Nordstrom

★★☆☆☆
  • 8601 NE Vancouver Mall Loop

    Vancouver, WA 98662

    Map & Directions
  • 360-256-8666

Shopping

Shopping
More choices in Vancouver:
Resultset_next

Not too Shabby

1515 Broadway St Vancouver, WA

Resultset_next

Fancy Pants Childrens Boutique

3215 SE 192nd Ave. Vancouver, WA

2.3333 3
Hi! Sign in to let us know how Nordstrom was?
Write a Review
.

I went in to the Vancouver Mall Nordstroms shoe department a few days ago for some flats. The female "Kay-song" that helped me was extremely RUDE. even her presence makes me feel UN-welcome(and I'm not the only one that has felt this, my mom,father,friends felt "Kay-song's" unwelcome presence) . First I asked if she had some flats in my size, and unfortunately there wasn't, which is no problem i didn't mind at all! I browsed some more and found these puma and Nike flats that are pretty cute, i didn't have any socks with me so i asked for the ones nordstroms provides, she asked me " Why do i need the socks when woman should be clean".. OK WELL THANKS FOR IMPLYING THAT I'M NOT CLEAN.! seriously how rude is that?!?! I am a CLEAN LADY thank you! I wanted to protect my own feet because i don't trust OTHER woman. ALSO she told me how much the shoes i liked were uncomfortable and nobody likes them( WOW great customer service lady!...NOT). i ended up leaving because i felt she was a little rude and i couldn't find what i liked. Well i ended up coming back 30 minutes later because i needed flats ASAP for work that day, i asked a different lady for flats in my size, i guess she was busy because she asked another person to get them, i turn around and look who it was, it was KAY-SONG, after kay-song was asked to get the shoes in my size the lady pointed her towards me and kay-song said " HER?!" and rolled her eyes, as if I annoyed her???? when she was the RUDE one. I ended up getting some flats even though she was rude, i needed some for work. when i got home i noticed she gave me the display shoe, i have a feeling she gave me the used one because i made the comment of not wanting to try the display with no socks on because that is gross to me ( I don't know who tried those shoes on, come on, that is gross!! most people would think the same!) , since she did that i didn't even wear them to work because i thought that was just evil and rude & i returned them the next day. all in all i LOVE nordstroms. i just think that Kay-song should NOT be working here. WORST service EVER!!!! please take care of this situation, Because i well check up to see if she has changed her RUDE attitude and let TRAVIS, JESSICA AND the ALL district managers know about this rude lady "KAY-SONG".

0
★☆☆☆☆

I went in to the Vancouver Mall Nordstroms shoe department a few days ago for some flats. The female "Kay-song" that helped me was extremely RUDE. even her presence makes me feel UN-welcome(and I'm not the only one that has felt this, my mom,father,friends felt "Kay-song's" unwelcome presence) . First I asked if she had some flats in my size, and unfortunately there wasn't, which is no problem i didn't mind at all! I browsed some more and found these puma and Nike flats that are pretty cute, i didn't have any socks with me so i asked for the ones nordstroms provides, she asked me " Why do i need the socks when woman should be clean".. OK WELL THANKS FOR IMPLYING THAT I'M NOT CLEAN.! seriously how rude is that?!?! I am a CLEAN LADY thank you! I wanted to protect my own feet because i don't trust OTHER woman. ALSO she told me how much the shoes i liked were uncomfortable and nobody likes them( WOW great customer service lady!...NOT). i ended up leaving because i felt she was a little rude and i couldn't find what i liked. Well i ended up coming back 30 minutes later because i needed flats ASAP for work that day, i asked a different lady for flats in my size, i guess she was busy because she asked another person to get them, i turn around and look who it was, it was KAY-SONG, after kay-song was asked to get the shoes in my size the lady pointed her towards me and kay-song said " HER?!" and rolled her eyes, as if I annoyed her???? when she was the RUDE one. I ended up getting some flats even though she was rude, i needed some for work. when i got home i noticed she gave me the display shoe, i have a feeling she gave me the used one because i made the comment of not wanting to try the display with no socks on because that is gross to me ( I don't know who tried those shoes on, come on, that is gross!! most people would think the same!) , since she did that i didn't even wear them to work because i thought that was just evil and rude & i returned them the next day. all in all i LOVE nordstroms. i just think that Kay-song should NOT be working here. WORST service EVER!!!! please take care of this situation, Because i well check up to see if she has changed her RUDE attitude and let TRAVIS, JESSICA AND the ALL district managers know about this rude lady "KAY-SONG".

Pros: RUDE!! SERVICE

Cons: un happy customer

.

Long wait, very poor managerial staffing, and inadequate return policy standards. This store gives Nordstroms a bad reputation & they do not except brand new with tag returns without a gift receipt or "tracking sticker." If you're looking for quality try the downtown Portland location- its worth the extra driving time.

0
★☆☆☆☆

Long wait, very poor managerial staffing, and inadequate return policy standards. This store gives Nordstroms a bad reputation & they do not except brand new with tag returns without a gift receipt or "tracking sticker." If you're looking for quality try the downtown Portland location- its worth the extra driving time.

Cons: Rude staffing, inconsisten polocies, poor quality

.

Nordstrom is a top noch shopping experience. They carry high end cloths for the whole family. Their childrens department could use some more in the Toddler Boys section. They will special order things for you. The decor is always changing and is always nice. They are not pushy and are very helpful!

5
★★★★★

Nordstrom is a top noch shopping experience. They carry high end cloths for the whole family. Their childrens department could use some more in the Toddler Boys section. They will special order things for you. The decor is always changing and is always nice. They are not pushy and are very helpful!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Nordstrom, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review