Issaquah Glass

★★★☆☆
  • 30200 SE 79th St 130

    Issaquah, WA 98027

    Map & Directions
  • 425-392-5333

Home & Garden

Home & Garden
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I recently had a shower enclosure installed by them and I cannot remember the last time I have had such positive experience in a business transaction. It was also wonderful to see that there are still successful family owned businesses out there. Two days after my initial call I had the father of their father/son shower door enclosure division out. Being this was my first "all glass" shower enclosure purchase I had a lot of questions but he was informative and understanding throughout the whole visit, less than a day later I was contacted by his son who was equally informative and caring. He walked me through the whole installation process and provided me with a professional and detailed estimate. The price was right and was installed well within the lead time expressed on the estimate. They do beautiful work and I would recommend them to any one of my friends!

5
★★★★★

I recently had a shower enclosure installed by them and I cannot remember the last time I have had such positive experience in a business transaction. It was also wonderful to see that there are still successful family owned businesses out there. Two days after my initial call I had the father of their father/son shower door enclosure division out. Being this was my first "all glass" shower enclosure purchase I had a lot of questions but he was informative and understanding throughout the whole visit, less than a day later I was contacted by his son who was equally informative and caring. He walked me through the whole installation process and provided me with a professional and detailed estimate. The price was right and was installed well within the lead time expressed on the estimate. They do beautiful work and I would recommend them to any one of my friends!

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I live two miles away and have tried to use IG for projects on three separate occasions. Most employees you deal with there appear to have been with the company for 100 years and believe they have job security....I guess they do, no matter what they do (or don't do). Rude, unprofessional and lacking in customer service skills does not even begin to describe the attitude and it trickles down from the top-literally. Once the owner or manager even witnessed the lack of customer service I was receiving (I was in the shop at 4:30 and told they close at 5:00, so I needed to come back) and just disappeared into his upstairs office. Contact Valley Glass instead...excellent customer service during my two dealings with them!

1
★☆☆☆☆

I live two miles away and have tried to use IG for projects on three separate occasions. Most employees you deal with there appear to have been with the company for 100 years and believe they have job security....I guess they do, no matter what they do (or don't do). Rude, unprofessional and lacking in customer service skills does not even begin to describe the attitude and it trickles down from the top-literally. Once the owner or manager even witnessed the lack of customer service I was receiving (I was in the shop at 4:30 and told they close at 5:00, so I needed to come back) and just disappeared into his upstairs office. Contact Valley Glass instead...excellent customer service during my two dealings with them!

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I've had several items made by Issaquah glass including tops for my two night stands. All I needed to do was bring in a template out of carboard and they did rest. Fast and relatively inexpensive. Fit perfectly

4
★★★★☆

I've had several items made by Issaquah glass including tops for my two night stands. All I needed to do was bring in a template out of carboard and they did rest. Fast and relatively inexpensive. Fit perfectly

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