Northwest Automotive

the employee of this company was rude , pushy and did not want to answer questions that were straight forward .would not recomend service if your looking for freindly service

doug and raoul are all over it. i took my 1969 vette into them last winter and they not only took care of several problems with my car, but they went the extra mile to make sure that my repairs would stand the test of time. Over the years, I've been to several local mechanics and I've been underwhelmed. Northwest Automotive is the real deal. If you have a classic car, you should drop by this shop.... they get it.

Highly recommended. Been going here for 15 plus years. Professional, knowledgable and friendly staff. Being a woman, going to a mechanic can be intimidating but I'd never felt that way here. They always provided answers and explanations to my questions on car problems. My cars rarely had any problems after a repair...the one time it did, they replaced it free of charge,even though the warranty had just expired! (the problem was due to a defective part that was NOT due to NW Auto.). Prices are about what others in the market charges. I know when I get work done there, I have a peace of mind driving afterwards.

I have been taking my cars and trucks to the professionals at NW Automotive since I discovered them 8 years ago. I would not take my precious baby to any other mechanic.

There are always a lot of options when it comes to car repair but these guys are the best your going to find in Seattle. They have certified Techs and actually CARE about their customers, they remember names, send friendly reminders when the oil change is due. Try and get caring from your discount boxtop shops, or fly by oil change places. NW Automotive has made me feel like I have my own family mechanic, someone I can trust and talk to about serious things, like HorsePower and Torque, as well as the regular oil changes.

I always get an accurate estimate with everything my car needs done. I've used their pick up and drop off service, the driver was friendly, polite, knew all about my repair and spoke with me about it on the way to my house.

The repairs and replacements done here are the best modern technology and years of experience can make them. This is one shop where when you get something fixed, nothing else breaks a few days later and the origional problem STAYS fixed. I've never had a problem here, unlike other shops who don't care about anything but your money and as much as they can get.

The work is quality, and you will not pay any more than you would other places.
In this world you do get what you pay for, and I'll always choose the piece of mind that paying for the level of quality car repair and customer service that NW Automotive gives.

If you want substandard service and repairs on the cheap, don't go here.

Pros: Quality Repairs, Friendly Service Techs, Awesome followup and professionalism
Cons: Traffic can get bad during UW Sporting events or Graduation.

After paying about $50 to find out that we needed just under $1000 in repairs, we took the car to our trusted hometown mechanic up North. After he completed the job for $561, he told us that Northwest Automotive had been accurate in diagnosing the trouble with the radiator, but padded the estimate with unecessary things like a $75 coolant flush when the coolant would have been flushed out as a result of the work associated with replacing the radiator anyways.

Bottomline, great place to go if you want to pay a premium for unnecessary and non-existent repairs!