Rocky Mountain Chocolate

★★★★☆
  • 1419 1st Ave

    Seattle, WA 98101

    Map & Directions
  • 206-262-9581

About Rocky Mountain Chocolate

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Food

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The trouble with going to Portland with girls is you have to go shopping. Worse than that is the amount of chocolate stores you have to stop in. This one is a chain, but they have good fudge and chocolate covered strawberries. This

3
★★★★★

The trouble with going to Portland with girls is you have to go shopping. Worse than that is the amount of chocolate stores you have to stop in. This one is a chain, but they have good fudge and chocolate covered strawberries. This

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I went to Pike Place Market for some Hom Bows and happened to park in front of Rocky Mountain. On my way back I thought, hey i'll check it out. I couldn't be happier, I went crazy and got 4 dipped marshmallows, a brownie, and a caramel.

3
★★★★★

I went to Pike Place Market for some Hom Bows and happened to park in front of Rocky Mountain. On my way back I thought, hey i'll check it out. I couldn't be happier, I went crazy and got 4 dipped marshmallows, a brownie, and a caramel.

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Here is the letter I sent to their customer service, this sums up my experience.

Myself and 2 others visited your chocolate shop yesterday (June 6th) in the early evening hours. I asked if they had anything with peanut butter and no white chocolate - the man said the peanut butter finger did not have any white chocolate, although the other man behind the counter said it did have white chocolate so one of them had no idea about the product they were selling - I asked one of them to describe it and he did a half a** job of that, finally I just decided what the hell I'll try the peanut butter finger. That was a mistake, it tasted like a cheap peanut butter 3 musketeer bar. I really was dissatisfied (as were the other 2 people I was with who had the same thing). I asked if I could exchange it, told them it tasted like it had nougat in it which I am absolutely repulsed by, the man was rude and basically told me I was crazy for even thinking it tasted like nougat. I was totally disgusted with the whole experience and I will find another place to get chocolate in Seattle, your establishment is terrible. I'll go ahead and attach this message to every review of your store I can find, thanks for the terrible experience and waste of money.

0
★☆☆☆☆

Here is the letter I sent to their customer service, this sums up my experience.

Myself and 2 others visited your chocolate shop yesterday (June 6th) in the early evening hours. I asked if they had anything with peanut butter and no white chocolate - the man said the peanut butter finger did not have any white chocolate, although the other man behind the counter said it did have white chocolate so one of them had no idea about the product they were selling - I asked one of them to describe it and he did a half a** job of that, finally I just decided what the hell I'll try the peanut butter finger. That was a mistake, it tasted like a cheap peanut butter 3 musketeer bar. I really was dissatisfied (as were the other 2 people I was with who had the same thing). I asked if I could exchange it, told them it tasted like it had nougat in it which I am absolutely repulsed by, the man was rude and basically told me I was crazy for even thinking it tasted like nougat. I was totally disgusted with the whole experience and I will find another place to get chocolate in Seattle, your establishment is terrible. I'll go ahead and attach this message to every review of your store I can find, thanks for the terrible experience and waste of money.

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I have read the reviews on this location, and I was actually very surprised. I have been there on more than one occasion, and have never had a problem. I have been helped by many of the clerks there. The morning and night crew especially are just the sweetest people. I love their chocolate, especially their strawberries. I don't know why anyone would have a complaint about them or their items. They are wonderful.

2
★★★★★

I have read the reviews on this location, and I was actually very surprised. I have been there on more than one occasion, and have never had a problem. I have been helped by many of the clerks there. The morning and night crew especially are just the sweetest people. I love their chocolate, especially their strawberries. I don't know why anyone would have a complaint about them or their items. They are wonderful.

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It was SO cool!
I loved their Carmel apples!
They were totally delicious!
I recommend this chocolate factory!
I loved it!
They had very good chocolate too!

4
★★★★☆

It was SO cool!
I loved their Carmel apples!
They were totally delicious!
I recommend this chocolate factory!
I loved it!
They had very good chocolate too!

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The persons working were horrible and rude. The girl with her lip pierced was awfull , not helpful or friendly. I waited for help until the cook who seemed like the only one who cared i was there stoped in the middle of weighing items out helped me with my purchase. Great carmel ....terrible clerks.

0
★☆☆☆☆

The persons working were horrible and rude. The girl with her lip pierced was awfull , not helpful or friendly. I waited for help until the cook who seemed like the only one who cared i was there stoped in the middle of weighing items out helped me with my purchase. Great carmel ....terrible clerks.

Pros: Carmel, Fudge., variety

Cons: Price, Clerks. Never know when its open.

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The customer service is excellent. They have a wide variety of chocolates and fudges. You get to watch them making the fudge. Fantastic gourmet.

2
★★★★★

The customer service is excellent. They have a wide variety of chocolates and fudges. You get to watch them making the fudge. Fantastic gourmet.

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Terrible customer service, the girl working there last night was very unpleasant. She did not greet us, paid attention, said the coffee machine is broken and than said it is actually closed for the night, even though they were closing in 2 hours.

1
★★☆☆☆

Terrible customer service, the girl working there last night was very unpleasant. She did not greet us, paid attention, said the coffee machine is broken and than said it is actually closed for the night, even though they were closing in 2 hours.

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A great candy store! The service is friendly and prompt. They feature caramel apples dipped in all kinds of candies, including chocolate sauce, coconut flakes, m&m's, peanuts, marshmallows, pecans, and white chocolate sauce. You can eat it off the stick or they will slice it for you. They are soooo good!!

4
★★★★☆

A great candy store! The service is friendly and prompt. They feature caramel apples dipped in all kinds of candies, including chocolate sauce, coconut flakes, m&m's, peanuts, marshmallows, pecans, and white chocolate sauce. You can eat it off the stick or they will slice it for you. They are soooo good!!

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