Shields Floral Boutique

★★★★☆
  • 8302 NE Hwy 99

    Vancouver, WA 98665

    Map & Directions
  • 360-573-7717

About Shields Floral Boutique

Hours
Store Hours Our shop is open from 7:00 a.m. to 6:00 p.m., Monday through Friday and from 7:00 a.m. to 4:00 p.m. on Saturday. We are closed on Sundays.

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.

So, this shop was recommeded to me by a family member for my centerpieces in an upcoming wedding reception. Originally, my fiance and I were going to DIY our flowers, but we decided to check prices, just to see what was out there. My mother had already checked with her about our original design to obtain a quote, and so I put together two more for Carol, so we would have more options. Upon calling, I was able to get an email address, and scheduled an appointment for a consulation when we were next in town (I am planning from out of town). That weekend, I put together the additional designs and emailed it to her. This was April 25th.\r\n\r\nAfter not receiving a phone call or email back after 1 - 1 1/2 weeks, I called the shop at various times, leaving my name, number and a short message with either her or her assistant, and never received a call back. Eventually, I talked to her the week before Mother's Day, and she agreed to email me the day after the holiday, since she was so busy at the time. Fair enough, and I hoped that the service would improve after the holiday. It didn't. Monday came and went, and I called later in the week, left a message with her assistant as she was with a client, and never heard back from her. So, I called again on Saturday, at which point she claimed to have not received my email. I re-verified the address, and resent, and was disconnected from her (not sure if she knew how to use her phone, as this happened another time as well). I called again on Monday, and talked to her assistant, who acknowledged the email, and even stated that he printed it out. However, the appointment I had booked with Carol wouldn't work, as they aren't open on Sundays....even though she told me the date was fine. So I rescheduled for Saturday, and waited to hear back from her. In the latter part of the week, I called again, and she started asking about my budget and colors.....and so I brought up the designs I had sent over. At which point she finally found the email (after not being able to find it again, and supposedly having it printed out earlier), and read it for the first time 3 weeks after I had originally sent it. She supposedly put it in her ""priority"" pile, and promised to send an email with the quotes for the two designs. \r\n\r\nIt has now been over a month since I first sent that email, and I have yet to obtain quotes from her for the two designs, which were complete with the names of the flowers, substitutions, and number of flowers per vase. I even checked to make sure everything would be in season. Suffice it to say, I cancelled my consultation, and am taking my business elsewhere. Upon emailing other florists, one vendor got back to me within 10 minutes with quotes and options for delivery.\r\n\r\nIn summary:\r\nNever returns phone calls or emails\r\nCannot schedule appointments correctly\r\nCannot use phone correctly\r\nCannot use email system correctly\r\nUnreliable results

0
★☆☆☆☆

So, this shop was recommeded to me by a family member for my centerpieces in an upcoming wedding reception. Originally, my fiance and I were going to DIY our flowers, but we decided to check prices, just to see what was out there. My mother had already checked with her about our original design to obtain a quote, and so I put together two more for Carol, so we would have more options. Upon calling, I was able to get an email address, and scheduled an appointment for a consulation when we were next in town (I am planning from out of town). That weekend, I put together the additional designs and emailed it to her. This was April 25th.\r\n\r\nAfter not receiving a phone call or email back after 1 - 1 1/2 weeks, I called the shop at various times, leaving my name, number and a short message with either her or her assistant, and never received a call back. Eventually, I talked to her the week before Mother's Day, and she agreed to email me the day after the holiday, since she was so busy at the time. Fair enough, and I hoped that the service would improve after the holiday. It didn't. Monday came and went, and I called later in the week, left a message with her assistant as she was with a client, and never heard back from her. So, I called again on Saturday, at which point she claimed to have not received my email. I re-verified the address, and resent, and was disconnected from her (not sure if she knew how to use her phone, as this happened another time as well). I called again on Monday, and talked to her assistant, who acknowledged the email, and even stated that he printed it out. However, the appointment I had booked with Carol wouldn't work, as they aren't open on Sundays....even though she told me the date was fine. So I rescheduled for Saturday, and waited to hear back from her. In the latter part of the week, I called again, and she started asking about my budget and colors.....and so I brought up the designs I had sent over. At which point she finally found the email (after not being able to find it again, and supposedly having it printed out earlier), and read it for the first time 3 weeks after I had originally sent it. She supposedly put it in her ""priority"" pile, and promised to send an email with the quotes for the two designs. \r\n\r\nIt has now been over a month since I first sent that email, and I have yet to obtain quotes from her for the two designs, which were complete with the names of the flowers, substitutions, and number of flowers per vase. I even checked to make sure everything would be in season. Suffice it to say, I cancelled my consultation, and am taking my business elsewhere. Upon emailing other florists, one vendor got back to me within 10 minutes with quotes and options for delivery.\r\n\r\nIn summary:\r\nNever returns phone calls or emails\r\nCannot schedule appointments correctly\r\nCannot use phone correctly\r\nCannot use email system correctly\r\nUnreliable results

.

I have had several floral arrangement beautifully arranged by Shields floral Bouquet. The staff are friendly
and caring and want your every request answered. And most of all I have always been impressed with their beautiful flower arrangements. And service.

5
★★★★★

I have had several floral arrangement beautifully arranged by Shields floral Bouquet. The staff are friendly
and caring and want your every request answered. And most of all I have always been impressed with their beautiful flower arrangements. And service.

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.

The plant they delivered for Mother's Day was left outside my house. It was not what my son ordered and was not to my likes. The clerk refused to exchange it and was uncooperative.

0
★☆☆☆☆

The plant they delivered for Mother's Day was left outside my house. It was not what my son ordered and was not to my likes. The clerk refused to exchange it and was uncooperative.

.

I love this flower shop! The service is outstnding and the flower arrangements are absolutely beautiful! The flowers always seem to last for such a long time.

5
★★★★★

I love this flower shop! The service is outstnding and the flower arrangements are absolutely beautiful! The flowers always seem to last for such a long time.

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.

We have used Shields Florists on many occasions. They are very professional and make recommendations based on your budget. They always come through with the most beautiful flowers and at a very reasonable price.

5
★★★★★

We have used Shields Florists on many occasions. They are very professional and make recommendations based on your budget. They always come through with the most beautiful flowers and at a very reasonable price.

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.

I found out about Shields when I was helping out with flowers for my cousin's wedding. I saw how professional they were while helping her with her wedding bouquet and other floral arrangements, taking into account her budget and making recommendations and helping her choose alternative ideas. There were no problems with the delivery on the big day and the flowers were gorgeous.

4
★★★★☆

I found out about Shields when I was helping out with flowers for my cousin's wedding. I saw how professional they were while helping her with her wedding bouquet and other floral arrangements, taking into account her budget and making recommendations and helping her choose alternative ideas. There were no problems with the delivery on the big day and the flowers were gorgeous.

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.

This local florist shop has been around for a very long time. We have ordered flower bouquets from them for many years for a lot of different occasions.

The bouquets are always generously filled with fresh flowers and look gorgeous. They have a nice showroom with many gifts and bouquets on hand for the last minute shopper. Or they make it easy to call in and place your order for delivery.

The prices are moderate, the flowers are quality.

4
★★★★☆

This local florist shop has been around for a very long time. We have ordered flower bouquets from them for many years for a lot of different occasions.

The bouquets are always generously filled with fresh flowers and look gorgeous. They have a nice showroom with many gifts and bouquets on hand for the last minute shopper. Or they make it easy to call in and place your order for delivery.

The prices are moderate, the flowers are quality.

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