The Evergreen Clinic

★★★☆☆
  • 13128 Totem Lake Blvd NE Ste 206

    Kirkland, WA 98034

    Map & Directions
  • 425-821-1810

About The Evergreen Clinic

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I went to the Evergreen clinic for an annual checkup, to dr. Brown.\r
He charged me as a doctor visit and annual checkup, because I asked for vit D blood test.\r
\r
Vit D test should be part of an annual checkup, because its preventative

3
★★★★★

I went to the Evergreen clinic for an annual checkup, to dr. Brown.\r
He charged me as a doctor visit and annual checkup, because I asked for vit D blood test.\r
\r
Vit D test should be part of an annual checkup, because its preventative

.

I saw Julie Adams and worked with her for sometime. She did great work for our family. She got my kids to talk about the divorce and they loved coming. Her information and guidance was very helpfu. We all are doing much better!I already have referred families to their office. Thanks for all the help

5
★★★★★

I saw Julie Adams and worked with her for sometime. She did great work for our family. She got my kids to talk about the divorce and they loved coming. Her information and guidance was very helpfu. We all are doing much better!I already have referred families to their office. Thanks for all the help

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I have had very good experiences at the Evergreen Clinic. My biggest complaint is that of scheduling. At times I can't get in as soon as I want. I am being seen for medication and marriage counseling. My kids are seen. I've been

3
★★★★★

I have had very good experiences at the Evergreen Clinic. My biggest complaint is that of scheduling. At times I can't get in as soon as I want. I am being seen for medication and marriage counseling. My kids are seen. I've been

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I hawill make this general to prevent ruining these doctors' professional lives. My late husband's story goes like this...ungauged depression...loosely managed treatment...unsuccessful meds...quick spiraling...suicide. Depression is a national epidemic, and psychiatrists are handed the responsility of shamans. that is, to purge demons. is there a pill for that? it is time for an overhaul in how we treat mental health and depression in america, and most of all how we live. happiness is not found in four-wheelers and good jobs or even in so-called family values. happiness is found in love and connection. psychiatrists need to work with psychologists, counselors, teachers, and families together to restore love and connection in the way we live. this is my initial thought after losing my husband, a very loving man demonized by his past and more recent missteps. where was love and connection in the equation? crowded out by depression. which doctor was it? it doesn't matter.

1
★☆☆☆☆

I hawill make this general to prevent ruining these doctors' professional lives. My late husband's story goes like this...ungauged depression...loosely managed treatment...unsuccessful meds...quick spiraling...suicide. Depression is a national epidemic, and psychiatrists are handed the responsility of shamans. that is, to purge demons. is there a pill for that? it is time for an overhaul in how we treat mental health and depression in america, and most of all how we live. happiness is not found in four-wheelers and good jobs or even in so-called family values. happiness is found in love and connection. psychiatrists need to work with psychologists, counselors, teachers, and families together to restore love and connection in the way we live. this is my initial thought after losing my husband, a very loving man demonized by his past and more recent missteps. where was love and connection in the equation? crowded out by depression. which doctor was it? it doesn't matter.

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1 out of 1 people found this review helpful.

.

I sought care from 2002-2008. I was diagnosed quickly, and tried several different medications with Linda Kellams (no longer there). She was nice, but I felt did not listen to me or my concerns. Julie Adams was helpful for counseling and I learned a lot from her, but I felt at times was interested in pay more than caring for my needs. Cancellation policy and pay were the biggest concerns. The receptionist was not very kind. Very well educated staff, but watch out for ulterior motives.

2
★★☆☆☆

I sought care from 2002-2008. I was diagnosed quickly, and tried several different medications with Linda Kellams (no longer there). She was nice, but I felt did not listen to me or my concerns. Julie Adams was helpful for counseling and I learned a lot from her, but I felt at times was interested in pay more than caring for my needs. Cancellation policy and pay were the biggest concerns. The receptionist was not very kind. Very well educated staff, but watch out for ulterior motives.

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1 out of 1 people found this review helpful.

.

Be very careful and do your research. I felt I too was led to a quick diagnosis and thrown on medication that was not right for me. Whether or not it was to make money or not, I felt that I was not listened to and my needs came second to what they thought was best for me. I went there at a young age and was vulnerable and impressionable, and feel that I may have been taken advantage of. However, I still remember some of the tools I gained with my counselor there and still use today to work through family issues. Very educated, but be very careful.

