Brookstone

★★★★☆
  • 600 Pine St Ste 200

    Seattle, WA 98101

    Map & Directions
  • 206-340-4100

Personal Services

Personal Services
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Desperate for a product and unable to locate one anywhere that I could get before a deadline, I called Brookstone on Pine in Seattle and talked with an outstanding person named MICHIKO (aka, Chico). The interest shown and help given were top-notch. I will have my needed product on time -- and a better one at a better price than I dared hope. Needless to say, I recommend this store. AND --> Thank you Michiko!

2
★★★★★

Desperate for a product and unable to locate one anywhere that I could get before a deadline, I called Brookstone on Pine in Seattle and talked with an outstanding person named MICHIKO (aka, Chico). The interest shown and help given were top-notch. I will have my needed product on time -- and a better one at a better price than I dared hope. Needless to say, I recommend this store. AND --> Thank you Michiko!

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I went to the Brookstone store at Pacific Place on a friday night after work to shop \r\nfor a massage chair for mother's day gift. When I was trying one of the floor samples in the store, a sales person from the store told me that I had to be 18 to be on that chair. He walked away after I told him my age. However, less than one minute later, the other sales person who looked like a manager approached me and asked me if I had any questions. After I said no, he rudely grabbed the remote from my hand and turned it off, saying ""OK, now I have to turn this off."" Then he walked away. \r\nI felt offended and confused. I have never had experience like this. I thought that any stores would welcome all customers to try out their prodcuts before buying, not to mention that it's a $3995 massage chair. I am sorry that I still look like a teenager in my mid 20s, but I feel worse for the store to have a manager like that. There are other stores with similar products and much bettered-trained employees.

0
★☆☆☆☆

I went to the Brookstone store at Pacific Place on a friday night after work to shop \r\nfor a massage chair for mother's day gift. When I was trying one of the floor samples in the store, a sales person from the store told me that I had to be 18 to be on that chair. He walked away after I told him my age. However, less than one minute later, the other sales person who looked like a manager approached me and asked me if I had any questions. After I said no, he rudely grabbed the remote from my hand and turned it off, saying ""OK, now I have to turn this off."" Then he walked away. \r\nI felt offended and confused. I have never had experience like this. I thought that any stores would welcome all customers to try out their prodcuts before buying, not to mention that it's a $3995 massage chair. I am sorry that I still look like a teenager in my mid 20s, but I feel worse for the store to have a manager like that. There are other stores with similar products and much bettered-trained employees.

Pros: Variety products

Cons: Worst customer service

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brookstone carries all the creative things you can do with technology. from massaging chairs to alarm clocks that display the time in mid air. i can easily spend a ton of time in the store browsing all the cool gadgets they have. things can be a bit pricey, but very worth it.

5
★★★★★

brookstone carries all the creative things you can do with technology. from massaging chairs to alarm clocks that display the time in mid air. i can easily spend a ton of time in the store browsing all the cool gadgets they have. things can be a bit pricey, but very worth it.

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