Mortimer Jeb DVM Green Lake Animal Hospital

★★★★☆
  • 6857 Woodlawn Ave NE

    Seattle, WA 98115

    Map & Directions
  • 206-524-6540

About Mortimer Jeb DVM Green Lake Animal Hospital

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123 Roy St Seattle, WA

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Greenlake Primary Care

6800 E Green Lake Way N Ste 200 Seattle, WA

3.5238 21
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Trust them whole heartedly with our beloved animals. Over the last 10 years I have taken two Bernese Mt dogs and a cat to Green Lake Animal Hospital. We have always been very happy with the knowledge, compassion and kindness of both Dr. MOrtimer and Dr. Richardson. Our dogs love both vets. I appreciate that they do any needed surgeries at their facility and they are open 7 days a week. They aren't the cheapest and we know they are not the most expensive. I think the costs of procedures are right about average. I don't feel that I have ever been asked to do any unncessary tests. Medicine is a science and sometimes we need to remind ourselves that it is impossible to accurately diagnose without running some tests. 5 stars to Green Lake.

5
★★★★★

Trust them whole heartedly with our beloved animals. Over the last 10 years I have taken two Bernese Mt dogs and a cat to Green Lake Animal Hospital. We have always been very happy with the knowledge, compassion and kindness of both Dr. MOrtimer and Dr. Richardson. Our dogs love both vets. I appreciate that they do any needed surgeries at their facility and they are open 7 days a week. They aren't the cheapest and we know they are not the most expensive. I think the costs of procedures are right about average. I don't feel that I have ever been asked to do any unncessary tests. Medicine is a science and sometimes we need to remind ourselves that it is impossible to accurately diagnose without running some tests. 5 stars to Green Lake.

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Do I have to give them a star? They deserve 0.

I should have written this review years ago. When my kitty was peeing inappropriately, I went in to have her checked out. The vet, after spending all of 5 minutes with my cat, prescribed Metacam. He said he didn't know what was causing her to pee outside the litter box, but we should just try the Metacam and go from there.

Now, luckily, before I administered the Metacam, I READ THE BOX.

The box clearly stated that it should NEVER be given to cats. That it was for dogs only.

And luckily, there is such a thing as the Internet these days. I looked it up. And found oodles of info, such as this site: http://www.metacamkills.com

Basically, after giving your cat Metacam, you have a 1 in 3 chance of either sending them off into acute renal/kidney failure or DEATH.

I returned to Greenlake Animal Hospital, thinking the vet was negligent and had made a mistake. But no. Instead, he said, "Oh, well. If your cat's kidneys fail, it's no big deal."

No big deal? Being hooked up to a dialysis machine for the rest of its life? And for something that "might" help the inappropriate urination? He was just tossing it out there like it was aspirin to salve a headache.

This doctor should have his license revoked. I have never met a more callous or idiotic or negligent vet.

I DON'T recommend going there, unless you want to spend thousands on dialysis, surgeries and want your animal's life to be way shorter than normal.

Happy ending: my cat naturally stopped her peeing. She did have something small and medically wrong with her (blood in the urine)...And I went to a different vet clinic. And - she's still alive today.

1
★☆☆☆☆

Do I have to give them a star? They deserve 0.

I should have written this review years ago. When my kitty was peeing inappropriately, I went in to have her checked out. The vet, after spending all of 5 minutes with my cat, prescribed Metacam. He said he didn't know what was causing her to pee outside the litter box, but we should just try the Metacam and go from there.

Now, luckily, before I administered the Metacam, I READ THE BOX.

The box clearly stated that it should NEVER be given to cats. That it was for dogs only.

And luckily, there is such a thing as the Internet these days. I looked it up. And found oodles of info, such as this site: http://www.metacamkills.com

Basically, after giving your cat Metacam, you have a 1 in 3 chance of either sending them off into acute renal/kidney failure or DEATH.

I returned to Greenlake Animal Hospital, thinking the vet was negligent and had made a mistake. But no. Instead, he said, "Oh, well. If your cat's kidneys fail, it's no big deal."

No big deal? Being hooked up to a dialysis machine for the rest of its life? And for something that "might" help the inappropriate urination? He was just tossing it out there like it was aspirin to salve a headache.

This doctor should have his license revoked. I have never met a more callous or idiotic or negligent vet.