0
★☆☆☆☆

Be very careful and do your research. I felt I too was led to a quick diagnosis and thrown on medication that was not right for me. Whether or not it was to make money or not, I felt that I was not listened to and my needs came second to what they thought was best for me. I went there at a young age and was vulnerable and impressionable, and feel that I may have been taken advantage of. However, I still remember some of the tools I gained with my counselor there and still use today to work through family issues. Very educated, but be very careful.

Pros: Learned a lot from my counselor

Cons: It's a business - they are there to make money

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I wish I had read these before my son went there. We experienced every one of the bad items - bad reception, rudeness, credit card, threaten to collections, won't send copies of bills so I can send to insurance, threaten collections. All of it happened. Stay away from these guys.

1
★☆☆☆☆

I wish I had read these before my son went there. We experienced every one of the bad items - bad reception, rudeness, credit card, threaten to collections, won't send copies of bills so I can send to insurance, threaten collections. All of it happened. Stay away from these guys.

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0 out of 1 people found this review helpful.

.

I saw Dr.. Rogge for 2 years. During that time, he got me physically hooked on one medication without explaining why he prescribed it, what it does, and the dangers of getting physically hooked on it. With regard to prescriptions, there is no rhyme or reason to the amounts re-filled. It seems like he just wants to maintain his business and give you whatever you want without any guidance. He is apathetic, except when it comes to controlled substances. If you take too much, he will force you to reduce for the sole reason of protecting his license. Once you get to a lower level, he will prescribe it forever. If you run out prematurely, even if its valid reason, he will not re-fill it, nor be willing to meet with you. On the occasion I ran out early, he simply refused to re-fill five pills early, without explanation. Even the pharmacist was surprised by his incredible insensitivity. I had horrible with withdrawal symptoms for days.

The most dangerous aspect is that he allowed me to continue on benzodiazepines despite my directly asking him if he knew why my memory was getting real bad. In fact, he never explained that the loss of memory was due to ongoing use. He never explained that the damage due to ongoing long-term use may be permanent. I had to find it out for myself. Either he was not current on the latest findings (by latest I mean 2005!!), or he just didn't care. I suspect it was the later.

He outward persona of professionalism masks his desire to simply make money. He's ultimately a dangerous person to go to.

0
★☆☆☆☆

I saw Dr.. Rogge for 2 years. During that time, he got me physically hooked on one medication without explaining why he prescribed it, what it does, and the dangers of getting physically hooked on it. With regard to prescriptions, there is no rhyme or reason to the amounts re-filled. It seems like he just wants to maintain his business and give you whatever you want without any guidance. He is apathetic, except when it comes to controlled substances. If you take too much, he will force you to reduce for the sole reason of protecting his license. Once you get to a lower level, he will prescribe it forever. If you run out prematurely, even if its valid reason, he will not re-fill it, nor be willing to meet with you. On the occasion I ran out early, he simply refused to re-fill five pills early, without explanation. Even the pharmacist was surprised by his incredible insensitivity. I had horrible with withdrawal symptoms for days.

The most dangerous aspect is that he allowed me to continue on benzodiazepines despite my directly asking him if he knew why my memory was getting real bad. In fact, he never explained that the loss of memory was due to ongoing use. He never explained that the damage due to ongoing long-term use may be permanent. I had to find it out for myself. Either he was not current on the latest findings (by latest I mean 2005!!), or he just didn't care. I suspect it was the later.

He outward persona of professionalism masks his desire to simply make money. He's ultimately a dangerous person to go to.

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Yes they are expensive, but they are saving your life, the are MD's and PhD's after all, if you have insurance your lucky! I pay out of pocket because I know that they are the best. My Dr. (Berg) was able to diagnose and treat an untreated illness of 14 years in less than 45 min. I have only had to try one medication, I haven't had to experience the awful growing pains of multiple med trials because a dr. didn't listen to ALL my needs. As far as reception..... think about why and who goes there, what good is going to do to appease you, if one of your issues is people pleasing, or abandonment, or sociopath for that matter. They are there to answer the phone, charge your credit card, and set your appointments. If you have an issue with someone's job specifications speak to an office manager about the duties, look at their liability clause, and understand that this is a TRANSACTION WINDOW, your dr. is supposed to act like your friend. Also, why start a convo with someone in reception when everyone in the waiting room will hear every part of the convo? Seems like they have covered their asses which is needed in today's sue-happy agenda.

