Companion Veterinary Hospital

★★★★☆
Friendly. Compassionate. Professional.
  • 5710 Ruddell Rd Se Ste 2

    Lacey, WA 98503

    Map & Directions
  • 360-455-8090

About Companion Veterinary Hospital

Hours
8am-6pm Monday-Friday

Unclassified

Unclassified
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You know the peace you feel when you find a great pediatrician, dentist, family practitioner, or teacher for your child? That's how I feel about Companion Vet for my dog. Dr. Sommerville and her staff are super to work with; I am so glad I found this clinic!

5
★★★★★

You know the peace you feel when you find a great pediatrician, dentist, family practitioner, or teacher for your child? That's how I feel about Companion Vet for my dog. Dr. Sommerville and her staff are super to work with; I am so glad I found this clinic!

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My Grandpa passed away and I took his cat here to get his shots and a comb-out. They said he needed a dental cleaning and so I conceded. They extracted a tooth without permission and when they showed it to me it was PERFECTLY HEALTHY. They extracted a tooth with great roots and no damage just for money. I went in for shots and a comb out and ended up getting charged over $300 for procedures I never authorized. I hope they go out of business for preying on someone who had recently lost a family member. Shame on you.

1
★☆☆☆☆

My Grandpa passed away and I took his cat here to get his shots and a comb-out. They said he needed a dental cleaning and so I conceded. They extracted a tooth without permission and when they showed it to me it was PERFECTLY HEALTHY. They extracted a tooth with great roots and no damage just for money. I went in for shots and a comb out and ended up getting charged over $300 for procedures I never authorized. I hope they go out of business for preying on someone who had recently lost a family member. Shame on you.

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0 out of 1 people found this review helpful.

Business Response:

Upon physical examination, this pet was determined to have significant tartar buildup on the upper right side of his mouth. Erosive enamel lesions--common in cats--were also a concern. As is our policy, the client was given both a verbal and written estimate for the cost of the recommended dental cleaning, as well as for possible extractions. She authorized us to perform the procedures and, with the cat under anesthesia, it was clear that one tooth exhibited lesions (regardless of whether it had "great roots") so it was removed. The final invoice was within the estimated charges. We cannot take responsibility for clients who regret their own decisions; all we can do is give them our recommendations and perform the promised services in good faith.
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The operating word is CARE. These folks really care about the pets they see. I have total confidence in them and my dog is always happy to see them - his opinion is really important! :) If you're looking for top quality you'll receive it here!

5
★★★★★

The operating word is CARE. These folks really care about the pets they see. I have total confidence in them and my dog is always happy to see them - his opinion is really important! :) If you're looking for top quality you'll receive it here!

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1 out of 1 people found this review helpful.

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They are the most compassionate and understanding staff I have ever encountered. They not only love/care for the pets but they treat the PEOPLE the same way. I just had to put my baby David down and I couldn't have asked for more compassion then I received, it meant the world to me to know that they cared not only about David but about ME and what I was going through. I recommend them to everyone I encounter, whether they want to hear about my experience or not, when you find a great place you can't help but talk about it and spread the word !!!

5
★★★★★

They are the most compassionate and understanding staff I have ever encountered. They not only love/care for the pets but they treat the PEOPLE the same way. I just had to put my baby David down and I couldn't have asked for more compassion then I received, it meant the world to me to know that they cared not only about David but about ME and what I was going through. I recommend them to everyone I encounter, whether they want to hear about my experience or not, when you find a great place you can't help but talk about it and spread the word !!!

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1 out of 1 people found this review helpful.

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If you want to take your pets for any reason whether shots or illness or concerns, the people there are amazing. They are true animal lovers and give total awesome support and care!

5
★★★★★

If you want to take your pets for any reason whether shots or illness or concerns, the people there are amazing. They are true animal lovers and give total awesome support and care!

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Great staff of professionals who provided excellent care for my dog. They provide an excellent personal approach to both me and my dog. They were always friendly and very helpful.

4
★★★★☆

Great staff of professionals who provided excellent care for my dog. They provide an excellent personal approach to both me and my dog. They were always friendly and very helpful.

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.

Whenever we go to this place, they remember our names, and the names of our pets. They are a little on the pricey side, but they do allow you to just bring in your pet for a shot, without having to pay the regular fee for a vet visit. On occasion, they've done a post operation exam for free, and nail trims for free. All in all, I find them very personal and professional. They also give discounts for refering people, and free pet treats with each visit. I have worked as a veterinary assistant myself, and so I know when I vet really cares for the well beaing of it's patients.

PROS: very personal
CONS: little pricier than some

5
★★★★★

Whenever we go to this place, they remember our names, and the names of our pets. They are a little on the pricey side, but they do allow you to just bring in your pet for a shot, without having to pay the regular fee for a vet visit. On occasion, they've done a post operation exam for free, and nail trims for free. All in all, I find them very personal and professional. They also give discounts for refering people, and free pet treats with each visit. I have worked as a veterinary assistant myself, and so I know when I vet really cares for the well beaing of it's patients.

PROS: very personal
CONS: little pricier than some

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Business Response:

Iris, Thank you for your kind words! It means a lot coming from someone who has practiced in the veterinary field. As a side note, we set our prices to be as competitive as possible. It is true that we cannot compete with large corporate veterinary chains solely on price. Being a small (eight employee), locally owned hospital, we simply cannot carry massive inventories or exert influence on giant food and drug companies. That said, you might be surprised to find that our food and over-the-counter flea medications, for example, are very near (and in some cases, less than) the major online retailers such as Pet Med Express. Thanks again for taking the time to share your thoughts!

Message from Companion Veterinary Hospital

We are located in the Thornbury Crossing complex at the junction of Yelm HWY SE and Ruddell RD SE. ----- We're near Chevron, Curves, Garlic Jim's and Cutter's Point Coffee. Drop in for an informational package the next time you visit one of our neighboring businesses! ----- We offer friendly, compassionate, professional service, a clean, welcoming office and a selection of free hot and cold drinks and Bonz candy. ----- Toys for kids in tow are available in the lobby.

More about Companion Veterinary Hospital

We are a full-service veterinary hospital offering the following and more: · General Medicine · Hospitalization · Vaccinations · Dentistry · Surgery · Spay/Neuter · X-ray · Diagnostics · Pharmacy · Microchip ID · Behavioral Counseling · Specialty Referrals · Flea/Medicated Baths · Cat Boarding ------ We are members of the American Veterinary Medical Association (AVMA) and the Washington State Veterinary Medical Association (WSVMA). ----- We are a women-owned business.

 

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