I DON'T recommend going there, unless you want to spend thousands on dialysis, surgeries and want your animal's life to be way shorter than normal.

Happy ending: my cat naturally stopped her peeing. She did have something small and medically wrong with her (blood in the urine)...And I went to a different vet clinic. And - she's still alive today.

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0 out of 1 people found this review helpful.

.

Do I have to give them a star? They deserve 0.

I should have written this review years ago. When my kitty was peeing inappropriately, I went in to have her checked out. The vet, after spending all of 5 minutes with my cat, prescribed Metacam. He said he didn't know what was causing her to pee outside the litter box, but we should just try the Metacam and go from there.

Now, luckily, before I administered the Metacam, I READ THE BOX.

The box clearly stated that it should NEVER be given to cats. That it was for dogs only.

And luckily, there is such a thing as the Internet these days. I looked it up. And found oodles of info, such as this site: Metacamkills(dot)com

Basically, after giving your cat Metacam, you have a 1 in 3 chance of either sending them off into acute renal/kidney failure or DEATH.

I returned to Greenlake Animal Hospital, thinking the vet was negligent and had made a mistake. But no. Instead, he said, "Oh, well. If your cat's kidneys fail, it's no big deal."

No big deal? Being hooked up to a dialysis machine for the rest of its life? And for something that "might" help the inappropriate urination? He was just tossing it out there like it was aspirin to salve a headache.

This doctor should have his license revoked. I have never met a more callous or idiotic or negligent vet.

I DON'T recommend going there, unless you want to spend thousands on dialysis, surgeries and want your animal's life to be way shorter than normal.

Happy ending: my cat naturally stopped her peeing. She did have something small and medically wrong with her (blood in the urine)...And I went to a different vet clinic. And - she's still alive today.

0
★☆☆☆☆

Do I have to give them a star? They deserve 0.

I should have written this review years ago. When my kitty was peeing inappropriately, I went in to have her checked out. The vet, after spending all of 5 minutes with my cat, prescribed Metacam. He said he didn't know what was causing her to pee outside the litter box, but we should just try the Metacam and go from there.

Now, luckily, before I administered the Metacam, I READ THE BOX.

The box clearly stated that it should NEVER be given to cats. That it was for dogs only.

And luckily, there is such a thing as the Internet these days. I looked it up. And found oodles of info, such as this site: Metacamkills(dot)com

Basically, after giving your cat Metacam, you have a 1 in 3 chance of either sending them off into acute renal/kidney failure or DEATH.

I returned to Greenlake Animal Hospital, thinking the vet was negligent and had made a mistake. But no. Instead, he said, "Oh, well. If your cat's kidneys fail, it's no big deal."

No big deal? Being hooked up to a dialysis machine for the rest of its life? And for something that "might" help the inappropriate urination? He was just tossing it out there like it was aspirin to salve a headache.

This doctor should have his license revoked. I have never met a more callous or idiotic or negligent vet.

I DON'T recommend going there, unless you want to spend thousands on dialysis, surgeries and want your animal's life to be way shorter than normal.

Happy ending: my cat naturally stopped her peeing. She did have something small and medically wrong with her (blood in the urine)...And I went to a different vet clinic. And - she's still alive today.

Pros: Um, none, unless it's next door?

Cons: Your animal has a better chance of dying.

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On March 26th my cat was brought into this facility, he was not feeling well, lethargic, etc and the staff could not figure out what was wrong with him.After requisite tests they found he did not drink antifreeze or other poison, nor did an x-ray show he had a bowel obstruction. NEVER did they check to see what his white blood cell count was to rule out that he had a severe infection. It wasn't until three days later that my partner found a lump on my cat's rump and upon shaving the area found a bite wound. I won't even mention the lack of response the staff had on that day to my partner when he called asking for help. NEVER did the staff suggest to take my cat to an Urgent Care facility if in fact they were busy.Consequently, due to their ineptitude in practicing veterinary skills my cat died due to complications of having sepsis. He would have had a much better chance of surviving if their staff would have tested for possible infection due to a cat bite. They knew that he was an indoor/outdoor cat and they could not figure out what else was wrong with him. I have two surviving cats and I will never take them to this facility again. The staff should be re-trained in not only veterinary sciences but in customer service skills.It is because of their unprofessionalism that my cat died a drawn out painful death. Beforewarned!