5
★★★★★

Yes they are expensive, but they are saving your life, the are MD's and PhD's after all, if you have insurance your lucky! I pay out of pocket because I know that they are the best. My Dr. (Berg) was able to diagnose and treat an untreated illness of 14 years in less than 45 min. I have only had to try one medication, I haven't had to experience the awful growing pains of multiple med trials because a dr. didn't listen to ALL my needs. As far as reception..... think about why and who goes there, what good is going to do to appease you, if one of your issues is people pleasing, or abandonment, or sociopath for that matter. They are there to answer the phone, charge your credit card, and set your appointments. If you have an issue with someone's job specifications speak to an office manager about the duties, look at their liability clause, and understand that this is a TRANSACTION WINDOW, your dr. is supposed to act like your friend. Also, why start a convo with someone in reception when everyone in the waiting room will hear every part of the convo? Seems like they have covered their asses which is needed in today's sue-happy agenda.

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I would have to go 50/50... I am now living a mentally balanced life after seeing Dr. Galak for several years... the doctor prior to him caused my depression to get worse... so Kudos to Dr. Galak... as far as everything else, they don't provide you with a billing statement, it always seemed like I was paying more than I should according to my insurance policy but don't really know for sure. Unfortunately, sometimes you get poor office staff with great doctors.

3
★★★☆☆

I would have to go 50/50... I am now living a mentally balanced life after seeing Dr. Galak for several years... the doctor prior to him caused my depression to get worse... so Kudos to Dr. Galak... as far as everything else, they don't provide you with a billing statement, it always seemed like I was paying more than I should according to my insurance policy but don't really know for sure. Unfortunately, sometimes you get poor office staff with great doctors.

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1 out of 1 people found this review helpful.

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I agree with previous posters, the cancellation policy is absurd. It does no matter why you need to change an appointment. HOWEVER, they will not hesitate to cancel on you the same day of your appointment!!!! We are all busy professionals. I think this shows a complete disregard for clientele.

1
★☆☆☆☆

I agree with previous posters, the cancellation policy is absurd. It does no matter why you need to change an appointment. HOWEVER, they will not hesitate to cancel on you the same day of your appointment!!!! We are all busy professionals. I think this shows a complete disregard for clientele.

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2 out of 3 people found this review helpful.

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The doctors are professional and educated but very clearly only care about getting paid. Their office staff is the least friendly I have encountered and their policies are asinine. I recommend finding someone else.

2
★★☆☆☆

The doctors are professional and educated but very clearly only care about getting paid. Their office staff is the least friendly I have encountered and their policies are asinine. I recommend finding someone else.

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2 out of 3 people found this review helpful.

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I certainly have a different perspective. The receptionist doesn't have the most outgoing demeanor, but she is always professional. I haven't missed any of my appointments, so I haven't had to deal with the concerns described. I do respect that the staff are in a business. I have worked where I was dependent on appointments and I found that you do have have to impose 'penalties' as people will take advantage of you otherwise. In an appointment based business, you are holding open a slot which could have otherwise been filled. Also, I have found that many other medical groups are basically the same way about money. I suspect it's because enough people skip out on paying bills, which I not implying any other reviewers have done.

I am very glad that I see Dr Rogge and my physician recommended him over Dr Galak. His choice of therapist was excellent for me.

5
★★★★★

I certainly have a different perspective. The receptionist doesn't have the most outgoing demeanor, but she is always professional. I haven't missed any of my appointments, so I haven't had to deal with the concerns described. I do respect that the staff are in a business. I have worked where I was dependent on appointments and I found that you do have have to impose 'penalties' as people will take advantage of you otherwise. In an appointment based business, you are holding open a slot which could have otherwise been filled. Also, I have found that many other medical groups are basically the same way about money. I suspect it's because enough people skip out on paying bills, which I not implying any other reviewers have done.

I am very glad that I see Dr Rogge and my physician recommended him over Dr Galak. His choice of therapist was excellent for me.

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.

I've seen Dr. Rogge for a year now and would recommend him highly. He spends a lot of time with his patients, listens to their concerns, treats them respectfully and like real people (not as diagnoses) and has a wealth of experience. He has gone above and beyond for me, including getting me in quickly for emergency appointments and working very hard to get me through a particularly difficult time I was having when I became hyperthyroid. I have also started seeing a therapist at the clinic, and so far she has been wonderful.

