Abra Auto Body & Glass

★★★★★
  • 12424 Pacific Hwy SW

    Lakewood, WA 98499

    Map & Directions
  • 253-584-1922

About Abra Auto Body & Glass

Hours
Mon-Fri 8am-5pm

Automotive

Automotive
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4.5 4
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These people are Pro's! I am not very easy to impress but man o man. The people here are amazing and are willing to help in every way they can. My truck was supposed to be done on Friday, Had to push it to Monday because they are actually doing MORE than what my insurance paid for! Yeah, I said more!

I have been in everyday and every time I go in they are very polite and walk me out to my Truck and show me progress and answer all questions.

I really hope I do not ever have to do business with them again,lol but should I ever need a body shop again I will not send it anywhere but Barretts.

5
★★★★★

These people are Pro's! I am not very easy to impress but man o man. The people here are amazing and are willing to help in every way they can. My truck was supposed to be done on Friday, Had to push it to Monday because they are actually doing MORE than what my insurance paid for! Yeah, I said more!

I have been in everyday and every time I go in they are very polite and walk me out to my Truck and show me progress and answer all questions.

I really hope I do not ever have to do business with them again,lol but should I ever need a body shop again I will not send it anywhere but Barretts.

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PRO:
The repair was top-notch and they even partially fixed some door dings that were not related to the collision. They completely detailed the inside of my car, which was sorely needed. Easy to get appointments.

CON:
The repair took longer than expected, and they kept my car over the weekend as a result. They lost the estimate they hve given to my insurance agency, so I had to resend it to Barretts.

There are 2 locations, the other one being in Puyallup. The locations' computer systems are not connected so if hey can't find you in their system, make sure that you've called the correct location.

SUMMARY:
I would definitely recommend them to anyone who needs to have their car repaired. The repair looks great and my car is back to normal. You would never know that someone had crunched it in a parking lot and drove off without leaving a note.

4
★★★★☆

PRO:
The repair was top-notch and they even partially fixed some door dings that were not related to the collision. They completely detailed the inside of my car, which was sorely needed. Easy to get appointments.

CON:
The repair took longer than expected, and they kept my car over the weekend as a result. They lost the estimate they hve given to my insurance agency, so I had to resend it to Barretts.

There are 2 locations, the other one being in Puyallup. The locations' computer systems are not connected so if hey can't find you in their system, make sure that you've called the correct location.

SUMMARY:
I would definitely recommend them to anyone who needs to have their car repaired. The repair looks great and my car is back to normal. You would never know that someone had crunched it in a parking lot and drove off without leaving a note.

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I just picked up the second car we have asked Ponders to repair. It was great to know just where to have it towed after the accident. The people at Ponders are honest and only provide the best quality work. Their facility is amazingly well equipped and their staff well trained. They are busy because they are the best but it is well worth the wait just knowing that they will do what needs to be done. I wouldn't take my car anywhere else.

5
★★★★★

I just picked up the second car we have asked Ponders to repair. It was great to know just where to have it towed after the accident. The people at Ponders are honest and only provide the best quality work. Their facility is amazingly well equipped and their staff well trained. They are busy because they are the best but it is well worth the wait just knowing that they will do what needs to be done. I wouldn't take my car anywhere else.

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We were in a bad car accident that left our van severely damaged. Our insurance company recommended Ponders Collision. We called and they were able to get us in the same day for an estimate.
When we arrived, they looked at our car and then told us it would be at least 30 days before they could start working on it! I appreciated their honesty but we could not wait that long to get our car fixed. They recommended another shop and even called them for us to make sure they could get us in right away.
They were professional and friendly.

4
★★★★☆

We were in a bad car accident that left our van severely damaged. Our insurance company recommended Ponders Collision. We called and they were able to get us in the same day for an estimate.
When we arrived, they looked at our car and then told us it would be at least 30 days before they could start working on it! I appreciated their honesty but we could not wait that long to get our car fixed. They recommended another shop and even called them for us to make sure they could get us in right away.
They were professional and friendly.

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Message from Abra Auto Body & Glass

One important way that CARSTAR can help customers get help when they need it is by offering 24/7 Accident Assistance. We enable you to get help at any time, from a patient and knowledgeable CARSTAR representative. You can use our 24 hour toll-free number, day or night, seven days a week. A Carstar professional will be happy to explain details related to what to do after an auto collision. Our Lakewood Carstar has service technicians who work hard for our customer??s satisfaction. We promptly get your vehicle looking good, so you can get back on the road.

More about Abra Auto Body & Glass

Quality Auto Body Repair ? Automobile dents and dings ? Automobile scratches and scrapes ? Damaged bumpers and fenders ? Fading or worn out paint jobs ? Automobile detailing ? Full body collision repairs

 

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