1
★☆☆☆☆

On March 26th my cat was brought into this facility, he was not feeling well, lethargic, etc and the staff could not figure out what was wrong with him.After requisite tests they found he did not drink antifreeze or other poison, nor did an x-ray show he had a bowel obstruction. NEVER did they check to see what his white blood cell count was to rule out that he had a severe infection. It wasn't until three days later that my partner found a lump on my cat's rump and upon shaving the area found a bite wound. I won't even mention the lack of response the staff had on that day to my partner when he called asking for help. NEVER did the staff suggest to take my cat to an Urgent Care facility if in fact they were busy.Consequently, due to their ineptitude in practicing veterinary skills my cat died due to complications of having sepsis. He would have had a much better chance of surviving if their staff would have tested for possible infection due to a cat bite. They knew that he was an indoor/outdoor cat and they could not figure out what else was wrong with him. I have two surviving cats and I will never take them to this facility again. The staff should be re-trained in not only veterinary sciences but in customer service skills.It is because of their unprofessionalism that my cat died a drawn out painful death. Beforewarned!

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Good care, based on the vet. Way way overpriced. They will also try to get you to do unneccessary tests to drive their revenues up.

1
★★★☆☆

Good care, based on the vet. Way way overpriced. They will also try to get you to do unneccessary tests to drive their revenues up.

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My wife and I have been taking all our animals (2 cats and 1 dog) to several other area clinics for many years (including Rainier Vet, the Shelter on Dravus, among others) and they have been great. We moved to Greenlake area a few years ago and grew tired of the commute so we have taken them to Greenlake Animal Hospital several times. Although we had a few positive experiences early on - this place is not what it appears to be (or used to be.

For starters, the owner owns MANY other animal hospitals and have noticed that the existing fees have increased significatly (pills / medications) and have come up with some new ones. For example a
"dispense" fee where they charge $11 just to GET the pills for you. They will tell you that "other clinics do this too" (because the owner owns those other clinics). When I finally decided to order my pet meds through a reputable online company they refused to give them a prescription for me and said it was "against the law" and that I "shouldn't trust those online companies anyways becuase you never know what you are getting.... (etc)" while in the meantime my cat gets very ill without his medication. I am left with a dilemna.

I must either accept it and either (A) go back to them for medication, which I they think they rely on because my cat must get a (expensive) check up before they will even give me the pills or (B) start the process all over again. I strongly recommend going somewhere else!

0
★☆☆☆☆

My wife and I have been taking all our animals (2 cats and 1 dog) to several other area clinics for many years (including Rainier Vet, the Shelter on Dravus, among others) and they have been great. We moved to Greenlake area a few years ago and grew tired of the commute so we have taken them to Greenlake Animal Hospital several times. Although we had a few positive experiences early on - this place is not what it appears to be (or used to be.

For starters, the owner owns MANY other animal hospitals and have noticed that the existing fees have increased significatly (pills / medications) and have come up with some new ones. For example a
"dispense" fee where they charge $11 just to GET the pills for you. They will tell you that "other clinics do this too" (because the owner owns those other clinics). When I finally decided to order my pet meds through a reputable online company they refused to give them a prescription for me and said it was "against the law" and that I "shouldn't trust those online companies anyways becuase you never know what you are getting.... (etc)" while in the meantime my cat gets very ill without his medication. I am left with a dilemna.

I must either accept it and either (A) go back to them for medication, which I they think they rely on because my cat must get a (expensive) check up before they will even give me the pills or (B) start the process all over again. I strongly recommend going somewhere else!

Pros: Some of the vets have been great in the past. The front desk is friendly until you ask billing questions

Cons: Deceptive! They prefer profits over the actual health of my animals. Buyer Beware!

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We have been taking our animals to Green Lake Animal Hospital for more than 25 years. That's a total of about 6 cats and a dog. Our pets couldn't have been in better hands. Several of our cats lived to be more than 16 years old due to Green Lake's excellent care. One is now 22 and in great health (for being more than 100 years old in people years). I have never felt they gave our animals treatments that were not needed, and frequently they discussed treatment options with me so I could choose the one that was most economical and practical, yet would give the best results. I recommend them highly.

