Peking Palace

★★★★☆
  • 16820 Smokey Pt Blvd Ste 3

    Arlington, WA 98223

    Map & Directions
  • 360-653-7288

3.75 4
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Terrible service! The lady who answers the phone doesn't get customer service. And they should hire another delivery person so people don't have to wait two hours to get their food. I had been in this situation with them before and even tried to call ahead to pre order, but was told to call back so they wouldn't lose my order. I tried calling back for 10 minutes and when I finally got through was told it wouldn't be there until 9 pm. I was calling @ 7 pm. I tried to say when I called @ 6:30 the lady told me it was a 45 min wait and to call back closer to 7 (I needed the food delivered around 8 so it wouldn't go cold before my husband got home from work). She said there was nothing she could do. I had been a loyal customer (via delivery or pick up) since moving to the area in November 2008. It's sad I told them I am no longer ordering from them, because they have great food. They need to step up their customer service skills ASAP before they lose more customers.

1
★☆☆☆☆

Terrible service! The lady who answers the phone doesn't get customer service. And they should hire another delivery person so people don't have to wait two hours to get their food. I had been in this situation with them before and even tried to call ahead to pre order, but was told to call back so they wouldn't lose my order. I tried calling back for 10 minutes and when I finally got through was told it wouldn't be there until 9 pm. I was calling @ 7 pm. I tried to say when I called @ 6:30 the lady told me it was a 45 min wait and to call back closer to 7 (I needed the food delivered around 8 so it wouldn't go cold before my husband got home from work). She said there was nothing she could do. I had been a loyal customer (via delivery or pick up) since moving to the area in November 2008. It's sad I told them I am no longer ordering from them, because they have great food. They need to step up their customer service skills ASAP before they lose more customers.

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I love this place. It is really tasty Chinese food and teriyaki, It costs me less to eat here everyday than it would for me make dinner a home, and they are fast as hell. Great place, and great experience.

5
★★★★★

I love this place. It is really tasty Chinese food and teriyaki, It costs me less to eat here everyday than it would for me make dinner a home, and they are fast as hell. Great place, and great experience.

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I have eaten in many Chinese food restaurants, but this one is THE best ever! The flavor is just amazing... I have never had such good almond chicken and sweet and sour pork. Even the tea and fortune cookies have more flavor than any I have ever had!! The won ton soup and egg flower soup were also amazing, as well as the very tasty and NON-GREASY egg rolls. I will go back again and will recommend it to everyone I know!! I took a relative there from New York, and he did not believe any Chinese food would be better than he what had there, but he now agrees that it is the best.

5
★★★★★

I have eaten in many Chinese food restaurants, but this one is THE best ever! The flavor is just amazing... I have never had such good almond chicken and sweet and sour pork. Even the tea and fortune cookies have more flavor than any I have ever had!! The won ton soup and egg flower soup were also amazing, as well as the very tasty and NON-GREASY egg rolls. I will go back again and will recommend it to everyone I know!! I took a relative there from New York, and he did not believe any Chinese food would be better than he what had there, but he now agrees that it is the best.

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The food here is very tasty and I usually pick this place to go to if I'm not going to a buffet. The service is decent and friendly. It's very roomy inside as well, with an little area to shop for necklaces and various other trinkets. We usually buy one or two of the dinner combos.

4
★★★★☆

The food here is very tasty and I usually pick this place to go to if I'm not going to a buffet. The service is decent and friendly. It's very roomy inside as well, with an little area to shop for necklaces and various other trinkets. We usually buy one or two of the dinner combos.

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1 out of 1 people found this review helpful.

 

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