Coconut Thai

★★★☆☆

About Coconut Thai

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  • Restaurants
  • Thai Restaurants

Food

Food
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1129 Broadway Tacoma, WA

3.0 5
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The service here was terrible! I called in an order of Panang Curry with tofu and the girl that answered the phone was barely responsive on the phone. I picked the order up and brought it home, only to discover they had made the dish with chicken. Being a vegetarian, I called and the same girl answered the phone. She said to bring the order back in and they would make it with tofu. I drove all the way back and when I asked for some sort of reimbursement or coupon for the inconvenience of driving all the way home and back, the girl said this was not their policy and could not seem to understand why I wasn't satisfied for simply getting them to replace my order with what I had originally asked for in the first place. Again, it seemed difficult to engage her in any sort of discussion, she seemed dismissive of my inconvenience and even annoyed that I had come back. She clearly had not told the cook to remake the order until after I had arrived, as she disappeared in the middle of our conversation to the back kitchen and then came back out and said my order would be ready in 15 minutes. Their food is definitely not worth the hassle of bad customer service. I can get thai food at a number of places in Tacoma that are just as good, if not better, without the attitude.

1
★☆☆☆☆

The service here was terrible! I called in an order of Panang Curry with tofu and the girl that answered the phone was barely responsive on the phone. I picked the order up and brought it home, only to discover they had made the dish with chicken. Being a vegetarian, I called and the same girl answered the phone. She said to bring the order back in and they would make it with tofu. I drove all the way back and when I asked for some sort of reimbursement or coupon for the inconvenience of driving all the way home and back, the girl said this was not their policy and could not seem to understand why I wasn't satisfied for simply getting them to replace my order with what I had originally asked for in the first place. Again, it seemed difficult to engage her in any sort of discussion, she seemed dismissive of my inconvenience and even annoyed that I had come back. She clearly had not told the cook to remake the order until after I had arrived, as she disappeared in the middle of our conversation to the back kitchen and then came back out and said my order would be ready in 15 minutes. Their food is definitely not worth the hassle of bad customer service. I can get thai food at a number of places in Tacoma that are just as good, if not better, without the attitude.

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Pretty good local Thai food. I've been here a few times with friends. I always get what they get and I love the cocnut butterfly shrimp and their spring rolls. This place is very welcoming. I would recommend.

4
★★★★☆

Pretty good local Thai food. I've been here a few times with friends. I always get what they get and I love the cocnut butterfly shrimp and their spring rolls. This place is very welcoming. I would recommend.

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This is an ok local Thai restaurant. It's not the best thus far, but the prices are good and I like the fact if you go there often you earn punches for free dinners. I had panang curry the last time I was there and it was pretty decent. I would recommend for you to try it at least once. The service was friendly.

3
★★★☆☆

This is an ok local Thai restaurant. It's not the best thus far, but the prices are good and I like the fact if you go there often you earn punches for free dinners. I had panang curry the last time I was there and it was pretty decent. I would recommend for you to try it at least once. The service was friendly.

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We love to order from the Coconut Thai Restaurant. They have a great menu and their service is fast and friendly. We order from work and they always have it ready in time...

4
★★★★☆

We love to order from the Coconut Thai Restaurant. They have a great menu and their service is fast and friendly. We order from work and they always have it ready in time...

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I have eaten at the Coconut Thai probably a dozen times and do not have any complaints. The food is always good with no suprises. They also have a punch card that gets you free dinners fairly often. The wait staff can often be found singing in the lounge!

3
★★★☆☆

I have eaten at the Coconut Thai probably a dozen times and do not have any complaints. The food is always good with no suprises. They also have a punch card that gets you free dinners fairly often. The wait staff can often be found singing in the lounge!

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