Mill Creek Brewpub Restaurant

★★☆☆☆
  • 11 S Palouse St

    Walla Walla, WA 99362

    Map & Directions
  • 509-522-2440

About Mill Creek Brewpub Restaurant

Hours
Sun 11am-9pm, Mon-Thu 11am-11pm, Fri-Sat 11am-1am

Food

Food
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When we arrived there were 9 patrons (including us) and 4 servers, at 6:30 pm on a hot sunny Sunday. It took 5 minutes to be greeted and seated. It took 15 minutes to get our diet coke and glass of water. We asked for wine list, waited 15 minutes for list, and they never came back to see if we wanted any. (Yeah, it's a brew pub, but a beverage is a beverage.) After waiting, we ordered apps. BBQd chicken wings arrived fried & crunchy without BBQ or other sauce. Fish tacos in crunchy corn tortilla shells???? Stale. The 4 female servers sat at the end of the bar chatting like they were guests. People had to approach and interrupt to pay so they could leave or get service. We had to ask twice for steak sauce with luke warm entree; after standing and flagging like at the airport, they brought a bottle of steak sauce that was empty. 4 different servers came to our table when we flagged them down and at end of meal, original server came back twice to apologize for the terrible service because before she came to work she was at another restaurant with a boyfriend...???? The apology didn't rate a tip, and neither did the service. DO NOT USE THE RESTROOM. Vile and filthy. Owners must live out of town or are too busy brewing to know or care how restaurant is run. 2 apps, 2 entrees, 2 sodas, $70. All frozen food. Don't waste your money.

0
★☆☆☆☆

When we arrived there were 9 patrons (including us) and 4 servers, at 6:30 pm on a hot sunny Sunday. It took 5 minutes to be greeted and seated. It took 15 minutes to get our diet coke and glass of water. We asked for wine list, waited 15 minutes for list, and they never came back to see if we wanted any. (Yeah, it's a brew pub, but a beverage is a beverage.) After waiting, we ordered apps. BBQd chicken wings arrived fried & crunchy without BBQ or other sauce. Fish tacos in crunchy corn tortilla shells???? Stale. The 4 female servers sat at the end of the bar chatting like they were guests. People had to approach and interrupt to pay so they could leave or get service. We had to ask twice for steak sauce with luke warm entree; after standing and flagging like at the airport, they brought a bottle of steak sauce that was empty. 4 different servers came to our table when we flagged them down and at end of meal, original server came back twice to apologize for the terrible service because before she came to work she was at another restaurant with a boyfriend...???? The apology didn't rate a tip, and neither did the service. DO NOT USE THE RESTROOM. Vile and filthy. Owners must live out of town or are too busy brewing to know or care how restaurant is run. 2 apps, 2 entrees, 2 sodas, $70. All frozen food. Don't waste your money.

Pros: great restaurant directly across the street

Cons: everything else

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This restaurant has always had mediocre food/beer at best which is too bad because they have a potentially fantastic patio area which (if decorated properly) could really be a draw for customers. I was especially unhappy when a friend booked the after party for her wedding reception there. We were promised that we could play music and dance outside but when we arrived we were told that wasn't the case. Despite our best efforts with management we were turned down and the party abruptly ended.

0
★☆☆☆☆

This restaurant has always had mediocre food/beer at best which is too bad because they have a potentially fantastic patio area which (if decorated properly) could really be a draw for customers. I was especially unhappy when a friend booked the after party for her wedding reception there. We were promised that we could play music and dance outside but when we arrived we were told that wasn't the case. Despite our best efforts with management we were turned down and the party abruptly ended.

Pros: good patio

Cons: bad food/beer and management

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The good: the Penitentiary Porter

The bad: food & service

We stopped by on a Friday night from out of town, and were looking for a few burgers for dinner. There were several dirty tables available, and several waitstaff, but it took 5 minutes to be acknowledged as waiting. We were then seated at a dirty table. After another 15 minutes or so, we were told that there "was some confusion over who was responsible for the table", and finally received water and placed our order. After around 30-45 minutes, our burgers arrived. We counted 6 waitstaff, but none of them appeared to be in any sort of hurry, checking tables frequently, or old enough to serve alcohol. Since there was only 1 register - they were frequently standing and waiting to put in orders. When the burgers came - the fixings didn't match the menu, and the quality was sub-par. The ketchup was orange and tasted off. The food and service were nowhere near what I expected and I can't even compare it to the Rogue or McMenamin's brewpubs I'm used to. I tried to leave a comment in the comment box - but there were no comment cards in sight either.

1
★☆☆☆☆

The good: the Penitentiary Porter

The bad: food & service

We stopped by on a Friday night from out of town, and were looking for a few burgers for dinner. There were several dirty tables available, and several waitstaff, but it took 5 minutes to be acknowledged as waiting. We were then seated at a dirty table. After another 15 minutes or so, we were told that there "was some confusion over who was responsible for the table", and finally received water and placed our order. After around 30-45 minutes, our burgers arrived. We counted 6 waitstaff, but none of them appeared to be in any sort of hurry, checking tables frequently, or old enough to serve alcohol. Since there was only 1 register - they were frequently standing and waiting to put in orders. When the burgers came - the fixings didn't match the menu, and the quality was sub-par. The ketchup was orange and tasted off. The food and service were nowhere near what I expected and I can't even compare it to the Rogue or McMenamin's brewpubs I'm used to. I tried to leave a comment in the comment box - but there were no comment cards in sight either.

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Great place to hang out with friends on the weekend. They brew their own beer and you can actually watch the process. The staff our pleasant and easy to deal with.

4
★★★★☆

Great place to hang out with friends on the weekend. They brew their own beer and you can actually watch the process. The staff our pleasant and easy to deal with.

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