5
★★★★★

We have been taking our animals to Green Lake Animal Hospital for more than 25 years. That's a total of about 6 cats and a dog. Our pets couldn't have been in better hands. Several of our cats lived to be more than 16 years old due to Green Lake's excellent care. One is now 22 and in great health (for being more than 100 years old in people years). I have never felt they gave our animals treatments that were not needed, and frequently they discussed treatment options with me so I could choose the one that was most economical and practical, yet would give the best results. I recommend them highly.

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I took my kitty in for 2 booster shots and ended up being shystered into $300 for tests on a healthy cat. I had no complaints, the cat was perfectly fine, just elderly, and all he needed were his boosters.

Dumb me, I was talked into a $40 blood pressure test which required shaving his leg, a urine test (I don't want to know), blood draw.

I ended up feeling totally taken advantage of. It has been a week and I am still waiting for the lab results of these unessary and expensive tests.

My happy relaxed kitty was completely stressed out by the time we left over an hour later.

I remember now why I quit going to these vets in the first place!

1
★☆☆☆☆

I took my kitty in for 2 booster shots and ended up being shystered into $300 for tests on a healthy cat. I had no complaints, the cat was perfectly fine, just elderly, and all he needed were his boosters.

Dumb me, I was talked into a $40 blood pressure test which required shaving his leg, a urine test (I don't want to know), blood draw.

I ended up feeling totally taken advantage of. It has been a week and I am still waiting for the lab results of these unessary and expensive tests.

My happy relaxed kitty was completely stressed out by the time we left over an hour later.

I remember now why I quit going to these vets in the first place!

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We've been coming to Greenlake Animal Hospital for about 3 years & they are great!! Very friendly The office is clean Dr. Richardson was really good with our Lucy right up till she passed on.

5
★★★★★

We've been coming to Greenlake Animal Hospital for about 3 years & they are great!! Very friendly The office is clean Dr. Richardson was really good with our Lucy right up till she passed on.

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Every one at Greenlake is so wonderful, professional & they treat ourtr pets as their own. Dr. Jeb explains every thing so we understand.

2
★★★★★

Every one at Greenlake is so wonderful, professional & they treat ourtr pets as their own. Dr. Jeb explains every thing so we understand.

Pros: Service

Cons: Parking

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...especially Dr. Jeb Mortimor who has been treating my Westie who has Cushings disease. Friendly staff is considerate and professional, I never feel like I'm a number. Highkly reccomended.

5
★★★★★

...especially Dr. Jeb Mortimor who has been treating my Westie who has Cushings disease. Friendly staff is considerate and professional, I never feel like I'm a number. Highkly reccomended.

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1 out of 1 people found this review helpful.

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My dachshund became suddenly seriously ill the weekend before last with what we later found was a terminal autuimmune disorder, attacking her b-l-o-o-d cells (why is this considered an inappropriate word?). Even though she wasn't exhibiting very clear symptoms - something just wasn't right. Dr. Mortimer trusted my instincts and ran some tests. He marvelled at how sweet my dog was. Most vets seem so clinical and detached - but with him, it's obvious that he is a real animal lover.

Unfortunately, Dr. Mortimer was gone for the weekend, but he spent extra time with the oncall vet, explaining everything. When her condition worsened and we had to call the other doctor, he was ready for us. When it was revealed that she had a b-l-o-o-d disease and needed a transfusion, they sent us to a critical care clinic who could give the transfusion. They called them and faxed her records over there and they were waiting for us when we arrived. Ironicially the vet, who happened to be working there that day, was Dr. Mortimer's wife, who was also very compassionate.

Dr. Mortimer didn't forget us - he contacted the critical care clinic every single day that week, to check up on Ernestine. The day we had to euthanize her (which was so very painful beyond words), he called us just hours after it happened, and left this really sweet message, offering his condolensces and reassured us that we made the right decisions (tried our best and knew when to let her go). We even received a beautiful card from the clinic, personally signed by him, another vet that saw her in the past and the staff.

I really can't say enough about how wonderful Dr. Mortimer has been.

2
★★★★★

My dachshund became suddenly seriously ill the weekend before last with what we later found was a terminal autuimmune disorder, attacking her b-l-o-o-d cells (why is this considered an inappropriate word?). Even though she wasn't exhibiting very clear symptoms - something just wasn't right. Dr. Mortimer trusted my instincts and ran some tests. He marvelled at how sweet my dog was. Most vets seem so clinical and detached - but with him, it's obvious that he is a real animal lover.

