Broadway Animal Hospital: Dawn Gill, DVM

★★★☆☆
  • 2132 Broadway

    Everett, WA 98201

    Map & Directions
  • 425-252-8266

About Broadway Animal Hospital: Dawn Gill, DVM

Pets & Animals

Pets & Animals
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I won't be going back. My dog started having blood in the urine last Thursday and I was referred to Broadway Animal Hospital by the spay and neuter clinic up the road. They made an appointment for the next day. I was skeptical upon entering the run down place, but the staff at the desk was friendly and handled my dog very well. Dr. Shepard was also very good with him upon examination.

I left him for about an hour while they ran some tests and when I came back I was told that it was a stone about the size of a walnut and that he also had an infection. Dr Shepard stated that he needed surgery. As an unemployed student, I was very limited on funds. As a nursing student I paid very close attention to the examination and in asking questions about alternatives. I was pretty much told that surgery was the only option, and that it was a stone...nothing else was ever mentioned.

I was notified the day of his surgery that it wasn't a stone, but a enlarged prostate. Alas, the surgery had already been done...a very unneeded surgery to a problem that only needed some antibiotics. It was pointed out to me that because there was no stone, I wouldn't be charged the exam fee for sending the stone in. Whoopee! When I started to question Dr. Shepard about being charged for an unneeded surgery and was there anything else that could have been done to avoid the surgery I was told that it would have cost me almost as much to have an ultra sound. I was told that I wouldn't be getting anything less than what I would have paid for if he had had the stone. Dr. Shepard explained to me that he had performed a rectal exam while I was there and found nothing wrong with the prostate. He did not perform it while I was in the room, as I watched everything for my own learning experience as well as this being a family member.

As a former security specialist, I did my research on this before posting. An ultra sound would have been less expensive than the evasive surgery. A performed rectal exam would have revealed an enlarged prostate of that size. When he showed me the X-Ray, you could visibly see how light the "stone" was. Admittedly so by Dr. Shepard, and he stated that stones have more calcium in them so they show up darker on the X-Ray. His work was sloppy and incomplete.

As Dr. Shepard fumbled through his explaining, I gave him one worded answers, as I could feel myself getting upset at the situation and had to bite my tongue at making him verbally aware of the anger I had begun to feel. I felt that as we said good bye...his response of "Have a nice day." was extremely inappropriate.

I won't be taking any of my fur babies back to that place. I wouldn't have given it any stars if that were an option.

1
★☆☆☆☆

I won't be going back. My dog started having blood in the urine last Thursday and I was referred to Broadway Animal Hospital by the spay and neuter clinic up the road. They made an appointment for the next day. I was skeptical upon entering the run down place, but the staff at the desk was friendly and handled my dog very well. Dr. Shepard was also very good with him upon examination.

I left him for about an hour while they ran some tests and when I came back I was told that it was a stone about the size of a walnut and that he also had an infection. Dr Shepard stated that he needed surgery. As an unemployed student, I was very limited on funds. As a nursing student I paid very close attention to the examination and in asking questions about alternatives. I was pretty much told that surgery was the only option, and that it was a stone...nothing else was ever mentioned.

I was notified the day of his surgery that it wasn't a stone, but a enlarged prostate. Alas, the surgery had already been done...a very unneeded surgery to a problem that only needed some antibiotics. It was pointed out to me that because there was no stone, I wouldn't be charged the exam fee for sending the stone in. Whoopee! When I started to question Dr. Shepard about being charged for an unneeded surgery and was there anything else that could have been done to avoid the surgery I was told that it would have cost me almost as much to have an ultra sound. I was told that I wouldn't be getting anything less than what I would have paid for if he had had the stone. Dr. Shepard explained to me that he had performed a rectal exam while I was there and found nothing wrong with the prostate. He did not perform it while I was in the room, as I watched everything for my own learning experience as well as this being a family member.

As a former security specialist, I did my research on this before posting. An ultra sound would have been less expensive than the evasive surgery. A performed rectal exam would have revealed an enlarged prostate of that size. When he showed me the X-Ray, you could visibly see how light the "stone" was. Admittedly so by Dr. Shepard, and he stated that stones have more calcium in them so they show up darker on the X-Ray. His work was sloppy and incomplete.

As Dr. Shepard fumbled through his explaining, I gave him one worded answers, as I could feel myself getting upset at the situation and had to bite my tongue at making him verbally aware of the anger I had begun to feel. I felt that as we said good bye...his response of "Have a nice day." was extremely inappropriate.

I won't be taking any of my fur babies back to that place. I wouldn't have given it any stars if that were an option.

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I love taking our animals to the vet. Dr. Shepard talks to the animals pretty constantly & doesn't do procedures until they are calm and relaxed. Prices are reasonable and low enough that I don't fear getting our pets the care they need. The staff is knowledgeable and caring. I wouldn't go anywhere else & was quite disappointed when they stopped doing grooming.

4
★★★★☆

I love taking our animals to the vet. Dr. Shepard talks to the animals pretty constantly & doesn't do procedures until they are calm and relaxed. Prices are reasonable and low enough that I don't fear getting our pets the care they need. The staff is knowledgeable and caring. I wouldn't go anywhere else & was quite disappointed when they stopped doing grooming.

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The place is a dump. When I took my kitten there he came back with a limp and hurt paw and no one had the curtiosy to tell me what happened! Then he got a fecal done and they said they would call me with the results. 3 DAYS LATER I had to call them! They said he tested negative for worms and I said "really? Well thats funny because I see worms in his stool RIGHT NOW". I rescued him from a shelter (everett...which is HORRIBLE) and I was forced to get his stuff here. They charged me and arm and a leg for everything and their staff was rude! I had to ask a zillion questions and they all acted like they were SOOO busy. SORRY I JUST SAVED SOMEONES LIFE AND I HAVE A FEW QUESTIONS. Horrible, trashy people. SAVE YOUR TIME AND MONEY AND GO SOMEWHERE ELSE!

1
★☆☆☆☆

The place is a dump. When I took my kitten there he came back with a limp and hurt paw and no one had the curtiosy to tell me what happened! Then he got a fecal done and they said they would call me with the results. 3 DAYS LATER I had to call them! They said he tested negative for worms and I said "really? Well thats funny because I see worms in his stool RIGHT NOW". I rescued him from a shelter (everett...which is HORRIBLE) and I was forced to get his stuff here. They charged me and arm and a leg for everything and their staff was rude! I had to ask a zillion questions and they all acted like they were SOOO busy. SORRY I JUST SAVED SOMEONES LIFE AND I HAVE A FEW QUESTIONS. Horrible, trashy people. SAVE YOUR TIME AND MONEY AND GO SOMEWHERE ELSE!

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0 out of 2 people found this review helpful.

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I love the Broadway Animal Hospital! They saved my dog when she and three of her litter mates were abandoned in the woods when they were just a few days old. The staff at the hospital seem to really love animals and always treat them with kindness and respect. Their prices are fair and its nice to be able to support a business that does so much good for the local animal community!

5
★★★★★

I love the Broadway Animal Hospital! They saved my dog when she and three of her litter mates were abandoned in the woods when they were just a few days old. The staff at the hospital seem to really love animals and always treat them with kindness and respect. Their prices are fair and its nice to be able to support a business that does so much good for the local animal community!

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