Legacy Roofing

★★★☆☆
  • 19380 NE Union Hill Rd

    Redmond, WA 98053

    Map & Directions
  • 206-523-9010

About Legacy Roofing

Categories
  • Roofing Contractors
  • Construction Companies

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 3
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Part of our roof blew off during the winter storm a couple years ago so when we called Legacy it was during a very busy time. They were very helpful and the salesman that came to the house was well prepared and was able to explain our options, along with the pros and cons. Once we agreed on the type of roof we wanted and made an appointment, the roofers were on time and worked hard to complete the project in the time frame quoted. They cleaned up the site when finished, and the office followed-up in a few weeks to make sure we were satisfied. We would recommend this company for a quality job done.

4
★★★★☆

Part of our roof blew off during the winter storm a couple years ago so when we called Legacy it was during a very busy time. They were very helpful and the salesman that came to the house was well prepared and was able to explain our options, along with the pros and cons. Once we agreed on the type of roof we wanted and made an appointment, the roofers were on time and worked hard to complete the project in the time frame quoted. They cleaned up the site when finished, and the office followed-up in a few weeks to make sure we were satisfied. We would recommend this company for a quality job done.

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I called a number of roofing contractors, when I needed to replace my roof. Of the ones who came out to take a look, I liked the representative from Legacy Roofing most. He was an older gentleman and seemed to know what he was talking about. He took pictures and measurements and told me he would get some solid figures worked up and would get back to me.

When I did not hear from him, I called the office four times over the next three months, but I was never given the courtesy of a return phone call. So, obviously, I can't critique their roofing-- but their customer service is, to my mind, virtually non-existent.

PROS: If They Had Any, I Did Not See Them
CONS: Not a Roofer, Just a Talker

1
★☆☆☆☆

I called a number of roofing contractors, when I needed to replace my roof. Of the ones who came out to take a look, I liked the representative from Legacy Roofing most. He was an older gentleman and seemed to know what he was talking about. He took pictures and measurements and told me he would get some solid figures worked up and would get back to me.

When I did not hear from him, I called the office four times over the next three months, but I was never given the courtesy of a return phone call. So, obviously, I can't critique their roofing-- but their customer service is, to my mind, virtually non-existent.

PROS: If They Had Any, I Did Not See Them
CONS: Not a Roofer, Just a Talker

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This is a good and polished roofing company. They have a very catchy commercial jingle and a professional-looking fleet. While they are willing to clean our tile roof, they are not equipped to service it. Their repair services may not be available to us but their maintenance is and they were extraordinarily careful not to break the tile shingles on our roof, which was appreciated.

4
★★★★☆

This is a good and polished roofing company. They have a very catchy commercial jingle and a professional-looking fleet. While they are willing to clean our tile roof, they are not equipped to service it. Their repair services may not be available to us but their maintenance is and they were extraordinarily careful not to break the tile shingles on our roof, which was appreciated.

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