Unfortunately, Dr. Mortimer was gone for the weekend, but he spent extra time with the oncall vet, explaining everything. When her condition worsened and we had to call the other doctor, he was ready for us. When it was revealed that she had a b-l-o-o-d disease and needed a transfusion, they sent us to a critical care clinic who could give the transfusion. They called them and faxed her records over there and they were waiting for us when we arrived. Ironicially the vet, who happened to be working there that day, was Dr. Mortimer's wife, who was also very compassionate.

Dr. Mortimer didn't forget us - he contacted the critical care clinic every single day that week, to check up on Ernestine. The day we had to euthanize her (which was so very painful beyond words), he called us just hours after it happened, and left this really sweet message, offering his condolensces and reassured us that we made the right decisions (tried our best and knew when to let her go). We even received a beautiful card from the clinic, personally signed by him, another vet that saw her in the past and the staff.

I really can't say enough about how wonderful Dr. Mortimer has been.

Pros: compassion, extra care

Cons: busy, but I've never minded the wait

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Dr Mortimer helped Luna and I get through a difficult time. He was willing to listen to every suggestion and question I had and helped me make the right decision. I really appreciated his sensitivity to our feelings while giving us all the options available. He honestly talked about the outcome of her prognosis and sought out all options while allowing us to make all the decisions along the way. He understood the dichotomy between quality of life and my want to hold on. I will continue to take all my pets to him because he truly cares about them and my attachment to them.

2
★★★★★

Dr Mortimer helped Luna and I get through a difficult time. He was willing to listen to every suggestion and question I had and helped me make the right decision. I really appreciated his sensitivity to our feelings while giving us all the options available. He honestly talked about the outcome of her prognosis and sought out all options while allowing us to make all the decisions along the way. He understood the dichotomy between quality of life and my want to hold on. I will continue to take all my pets to him because he truly cares about them and my attachment to them.

Pros: sensitivity, quality of life, human/pet relations

Cons: none

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The vets are fine, but they will lecture ad naseum about brushing your dogs teeth and tend to recommend a lot of tests. Where they really fall down is in service. The desk staff is surly, they are always running late, and tend not to set client expectations properly. After multiple botched appointments, I opted to take my pets elsewhere.

0
★☆☆☆☆

The vets are fine, but they will lecture ad naseum about brushing your dogs teeth and tend to recommend a lot of tests. Where they really fall down is in service. The desk staff is surly, they are always running late, and tend not to set client expectations properly. After multiple botched appointments, I opted to take my pets elsewhere.

Pros: parking

Cons: service

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Dr. Jeb is a great find. He listens well, is very attentive and obviously loves animals. He is thorough and always explains why he recommends certain treatments. The services are not inexpensive, but I find it's definitely worth it for the services my pets receive.

2
★★★★☆

Dr. Jeb is a great find. He listens well, is very attentive and obviously loves animals. He is thorough and always explains why he recommends certain treatments. The services are not inexpensive, but I find it's definitely worth it for the services my pets receive.

Pros: quality, vet attentiveness, vet knowledge

Cons: very busy practice, long wait to schedule

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After bringing my Golden to Greenlake Animal Hospital for 16 years; for everything on a regular basis - the one time when he was old and extremely sick they were "too busy" to see him.

I felt that after spending 16 years and thousands of dollars with these people there would have been some effort on their part when I told them that Bud was very sick and needed to see someone immediately. There was absolutely no loyalty to a longterm customer. Their response was to tell me to call another clinic. When I told them Bud had been seen there for 16 years, that I would be willing to sit in the waiting room all day to wait for an opening, that didn't mean a thing to them. Not how I felt a long term customer and a dog that they always seemed happy to see would be treated.

0
★☆☆☆☆

After bringing my Golden to Greenlake Animal Hospital for 16 years; for everything on a regular basis - the one time when he was old and extremely sick they were "too busy" to see him.

I felt that after spending 16 years and thousands of dollars with these people there would have been some effort on their part when I told them that Bud was very sick and needed to see someone immediately. There was absolutely no loyalty to a longterm customer. Their response was to tell me to call another clinic. When I told them Bud had been seen there for 16 years, that I would be willing to sit in the waiting room all day to wait for an opening, that didn't mean a thing to them. Not how I felt a long term customer and a dog that they always seemed happy to see would be treated.

