Pacific Furniture Gallery

★★★☆☆
  • 16875 Southcenter Pkwy

    Tukwila, WA 98188

    Map & Directions
  • 206-575-3288

Home & Garden

Home & Garden
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3.0 6
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Great pricing, great service, great first experience buying furniture! I am obviously a first time home owner and furniture shopping was scary due to all the reviews i have read on every furniture store but i feel like this store had great

3
★★★★★

Great pricing, great service, great first experience buying furniture! I am obviously a first time home owner and furniture shopping was scary due to all the reviews i have read on every furniture store but i feel like this store had great

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The worst customer service I have every experienced in a furniture store. I would rather pay more at Macy's or some other reputable company than deal with these people again. When the customer has to call to schedule delivery twice then there is a problem in the back of the house.

1
★☆☆☆☆

The worst customer service I have every experienced in a furniture store. I would rather pay more at Macy's or some other reputable company than deal with these people again. When the customer has to call to schedule delivery twice then there is a problem in the back of the house.

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Very bad customer service. If you buy a thing from here you should expect any after sales service to be non-existent. My coffee table broke within 6 months because this table was slightly pushed and the whole table legs collapsed, the wood and the assembly came off. The glass table top didn't break at all. When I contacted the Hyus customer service, first they asked me to send the pictures, it took 10 days to gain any traction after several call. Then luckily one of the desk staff (Sandy) asked me to bring the table and promised that she would look into this and help to get something down about this. But when I got there I met this very unprofessional owner (Tony) who said he can't do anything since it;s an user issue and not the manufacturing defect and he said you can't prove it beacuse it didn't crack it's own. I don't get it why it's not a maunfactring defect when a slight push can bring the whole table down with all assembly completely broken. So buyers be aware - this owner is really unprofessional.

1
★☆☆☆☆

Very bad customer service. If you buy a thing from here you should expect any after sales service to be non-existent. My coffee table broke within 6 months because this table was slightly pushed and the whole table legs collapsed, the wood and the assembly came off. The glass table top didn't break at all. When I contacted the Hyus customer service, first they asked me to send the pictures, it took 10 days to gain any traction after several call. Then luckily one of the desk staff (Sandy) asked me to bring the table and promised that she would look into this and help to get something down about this. But when I got there I met this very unprofessional owner (Tony) who said he can't do anything since it;s an user issue and not the manufacturing defect and he said you can't prove it beacuse it didn't crack it's own. I don't get it why it's not a maunfactring defect when a slight push can bring the whole table down with all assembly completely broken. So buyers be aware - this owner is really unprofessional.

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You may not get the competitive price, but you definitely will get the worst service here. Be sure you really shop around before you make decision to buy from this store. And be aware of unexpected time-consuming "incidents" right after you place your order.

0
★☆☆☆☆

You may not get the competitive price, but you definitely will get the worst service here. Be sure you really shop around before you make decision to buy from this store. And be aware of unexpected time-consuming "incidents" right after you place your order.

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Good Selection, very nice sales people, price is very good. My wife love the red sectional there, and the sales people asked us if we are in the military, because they offer 20% off. Very happy with the purchase.

5
★★★★★

Good Selection, very nice sales people, price is very good. My wife love the red sectional there, and the sales people asked us if we are in the military, because they offer 20% off. Very happy with the purchase.

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I like to check here when shopping for furniture. They have a nice selection, nice styles and good prices. They have a clearance section as well. We were happy with our purchase and the customer service we received there. They are a huge facility with good parking. I hate place with "sales" staff, but I didn't feel pressured or rushed here.

4
★★★★☆

I like to check here when shopping for furniture. They have a nice selection, nice styles and good prices. They have a clearance section as well. We were happy with our purchase and the customer service we received there. They are a huge facility with good parking. I hate place with "sales" staff, but I didn't feel pressured or rushed here.

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Message from Pacific Furniture Gallery

Do you have Elegant taste and want great quality furniture to complete your home? There are Great Deals on Elegant Contemporary Designed furniture at HY Furniture Gallery in South center! Why not make a statement to your friends and family about your unique Taste and Style. Friendly Sales People who go that extra mile to make sure that you are satisfied and with prices that let you create a look for your home that a professional designer would be proud of, makes HY Furniture Gallery the perfect choice to make your home yours.

More about Pacific Furniture Gallery

HY Furniture Gallery we offer our customers the very best in style, design, and most importantly value for money. We display the finest furniture from around the world, giving our customers a huge choice in selection all at factory direct pricing.

 

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