Kmart

★★☆☆☆
  • 5401 100th St Sw

    Lakewood, WA 98499

    Map & Directions
  • 253-582-5406

Shopping

Shopping
More choices in Lakewood:
Resultset_next

Kmart

10400 Rosecrans Ave Bellflower, CA

Resultset_next

Alpha Dtv-Tv Repair & Svc

12761 Western Ave Garden Grove, CA

2.2 5
Hi! Sign in to let us know how Kmart was?
Write a Review
.

I don't like this store. The employees are rude and the manager is never available. The store is dirty and everything looks leftover from a rummage sale.

1
★☆☆☆☆

I don't like this store. The employees are rude and the manager is never available. The store is dirty and everything looks leftover from a rummage sale.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

yea true there is that one person that overreacts but when there are two you know theirs a problem. one day i was in this kmart lines were moving very slow and all cashiers were new and no one was training them at all one customer got so upset he spit on the floor before walking out this store is not what it used to be

2
★★☆☆☆

yea true there is that one person that overreacts but when there are two you know theirs a problem. one day i was in this kmart lines were moving very slow and all cashiers were new and no one was training them at all one customer got so upset he spit on the floor before walking out this store is not what it used to be

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

lakewood kmart is a great place to shop and i'm sure that management and staff help all the could and if it was on dec. 3 they had pleanty of time to find something new. cry me a river!

4
★★★★☆

lakewood kmart is a great place to shop and i'm sure that management and staff help all the could and if it was on dec. 3 they had pleanty of time to find something new. cry me a river!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

To Whom this may concern,

Let me start by explaining my story. On 05 December 2008 at approximately 1:30 p.m. my wife and I went to your Kmart location in Lakewood, WA. We went there to go pick up a layaway that we had put down on a Razor electric scooter. We started our layaway about two months ago to ensure that we were able to get what we wanted for our child. So yesterday we show up to pay the remaining balance and pick up our layaway. After waiting approximately a hour and a half at the counter because the lady was working by herself we finally get to the front and told the young lady that we wanted to pay our remaining balance and pick up our layaway. So she goes to the back to go pick it up and after about 30 minutes of her being back there she comes back saying she cant find it. So she calls for a manager to come find it for her. After the manager is back there a good while she comes back telling my wife and I that we weren't able to find it so she goes to call another manager. He comes back saying that they are unable to find our layaway and there are not no other scooters in the store and nothing else they can do for us. So he tells the other manager to start calling the other Kmart locations to see if they have any. Well come to find out there is one but it is pink and we had a red one for our BOY so I replied with no i need any other color but pink because it is for our son. So basically they told us that there was nothing they could do for us than. I was told from the store manager that they would do whatever it took to find it for us or that we would be compensated some way for it. So after waiting even longer the manager comes out saying all they can do is refund me my money back and that we wouldn't be charged the $15 layaway fee. ( Because YOU lost our layaway) Well thank you very much for not charging us for your massive screw up that not only ruined my Christmas but more importantly my sons Christmas. And this is all due to not only having incompetent management but, managers that don't care about customers and there reputation. I will be deploying for my third time to Iraq before next Christmas so I wont be here for my child's next Christmas and wanted this one to be special. Not to mention after YOUR store left me hanging by loosing my gift to my son I did not give up I went over 45 minutes out of my way still looking for a scooter in a severe winter storm to get this for my son. Which ended up with us not being able to purchase one because everyone was sold out 5 days before Christmas. So I wanted to personally thank you and your incompetent staff for ruining my families Christmas. And if you are every bit as incompetent and non caring as your management staff is in Lakewood, WA. then I'm sure I will not see any response to this or any sort of compensations for your stores actions. I will never shop at you store again and will be sure to tell everyone of your actions and how I was treated. I also plan on taking this as far up as I have to go to let everyone know how sorry you guys are and so poorly managed.

sincerely

Matthew Marino

and very unhappy family

1
★☆☆☆☆

To Whom this may concern,

Let me start by explaining my story. On 05 December 2008 at approximately 1:30 p.m. my wife and I went to your Kmart location in Lakewood, WA. We went there to go pick up a layaway that we had put down on a Razor electric scooter. We started our layaway about two months ago to ensure that we were able to get what we wanted for our child. So yesterday we show up to pay the remaining balance and pick up our layaway. After waiting approximately a hour and a half at the counter because the lady was working by herself we finally get to the front and told the young lady that we wanted to pay our remaining balance and pick up our layaway. So she goes to the back to go pick it up and after about 30 minutes of her being back there she comes back saying she cant find it. So she calls for a manager to come find it for her. After the manager is back there a good while she comes back telling my wife and I that we weren't able to find it so she goes to call another manager. He comes back saying that they are unable to find our layaway and there are not no other scooters in the store and nothing else they can do for us. So he tells the other manager to start calling the other Kmart locations to see if they have any. Well come to find out there is one but it is pink and we had a red one for our BOY so I replied with no i need any other color but pink because it is for our son. So basically they told us that there was nothing they could do for us than. I was told from the store manager that they would do whatever it took to find it for us or that we would be compensated some way for it. So after waiting even longer the manager comes out saying all they can do is refund me my money back and that we wouldn't be charged the $15 layaway fee. ( Because YOU lost our layaway) Well thank you very much for not charging us for your massive screw up that not only ruined my Christmas but more importantly my sons Christmas. And this is all due to not only having incompetent management but, managers that don't care about customers and there reputation. I will be deploying for my third time to Iraq before next Christmas so I wont be here for my child's next Christmas and wanted this one to be special. Not to mention after YOUR store left me hanging by loosing my gift to my son I did not give up I went over 45 minutes out of my way still looking for a scooter in a severe winter storm to get this for my son. Which ended up with us not being able to purchase one because everyone was sold out 5 days before Christmas. So I wanted to personally thank you and your incompetent staff for ruining my families Christmas. And if you are every bit as incompetent and non caring as your management staff is in Lakewood, WA. then I'm sure I will not see any response to this or any sort of compensations for your stores actions. I will never shop at you store again and will be sure to tell everyone of your actions and how I was treated. I also plan on taking this as far up as I have to go to let everyone know how sorry you guys are and so poorly managed.

sincerely

Matthew Marino

and very unhappy family

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

By crowded i dont mean that there was a lot of people ther either. The aisle in the store are very close together. Its almost too hard to walk by other people in the store. While the prices are good and its nice having one close by but they need to try to space things out a little more.

3
★★★☆☆

By crowded i dont mean that there was a lot of people ther either. The aisle in the store are very close together. Its almost too hard to walk by other people in the store. While the prices are good and its nice having one close by but they need to try to space things out a little more.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Kmart, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review