Ramuta's Shoe Repair

★★☆☆☆
  • 609 Stewart St

    Seattle, WA 98101

    Map & Directions
  • 206-622-5800

About Ramuta's Shoe Repair

Personal Services

Personal Services
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I bought a pair of awesome healed boots at Macy's and shortly after the heel was worn WAAAY down to the metal studs. They are cheaper boots but they fit perfectly, so I want to try to have them for awhile.\r
\r
I brought them in for new

3
★★★★★

I bought a pair of awesome healed boots at Macy's and shortly after the heel was worn WAAAY down to the metal studs. They are cheaper boots but they fit perfectly, so I want to try to have them for awhile.\r
\r
I brought them in for new

.

You want to bringing business to this family run store...really you do, and I have returned a few times. But as to why? I'm not sure. Others can do quality work AND deliver in an workmans like way - meaning they do what they say and when. If you are totally open ended on when you need your shoes back, then this place may be fine for you. If you need your shoes back when they say, find some where else.

0
★☆☆☆☆

You want to bringing business to this family run store...really you do, and I have returned a few times. But as to why? I'm not sure. Others can do quality work AND deliver in an workmans like way - meaning they do what they say and when. If you are totally open ended on when you need your shoes back, then this place may be fine for you. If you need your shoes back when they say, find some where else.

Pros: good work repairing shoes

Cons: totally not reliable

.

I have been waiting to wear my Danskos after a strap ripped out, fearing I would have to replace them (lotsa $$$!). But he fixed them while I waited - a mere 5 minutes - and now they are even better than before, because he even fixed an edge that was digging into my foot. The best $7.50 I've spent in a long time. thanks Ramuta's!

2
★★★★★

I have been waiting to wear my Danskos after a strap ripped out, fearing I would have to replace them (lotsa $$$!). But he fixed them while I waited - a mere 5 minutes - and now they are even better than before, because he even fixed an edge that was digging into my foot. The best $7.50 I've spent in a long time. thanks Ramuta's!

Pros: Quick and competent

Cons: none yet

.

Have always found the lady / proprietress a bit cold (reminds me of my 3rd grade math teacher), but the clincher was last time I took my wingtips in for a shine (June 2009). They already had a 1/2 decent shine on them, but I wanted them looking better for a presentation. When I picked them up- I should have said something. If they put 1 lick of polish on them, I am a banana. Last time I go there.

0
★☆☆☆☆

Have always found the lady / proprietress a bit cold (reminds me of my 3rd grade math teacher), but the clincher was last time I took my wingtips in for a shine (June 2009). They already had a 1/2 decent shine on them, but I wanted them looking better for a presentation. When I picked them up- I should have said something. If they put 1 lick of polish on them, I am a banana. Last time I go there.

Pros: Still thinking....

Cons: Clinical service +

.

They were 2 weeks late with my shoes. Had a couldn't care less attitude. When my shoes finally were done, it took them 30 minutes to find them among the mess in the store.

0
★☆☆☆☆

They were 2 weeks late with my shoes. Had a couldn't care less attitude. When my shoes finally were done, it took them 30 minutes to find them among the mess in the store.

Pros: ok work,

Cons: Horrible customer service, unknown when you'll actually get your shoes.

.

I've always had great service and results from these folks. Their work is top-notch, and they really know how to treat hand-made shoes. I recommend them to everyone I know!

2
★★★★★

I've always had great service and results from these folks. Their work is top-notch, and they really know how to treat hand-made shoes. I recommend them to everyone I know!

Pros: experience, great service

Cons: parking

.

I don't know about quality of the work, but i bought my shoes a month and a half ago and they were still not done. They asked me to wait there until they would do it in an hour aftere I went to pick them up five times.

Very unrealiable.

0
★☆☆☆☆

I don't know about quality of the work, but i bought my shoes a month and a half ago and they were still not done. They asked me to wait there until they would do it in an hour aftere I went to pick them up five times.

Very unrealiable.

.

Don't deliver on time and there was no apology for my shoes not being done when promised. Owner's attitude was we could maybe have them done four or five days from the promise date. I have been there before and I thought I would try them again but it was still the same bad service. I was recommended by Nordstrom for thier shoe service and could not believe that a company that thrives on customer service and quality would refer customers to them. The owner needs a serious attitude adjustment.

0
★☆☆☆☆

Don't deliver on time and there was no apology for my shoes not being done when promised. Owner's attitude was we could maybe have them done four or five days from the promise date. I have been there before and I thought I would try them again but it was still the same bad service. I was recommended by Nordstrom for thier shoe service and could not believe that a company that thrives on customer service and quality would refer customers to them. The owner needs a serious attitude adjustment.

Pros: none

Cons: to numerous to mention

.

Ramutas gives horrible customer service with unprofessional attitude. The quality of work is just mediocre. Shoes take well over 2 weeks past the due date and the owner/employees flat out lie about their timelines and services. They will refuse service to you if you question their tardiness. Not worth your time or energy. Please take your business elsewhere.

0
★☆☆☆☆

Ramutas gives horrible customer service with unprofessional attitude. The quality of work is just mediocre. Shoes take well over 2 weeks past the due date and the owner/employees flat out lie about their timelines and services. They will refuse service to you if you question their tardiness. Not worth your time or energy. Please take your business elsewhere.

.

I dropped 3 pairs of shoes off on October 3. They told me he'd try to get them done over the weekend. At the outside, if he couldn't get them done, they told me two weeks. Said they'd call when they were done. Two weeks, three weeks, four weeks came and went. No call. I finally called more than a month after I'd dropped them off and was told "tomorrow." When I asked them to call and let me know when I could pick them up, she said, "Oh. OK." We'll see. Not holding my breath. DO NOT drop your shoes off here if you think you'll be needing them any time soon.

1
★★☆☆☆

I dropped 3 pairs of shoes off on October 3. They told me he'd try to get them done over the weekend. At the outside, if he couldn't get them done, they told me two weeks. Said they'd call when they were done. Two weeks, three weeks, four weeks came and went. No call. I finally called more than a month after I'd dropped them off and was told "tomorrow." When I asked them to call and let me know when I could pick them up, she said, "Oh. OK." We'll see. Not holding my breath. DO NOT drop your shoes off here if you think you'll be needing them any time soon.

Pros: Convenient downtown location

Cons: Couldn't be slower!

.

This place does good work, but, they are absolutely horrible at having the shoes on time as promised. Three out of four times I have gone there the shoes were not ready, or only one pair was ready. In fact, I just called them again today and asked if my remaining shoes were ready (even though they were due 10 days ago) and she said "oh yes, I just have to polish them". Thank goodness I called this time before heading over there. I will never go there again.

0
★☆☆☆☆

This place does good work, but, they are absolutely horrible at having the shoes on time as promised. Three out of four times I have gone there the shoes were not ready, or only one pair was ready. In fact, I just called them again today and asked if my remaining shoes were ready (even though they were due 10 days ago) and she said "oh yes, I just have to polish them". Thank goodness I called this time before heading over there. I will never go there again.

Pros: Open on Saturday

Cons: Closed on Monday, Items aer never ready

 

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