommend them to anyone.

5
★★★★★

I have used this location for all my tire needs for over 15 years. They are honest, polite and go the extra mile. I recommend them to anyone.

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I have nothing but a good experience at Les Schwab in Kirkland. When I go in ther by myself they do not make me feel like a "dumb woman". We have several things done there and they do a good job. I love that they will fix a tire problem for no charge. The staff is always friendly and ready to help

4
★★★★☆

I have nothing but a good experience at Les Schwab in Kirkland. When I go in ther by myself they do not make me feel like a "dumb woman". We have several things done there and they do a good job. I love that they will fix a tire problem for no charge. The staff is always friendly and ready to help

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Terrible job. I purchased 4 wheels from them and had gone back 6 times since for them to fix the car shaking problem. They never fixed it. Disappointed, I took the car to somewhere else and paid to get it fixed. It turned out just a simple balancing issue! Yet, people at this place told me that I needed 4 new tires to go with the 4 new wheels I got from them. What a scam!

1
★☆☆☆☆

Terrible job. I purchased 4 wheels from them and had gone back 6 times since for them to fix the car shaking problem. They never fixed it. Disappointed, I took the car to somewhere else and paid to get it fixed. It turned out just a simple balancing issue! Yet, people at this place told me that I needed 4 new tires to go with the 4 new wheels I got from them. What a scam!

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I had 2 flats in two days - a pothole and a nail. I had to be towed (Thank you AAA.) to Les Schwab after I discovered the 2nd flat less than 24 hours. It was late afternoon when my car and I arrived in/on a tow truck. There were a number of people ahead of me - in fact they were swamped due to the aftereffects of the serious snow and ice we had in western Washington during the recent holidays. They patiently provided me with the information I needed to make decisions and they got the tires on my car and balanced them - even though it was considerably after their closing time when they finished up. I was the last customer out of the store. I thanked them for staying after their closing time and they said, "Our closing time is when our last customer leaves." It was gratifying to do business with them, and I am very happy with my four new tires. I have already asked them to check the tire pressure for me, and the employee who did this was both gracious and generous with the information he provided. I know Les Schwab will stand behind the guarantees and services they provide with the tires they sell. Thank you!

5
★★★★★

I had 2 flats in two days - a pothole and a nail. I had to be towed (Thank you AAA.) to Les Schwab after I discovered the 2nd flat less than 24 hours. It was late afternoon when my car and I arrived in/on a tow truck. There were a number of people ahead of me - in fact they were swamped due to the aftereffects of the serious snow and ice we had in western Washington during the recent holidays. They patiently provided me with the information I needed to make decisions and they got the tires on my car and balanced them - even though it was considerably after their closing time when they finished up. I was the last customer out of the store. I thanked them for staying after their closing time and they said, "Our closing time is when our last customer leaves." It was gratifying to do business with them, and I am very happy with my four new tires. I have already asked them to check the tire pressure for me, and the employee who did this was both gracious and generous with the information he provided. I know Les Schwab will stand behind the guarantees and services they provide with the tires they sell. Thank you!

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I have used this store for my breaks and tires for several years and have always found them to be quick, honest and professional. I reccommend them to all my clients.

5
★★★★★

I have used this store for my breaks and tires for several years and have always found them to be quick, honest and professional. I reccommend them to all my clients.

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I had my breaks replaced at a diffferent les schwab, and then had trouble with them. I knew that they were under warranty, but I didn't know that they keep no record of past customers. I had lost my reciept, and thus had to pay for brand new breaks. The new breaks screeched a lot, so I brought the car in, and they told me that there was nothing that they could do. (This was after the 1000-1500 mile break in period). So now I'm stuck with expensive new breaks, pads and drums that make a ton of noise, and no one who knows how to fix it.

2
★★☆☆☆

I had my breaks replaced at a diffferent les schwab, and then had trouble with them. I knew that they were under warranty, but I didn't know that they keep no record of past customers. I had lost my reciept, and thus had to pay for brand new breaks. The new breaks screeched a lot, so I brought the car in, and they told me that there was nothing that they could do. (This was after the 1000-1500 mile break in period). So now I'm stuck with expensive new breaks, pads and drums that make a ton of noise, and no one who knows how to fix it.

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Message from Les Schwab Tire Center

Doing the Right Thing Since 1952 β?’

More about Les Schwab Tire Center

Kirkland Tires, Brakes, Automotive Repair, Automobile Batteries, Car Truck and SUV Repair, Snow Tires, All Season Tires, Traction Tires, Custom Wheels, Rims, Shocks, Lift Kits, Auto Parts

 

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