Ross Dress For Less

★★☆☆☆
  • 32075 Pacific Hwy S

    Federal Way, WA 98003

    Map & Directions
  • 253-941-2122

About Ross Dress For Less

Hours
Sun 9am-12am, Mon-Thu 9am-11pm, Fri-Sat 9am-11:30pm

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2020 S 314th St Federal Way, WA

2.125 8
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I purchased shoes at this Ross and noticed 3 weeks later that they forgot to take the security tags off. Went back and they wouldn't do anything without a receipt! No apology and assumed I stole the shoes! Kelsie the "back-up manager" kept turning the issue back to me "it's policy to have a receipt". Really? Wasn't it their mistake in the 1st place .... Isn't it "policy" to take off security tags? So I came back 10 min later with receipt in hand!

1
★☆☆☆☆

I purchased shoes at this Ross and noticed 3 weeks later that they forgot to take the security tags off. Went back and they wouldn't do anything without a receipt! No apology and assumed I stole the shoes! Kelsie the "back-up manager" kept turning the issue back to me "it's policy to have a receipt". Really? Wasn't it their mistake in the 1st place .... Isn't it "policy" to take off security tags? So I came back 10 min later with receipt in hand!

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This is a very busy location but when you call to ask about an item for sale and be told "sorry no one can help you, call back in 30 mins were all busy." Not good customer service.

1
★☆☆☆☆

This is a very busy location but when you call to ask about an item for sale and be told "sorry no one can help you, call back in 30 mins were all busy." Not good customer service.

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.

I often find great items for a great price, but I have brought the "disgust" of the ladies room to management attention, nothing is ever done about it. The toilet seat is falling off, the room smells of urine and there is always tissue and garbage on the filty floor.
It would be nice to feel comfortable using the ladies room, as well as shopping for great prices!

1
★☆☆☆☆

I often find great items for a great price, but I have brought the "disgust" of the ladies room to management attention, nothing is ever done about it. The toilet seat is falling off, the room smells of urine and there is always tissue and garbage on the filty floor.
It would be nice to feel comfortable using the ladies room, as well as shopping for great prices!

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.

I am sure Ross has some good deals but the store is a mess, lines are long and it has a ghetto atmosphere.The Federal Way core is going downhill and Ross is contributing.

1
★☆☆☆☆

I am sure Ross has some good deals but the store is a mess, lines are long and it has a ghetto atmosphere.The Federal Way core is going downhill and Ross is contributing.

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1 out of 1 people found this review helpful.

.

NEVER IN MY LIFE .THINK A PERSON OF MANGERMENT COULD BE SO CRUEL ,HEARTLESS UNCARING JUGEMENT TOWARD ANOTHER PERSON , JUST BECAUSE .NO COSTOMER SERVICE AT ALL .THEN ASK HER FOR HER NAME SHE WOULDN'T GIVE ME SO I COULD CALL CORORATE OFFICE . STII IN SHOCK OF TREATING ,AND SERVICE .SO UPSET IN DISBELIEF I CALL 911 FOR HELP

1
★☆☆☆☆

NEVER IN MY LIFE .THINK A PERSON OF MANGERMENT COULD BE SO CRUEL ,HEARTLESS UNCARING JUGEMENT TOWARD ANOTHER PERSON , JUST BECAUSE .NO COSTOMER SERVICE AT ALL .THEN ASK HER FOR HER NAME SHE WOULDN'T GIVE ME SO I COULD CALL CORORATE OFFICE . STII IN SHOCK OF TREATING ,AND SERVICE .SO UPSET IN DISBELIEF I CALL 911 FOR HELP

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1 out of 1 people found this review helpful.

.

They have some really great stuff for a really good price. They have brand name of every thing. It is easy to find some really good deals in there, you just have to look. The people are friendly and helpful. The store is really nice too. I have always had a good expreience in there.

4
★★★★☆

They have some really great stuff for a really good price. They have brand name of every thing. It is easy to find some really good deals in there, you just have to look. The people are friendly and helpful. The store is really nice too. I have always had a good expreience in there.

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.

I try to visit Ross frequently when I am in need of new clothes. I have been able to find great clothes for a very low price at ross.
The checker lines can be quiet long as the store is very busy at times, but the time is worth it because I am saving so much money there.

4
★★★★☆

I try to visit Ross frequently when I am in need of new clothes. I have been able to find great clothes for a very low price at ross.
The checker lines can be quiet long as the store is very busy at times, but the time is worth it because I am saving so much money there.

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.

Ross is a great place to find great deals on clothing and home type stuff. They take factory mess ups so they have designer clothes for cheap, but you would never know the clothes werent in perfect condition. I go here to get Roxy clothes and clothes and toys for my daughter at half the price of regular stores. Its a little more warehouse-y feeling than a normal department store, but as long as you dont care about that it definately worth checking out.

4
★★★★☆

Ross is a great place to find great deals on clothing and home type stuff. They take factory mess ups so they have designer clothes for cheap, but you would never know the clothes werent in perfect condition. I go here to get Roxy clothes and clothes and toys for my daughter at half the price of regular stores. Its a little more warehouse-y feeling than a normal department store, but as long as you dont care about that it definately worth checking out.

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