Mud Bay

★★★★☆
  • 10457 SE 240th St

    Kent, WA 98031

    Map & Directions
  • 253-859-5818

About Mud Bay

Hours
Sun 10am-7pm, Mon-Sat 9am-9pm

Pets & Animals

Pets & Animals
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3.75 4
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Best pet store west of the Mississippi! Nice to walk into a business and see familiar faces..WORKING! Knowledgable, professional, clients are kind people who stop and smell the roses chatting together for a few!

5
★★★★★

Best pet store west of the Mississippi! Nice to walk into a business and see familiar faces..WORKING! Knowledgable, professional, clients are kind people who stop and smell the roses chatting together for a few!

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I represent the over 1000 seniors at SHAG - Senior Housing Assos. Group in Kent. A 3 building, beautiful retirement community that prefers Mud Bay for their unprecedented amount of pets in a small area. Cathy at the 240th Store was just let go to our deep dismay. She by far is the most popular and smartest, product wise girl you've ever had their. She was moved over for manager in the last shift change for whatever reasons, and we here wanted to let you know, she's a hands on people person with excellent product knowledge, that seems to have a smile and an answer for all your pet needs probably due to her own pets who she spends a lot to feed and care for. We feel something wrong had to have taken place for her to no longer be there. We want her back and are willing to shop at Pet Pro's who have duplicated your store by carrying the same products but with no knowledge. Your manager doesn't believe her customers when complaints are offered on differnet pet foods that they handle every day and know the product a lot better that her, but she represents the pet food manuf. and not the customers, which is fine, but not to us. We would truly like management to consider bringing her back. She's to nice to have done anything worth firing her for. She should be running that store, and that comes from a very successful manager, on larger store and inventory. Please give her another chance so we can return to your store. Sincerely SHAGS tenants and pets

2
★★★★★

I represent the over 1000 seniors at SHAG - Senior Housing Assos. Group in Kent. A 3 building, beautiful retirement community that prefers Mud Bay for their unprecedented amount of pets in a small area. Cathy at the 240th Store was just let go to our deep dismay. She by far is the most popular and smartest, product wise girl you've ever had their. She was moved over for manager in the last shift change for whatever reasons, and we here wanted to let you know, she's a hands on people person with excellent product knowledge, that seems to have a smile and an answer for all your pet needs probably due to her own pets who she spends a lot to feed and care for. We feel something wrong had to have taken place for her to no longer be there. We want her back and are willing to shop at Pet Pro's who have duplicated your store by carrying the same products but with no knowledge. Your manager doesn't believe her customers when complaints are offered on differnet pet foods that they handle every day and know the product a lot better that her, but she represents the pet food manuf. and not the customers, which is fine, but not to us. We would truly like management to consider bringing her back. She's to nice to have done anything worth firing her for. She should be running that store, and that comes from a very successful manager, on larger store and inventory. Please give her another chance so we can return to your store. Sincerely SHAGS tenants and pets

Pros: Your research your products

Cons: You just fired the best person thats ever worked for you

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While they have an assortment of pet supplies and also clip dogs. We weren't pleased with the service we received when checking out clippers for our dog. They seem to be reasonably priced and well stocked.

3
★★★☆☆

While they have an assortment of pet supplies and also clip dogs. We weren't pleased with the service we received when checking out clippers for our dog. They seem to be reasonably priced and well stocked.

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`This is a great place to get all your pet needs. They have a good selection of items--even toenail clippers for all sizes of dog. They also will do that job for you, if you prefer. They have a bay where you can wash your dog, too.

PROS: well supplied, good location
CONS:

2
★★☆☆☆

`This is a great place to get all your pet needs. They have a good selection of items--even toenail clippers for all sizes of dog. They also will do that job for you, if you prefer. They have a bay where you can wash your dog, too.

PROS: well supplied, good location
CONS:

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