5
★★★★★

I've seen Dr. Rogge for a year now and would recommend him highly. He spends a lot of time with his patients, listens to their concerns, treats them respectfully and like real people (not as diagnoses) and has a wealth of experience. He has gone above and beyond for me, including getting me in quickly for emergency appointments and working very hard to get me through a particularly difficult time I was having when I became hyperthyroid. I have also started seeing a therapist at the clinic, and so far she has been wonderful.

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.

While I can relate to Jared's concern about the clinic's billing practices, I think it's important to point out that the therapists and doctors are top notch. I see one MD and one therapist in the practice, and they have really changed my life. Both practitioners are knowledgeable, practical, and genuinely caring. Unlike many others who have tried to help, the providers at The Evergreen Clinic have facilitated solid, lasting change. I can't recommend them more highly.For me, little details like a less friendly front office experience are nothing compared to the great care I've received. I'm so grateful to Dr. Rogge and his team.

5
★★★★★

While I can relate to Jared's concern about the clinic's billing practices, I think it's important to point out that the therapists and doctors are top notch. I see one MD and one therapist in the practice, and they have really changed my life. Both practitioners are knowledgeable, practical, and genuinely caring. Unlike many others who have tried to help, the providers at The Evergreen Clinic have facilitated solid, lasting change. I can't recommend them more highly.For me, little details like a less friendly front office experience are nothing compared to the great care I've received. I'm so grateful to Dr. Rogge and his team.

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.

I had to cancel a counselor appointment which seems like a simple task but not at "The Evergreen Clinic". It starts with a messy messaging system. My first time calling I learn that depending on your doctor you either need to talk to Connie or Nancy. After them not answering I get Nancy??s message box and am I??m told to NOT leave a message and to contact your provider. I call back and this time select my provider and am then told again that I'm NOT to leave a message their but to select the front desk. Calling yet another time I leave a message to ??CANCEL? my appointment. What a mess.

Well, apparently they didn??t get my message and I was fined $150 for a "missed" appointment which was sent to me via mail. Talking with Nancy about the situation she said she would look into it and call me back. I don??t get a call back or follow up but instead get a letter saying

"Every effort has been made to work with you to make payment arrangements on your account. Unless payment in full is received from you within ten business days, this account will be forwarded to our collection agency..."

What?! Is this what she meant by "looking into it"? Are you kidding me? I have never dealt with any type of business that would threaten collections over a bill so quickly. And in the context of how this "bill" was incurred is just ridiculous!

I will never go to The Evergreen Clinic to see Anne Lucas or Dr. Robert Galak MD AGAIN!

1
★☆☆☆☆

I had to cancel a counselor appointment which seems like a simple task but not at "The Evergreen Clinic". It starts with a messy messaging system. My first time calling I learn that depending on your doctor you either need to talk to Connie or Nancy. After them not answering I get Nancy??s message box and am I??m told to NOT leave a message and to contact your provider. I call back and this time select my provider and am then told again that I'm NOT to leave a message their but to select the front desk. Calling yet another time I leave a message to ??CANCEL? my appointment. What a mess.

Well, apparently they didn??t get my message and I was fined $150 for a "missed" appointment which was sent to me via mail. Talking with Nancy about the situation she said she would look into it and call me back. I don??t get a call back or follow up but instead get a letter saying

"Every effort has been made to work with you to make payment arrangements on your account. Unless payment in full is received from you within ten business days, this account will be forwarded to our collection agency..."

What?! Is this what she meant by "looking into it"? Are you kidding me? I have never dealt with any type of business that would threaten collections over a bill so quickly. And in the context of how this "bill" was incurred is just ridiculous!

I will never go to The Evergreen Clinic to see Anne Lucas or Dr. Robert Galak MD AGAIN!

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1 out of 1 people found this review helpful.

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My daughter needed to see a psychiatrist for help with her ADD/ADHD. She saw Dr. Rogge for a while but now sees Dr. Galak for scheduling reasons (Dr. Galak has some 5:30pm appointments and I work full-time). Both doctors have great strategic skills when it comes to diagnosis and treatment. I recommend them highly.

5
★★★★★

My daughter needed to see a psychiatrist for help with her ADD/ADHD. She saw Dr. Rogge for a while but now sees Dr. Galak for scheduling reasons (Dr. Galak has some 5:30pm appointments and I work full-time). Both doctors have great strategic skills when it comes to diagnosis and treatment. I recommend them highly.

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