Oil Can Henry's

★★★☆☆

About Oil Can Henry's

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Professional Services

Professional Services
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2.5 2
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Service is fast and friendly. Overall the staff is knowledgeable except when it comes to store policy regarding competitors coupons. I called ahead to make sure they would honor my coupon from my dealer. I was told No Problem. I even double checked when I arrived and was waiting in line. No Problem. It was at the time of payment when I was told No, they could not honor it and offered just $7 off. The work was performed, so I had to go with that. Later I learned that there was a $12 coupon offered for earlier in the month and a current $10 coupon. Those options were not offered to me. My coupon was for $16.95 oil change service at Gresham Chrysler. The owner, manager or someone of that position called and offered me no real explanation just a note on my account that would give me $12.00 off my next service. Their service was $36. That was nice:) still makes me wonder what ever happened to decent customer service.

1
★★★☆☆

Service is fast and friendly. Overall the staff is knowledgeable except when it comes to store policy regarding competitors coupons. I called ahead to make sure they would honor my coupon from my dealer. I was told No Problem. I even double checked when I arrived and was waiting in line. No Problem. It was at the time of payment when I was told No, they could not honor it and offered just $7 off. The work was performed, so I had to go with that. Later I learned that there was a $12 coupon offered for earlier in the month and a current $10 coupon. Those options were not offered to me. My coupon was for $16.95 oil change service at Gresham Chrysler. The owner, manager or someone of that position called and offered me no real explanation just a note on my account that would give me $12.00 off my next service. Their service was $36. That was nice:) still makes me wonder what ever happened to decent customer service.

Pros: Staff is friendly

Cons: Pricing was not correct.

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This place was fine when I first went in there and the service seemed over the top but then they started asking me if I wanted different things because they looked like they needed replaced and so I agreed and after all was said and done the bill was double from when I started. They also put on a plug on my oil pan that could only be changed by them. The only thing that was good about them is going back and they changed the plug back to a changable one.

2
★★☆☆☆

This place was fine when I first went in there and the service seemed over the top but then they started asking me if I wanted different things because they looked like they needed replaced and so I agreed and after all was said and done the bill was double from when I started. They also put on a plug on my oil pan that could only be changed by them. The only thing that was good about them is going back and they changed the plug back to a changable one.

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