249 Winslow Way E Suite 200
Bainbridge Island, WA 98110
206-842-5651
this is my home town bank. I am desturbed by the changes since Columbia Bank took over. Now they change bill pay systems, say it's going to benefit the customer. Then not only does it not benefit the customer but the funds take longer to get where their going and on top of it they sent out paper checks rather then transfers to accounts. This is the computer age. American Marine Bank was much smaller and did a much better job.
Number one, if your going to change things then let the customer know that in fact their payments won't arrive on time or even where they are suppose to. Number two, in order to have them paid they way they used to they now want to charge for it. Who exactly does that benefit. Certainly not me, so why would I pay for it???????????????????/
1this is my home town bank. I am desturbed by the changes since Columbia Bank took over. Now they change bill pay systems, say it's going to benefit the customer. Then not only does it not benefit the customer but the funds take longer to get where their going and on top of it they sent out paper checks rather then transfers to accounts. This is the computer age. American Marine Bank was much smaller and did a much better job.
Number one, if your going to change things then let the customer know that in fact their payments won't arrive on time or even where they are suppose to. Number two, in order to have them paid they way they used to they now want to charge for it. Who exactly does that benefit. Certainly not me, so why would I pay for it???????????????????/