Pros: good doctors, good location

Cons: no loyalty, expensive, mixed quality staff

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I have a used dog that I picked up 3 years ago, he is now 9, old grumpy and doesn't like going to the vet. I started taking to Greenlake Animal Hospotal and Jeb because it was close to home, but as luck would have it, also got a great vet. Jeb understands that even if my dog has "issues" he is still a part of my family and an important part of my life and treats both of us accordingly. As my dog gets older, I am going to the vet more and more, and am glad I have a great one.

2
★★★★★

I have a used dog that I picked up 3 years ago, he is now 9, old grumpy and doesn't like going to the vet. I started taking to Greenlake Animal Hospotal and Jeb because it was close to home, but as luck would have it, also got a great vet. Jeb understands that even if my dog has "issues" he is still a part of my family and an important part of my life and treats both of us accordingly. As my dog gets older, I am going to the vet more and more, and am glad I have a great one.

Pros: Great Service, Great Hours, Friendly

Cons: Not the cheapest

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We have only been dog owners for 2 months and needed a local vet. We went to one in Carkeek Park but I found the service to be a bit rushed. We own a pit bull and I got the feeling that the vet had reservations about the breed. The Green Lake animal hospital was a random choice I made mostly due to convience, and I am so glad I found them. The staff are wonderful and everyone fell in love with Zoe. We saw Dr Rosolowsky who spent 45 minutes thoroughly examining Zoe, and he was more than happy to explain everything to me. I will definitely be going back!

2
★★★★★

We have only been dog owners for 2 months and needed a local vet. We went to one in Carkeek Park but I found the service to be a bit rushed. We own a pit bull and I got the feeling that the vet had reservations about the breed. The Green Lake animal hospital was a random choice I made mostly due to convience, and I am so glad I found them. The staff are wonderful and everyone fell in love with Zoe. We saw Dr Rosolowsky who spent 45 minutes thoroughly examining Zoe, and he was more than happy to explain everything to me. I will definitely be going back!

Pros: Awesome staff, Ideal Location, Convenient hours

.

Greenlake Animal Hospital is FANTASTIC! Both of our dogs and both of our cats are clients of Dr. Mortimer at Greenlake Animal Hospital. The staff at this clinic is knowledgeable, compassionate and thoughtful. After each visit, I leave feeling as though I've been thoroughly heard and respectfully responded to. I am reassured each visit that the doctors and techs will be flexible and open-minded to my thoughts on treatments and the routine care of my pets.

2
★★★★★

Greenlake Animal Hospital is FANTASTIC! Both of our dogs and both of our cats are clients of Dr. Mortimer at Greenlake Animal Hospital. The staff at this clinic is knowledgeable, compassionate and thoughtful. After each visit, I leave feeling as though I've been thoroughly heard and respectfully responded to. I am reassured each visit that the doctors and techs will be flexible and open-minded to my thoughts on treatments and the routine care of my pets.

Pros: Saturday Hours, Parking on site, Second location

Cons: Not discount service

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We have taken our cat, Max, here for years and have always received the best care. The office is warm, inviting, and clean, and the staff is caring, knowledgeable, and friendly. They treat our cat with love and attention when he is there, and we feel comfortable leaving him there if he needs a longer treatment because we know he will be taken care of. Their costs are not cheap, but we are willing to pay for the excellent service we get here. Greenlake Animal Hospital truly loves animals!

5
★★★★★

We have taken our cat, Max, here for years and have always received the best care. The office is warm, inviting, and clean, and the staff is caring, knowledgeable, and friendly. They treat our cat with love and attention when he is there, and we feel comfortable leaving him there if he needs a longer treatment because we know he will be taken care of. Their costs are not cheap, but we are willing to pay for the excellent service we get here. Greenlake Animal Hospital truly loves animals!

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1 out of 1 people found this review helpful.

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My dog loves to go to Green Lake Animal Hospital!
Dr. Mortimer really listens when I have concerns, and helps me make good decisions when more testing is needed, etc. My dog has had a few problems, and always gets the best care here.

2
★★★★★

My dog loves to go to Green Lake Animal Hospital!
Dr. Mortimer really listens when I have concerns, and helps me make good decisions when more testing is needed, etc. My dog has had a few problems, and always gets the best care here.

Pros: great listener, thorough, kind

 

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