Redmond Dental Ctr

★★☆☆☆
  • 8299 161st Ave NE Ste 200

    Redmond, WA 98052

    Map & Directions
  • 425-881-7574

About Redmond Dental Ctr

Categories
Hours
By appointment

Health & Medical

Health & Medical
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I think we've all experienced it at one time or another. A visit to a doctor's office or a dentist's office and you're treated as though it is solely to your benefit that they've allowed you to visit. At Patrick McCoy's dental center, his front desk admins, most of his hygenists (cleaners), and even himself place their own priorities above your own. If you're late by 10 minutes, they will continue to make references to being on time for any other appointments you have in a most condescending tone. They won't take appointments after 4pm and unfortunately, long-running meetings are a fact of life at my office. In addition, they have a posted policy that if you cancel within 48 hours, you will be fined. Is this a hotel? I was early for my last appointment and I ended up waiting for 15 minutes. No problem for me, but 10 minutes is a problem for them. It's too bad so many service industries have lost sight of who the customer is. One hygenist there (Nicaraguan) is always polite. The rest seem to live in a small, dental world, where they have become the center of life. Dental work is very average but the service is far below. Oh well, I'll be looking for a new dentist.

1
★★☆☆☆

I think we've all experienced it at one time or another. A visit to a doctor's office or a dentist's office and you're treated as though it is solely to your benefit that they've allowed you to visit. At Patrick McCoy's dental center, his front desk admins, most of his hygenists (cleaners), and even himself place their own priorities above your own. If you're late by 10 minutes, they will continue to make references to being on time for any other appointments you have in a most condescending tone. They won't take appointments after 4pm and unfortunately, long-running meetings are a fact of life at my office. In addition, they have a posted policy that if you cancel within 48 hours, you will be fined. Is this a hotel? I was early for my last appointment and I ended up waiting for 15 minutes. No problem for me, but 10 minutes is a problem for them. It's too bad so many service industries have lost sight of who the customer is. One hygenist there (Nicaraguan) is always polite. The rest seem to live in a small, dental world, where they have become the center of life. Dental work is very average but the service is far below. Oh well, I'll be looking for a new dentist.

Pros: One Nigaraguan hygenist is polite

Cons: service, work, parking, facility

 

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